Why is there an error message when I try to run an update on a fresh Windows 7 installation?

JOYLINE July 23, 2011

I just installed new copy of Windows 7 on my laptop. Previously, I was using Windows 7. I installed a new copy since my computer was infected with viruses.

Now with the new installation, I am having problems with Windows update. When I tried to update, code 8024402F error was shown. Please help!

    July 28, 2011 at 9:26 pm

    MANY MANY THANX TO U............................................

    July 24, 2011 at 11:09 pm

    Hello, you might want to have a look at the first comment on the following link:


  3. Jeffery Fabish
    July 23, 2011 at 10:29 pm

    This error has a very vague invocation, so here are a list of known solutions.

    - Disable Windows Firewall (during update only)
    - Modify Security Settings (Start -> Control Panel -> Internet Settings) to allow ActiveX and Cookies (set security to medium)
    - Disable proxy service (Internet Settings or a VPN)
    - Open the Windows Update troubleshooter by clicking the Start button , and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update. (SRC: Bui Van Hung @ answers.microsoft.com)

    Microsoft released a "FixIt" tool for this issue, you can download it here:

    If you have any questions, please reply with them. Also note, you don't have to re-install just because you have malware. It is only suggested that you re-install if you suspect your infected with a rootkit.