I have a Dell Inspiron 17R with an AMD Radeon 8730M graphics card and an Intel(R) Graphics 4000 onboard graphics card.
As I was forced to upgrade to Windows 8.1 (Against my wishes), I can no longer use my AMD Radeon 8730 graphics card. My computer forces the Intel graphics card, and if completely uninstall it switches to the “Microsoft basic graphics” that still uses the onboard card.
Things I have tried:
- Uninstalling both drivers, then updating both from the Dell website.
- Uninstalling both drivers, updating the AMD graphics from their recommended one on the website and installing the Intel(R) graphics 4000 from the Dell website.
- Any combination you could imagine of the above (with or without catalyst control center, using Windows own ability to update the drivers, using the dell homepage driver, using the AMD recommended driver).
- You CAN NOT select which GPU to use in BIOS on this laptop.
Without the AMD GPU my computer is basically useless as it can not run anything. I have no idea what else to do. I have searched a million topics and applied all fixes (As seen above) and nothing works.
Should I try a factory reset? Will that even help me since Windows 8.1 is a forced update?