Why do I get an Error 10 driver error when trying to connect my iPod Touch to Windows 7 in my virtual machine?

Lewis Lebentz October 31, 2012
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I am trying to make my iPod Touch connect to Windows 7 in my Virtual Machine. It connects fine etc. But I get Error 10 for the driver of my iPod, which means that there is something wrong with the driver apparently.

So I have tried ‘uninstalling’ the device, and deleting and reinstalling the drive through ‘Device Manager’ and it gave me another generic drive rather than the Apple one. So I went and relocated the Apple Driver, which is what the support page on their site said to do. So I found the right folder, and it got me the correct drive, but in device manager there is still an alert triangle and error 10 next to my iPod.

I have tried disconnecting it, restarting laptop and iPod. I even stopped and started the ‘Apple Mobile Device Support Service’ that it mentions on the support page. I just keep getting this error 10 and don’t know what to do.

  1. Harish Jonnalagadda
    November 2, 2012 at 9:14 am

    I would suggest downloading iTunes all over again and checking to see if the Bonjour service has started in the list of tasks.

    • Lewis Lebentz
      November 3, 2012 at 3:40 pm

      I tried this, and it still didn't work :(

  2. dhanunjayarao chunduri
    November 1, 2012 at 8:09 am

    try to update the drivers with driveridentifier.com

    • Lewis Lebentz
      November 3, 2012 at 3:39 pm

      I'll try this out, and let you know! Thanks

  3. susendeep dutta
    November 1, 2012 at 8:00 am

    Try using update version of iTunes to see any further improvements.

    • Lewis Lebentz
      November 3, 2012 at 3:39 pm

      Tried that as well, still didn't work.

  4. Yiz Borol
    October 31, 2012 at 11:41 pm

    Just to be clear, did you remove the "generic driver" before attempting to install Apple's?

    • Lewis Lebentz
      November 3, 2012 at 3:39 pm

      Yes I did

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