Why has my Droid 4 stopped downloading picture messages?

Sweet Lou Guarneri September 13, 2012

Hey all, my Droid 4 has been awesome since I had it, but since I updated to the newest OS, I’ve been having trouble downloading my picture messages. The weirdest part is that if the person resends the pic, I will receive both of the pic messages. I’ve tried restarting, enabling background data, deleting all my texts, and removing the default callback number option.

Any advice?

  1. Rajaa Chowdhury
    September 16, 2012 at 12:42 pm

    Do a factory reset.

  2. Noah Brisson
    September 15, 2012 at 5:56 pm

    I would definitely try reseting the phone. I had a similar issue with my droid. Although it didn't happen all the time... If that doesn't work in my opinion it could be one of two things. Either your copy of the OS is corrupted, or the new OS has some hardware issue with your phone (I would tend to think its not the second one...)

  3. susendeep dutta
    September 14, 2012 at 12:49 pm

    Try factory resetting your phone or else for Motorola to issue a fix.

  4. Ravi Meena
    September 13, 2012 at 5:00 pm

    is it a mms or mail or picture in gtalk?