Why does After Effects CS4 crash?

Erlis D. February 1, 2012
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I have this problem with After Effects CS4. It crashes!
After looking at different tutorials nothing used to work. So I thought that maybe someone here at MakeUseOf can help me.
Check the link below with the problem details(the link is a photo with details):


  1. Erlis D.
    September 4, 2012 at 12:42 pm

    It was all a graphics card problem! I downloaded the video driver from my computer developer official site, and now everything works fine!

  2. Erlis D.
    February 2, 2012 at 3:30 pm

    Thanks guys!  I'll check them as soon as I have time! Thanks! :D

    February 1, 2012 at 3:13 pm

    Hello, you could try deleting/renaming the preferences files in After Effects.  To do so, try the following:

    -- open After Effects
    -- click on following keys ctrl+alt+shift when after effects is starting
    -- once you do the above, it should give you the option of deleting preference files
    -- restart After Effects

    You could also try navigating to After Effects folder and delete/rename the folder Prefs.  Keep in mind that it might be a hidden file


  4. Anonymous
    February 1, 2012 at 8:39 am

    Troubleshoot OpenGL problems | After Effects CS4-CS5.5

    Troubleshoot fonts | Photoshop CS5

    .Net Framework problems

    reset the user preferences

    did you tried to run in administative mode? 

     1. Go go Control Panel -> System-> Advance System settings
    2. Click Advanced tab, Performance -> Setting
    3. Click Data Execution Prevention -> Turn on DEP for all programs
    except those I select - > Here you click Browse and choose where your AE CS4
    location is, and click Apply -> OKalso perhaps some applications are not compatible with CS4.you can try to update CS4go to C:Program FilesCommon FilesAdobeUpdater6 

    PDFL is the shared library for importing vector filre formats (AI/ PDF/ EPS).
    can you launch Adobe Effects CS4 in windows safe mode.