Why don’t mobile messaging apps work through the university proxy?

Krishna S February 21, 2014
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I am using a proxy to access the Internet at my university. It works fine on my laptop. In my Nokia Lumia 520, it is creating some troubles. I can use all apps easily except some messaging apps. I am unable to connect to WhatsApp using my WiFi. Same is the case with kik, hike, viber etc.  Is there any solution?

  1. kihara
    February 24, 2014 at 7:01 am

    You are likely on a captive Wi-Fi network. Try using your mobile data connection. If you are logged into the Wi-Fi network and still can't connect, confirm with the university to make sure that secure connections are possible through that Wi-Fi hotspot.