I can’t get my pictures from my Verizon Pantech Caper to my computer, please help! I have a USB cable but when I plug it in, it says unidentified device. What can I do?
Try Dalsan M suggestion, it can be driver problem you can try this microsoft solution
Transfer Pictures/Videos - Pantech Jest 2
I would go to the Device Manager on your computer and see if there is any devices that have a yellow or red warning next to it. If so, click on the Device, right-click on it, then try to update or find the driver (there should be an option in the right-click connect menu). More information could be found here, including how to get to the driver manager: http://m-support.verizonwireless.com/mobl/features.kb_39676.tp_2.html.