Why is my desktop PC suffering poor Internet speeds when my laptop is ok?

Zohaib Shafique April 30, 2012

I have a 2Mb DSL connection. My laptop is working properly on this connection but my desktop PC is very slow, although I have been assured that there are no viruses or software problems on the PC and Windows is up to date.

I approached a technician and he solved the problem for a short time but after few hours the same problem continued. He said that the problem was likely related to software. Can you please help me?

  1. guthagowtham
    May 27, 2012 at 9:52 am

    I suggest to use a browser like Firefox and Chrome.

    Check your PC for malware. Go through the link below, download and install everyone of them with real time protection disabled.


    Use SG TCP Optimizer. Drag speed to the maximum and click on optimal settings. Restart your system.


    Use OpenDNS. Go through the link below and further guidance will be given there.


  2. Cymon
    May 3, 2012 at 2:14 pm

    Do you have any anti-virus internet security such has Norton?

    Run the following command in command link interface. "netstat -a" . Check to see if there are any suspicious ports that are sending or recieving traffic.

  3. The Internet
    May 3, 2012 at 1:00 pm

    If you are using IE6, you shouldn't be allowed near a computer.

    • Sachin Kanchan
      May 19, 2012 at 12:38 pm

      thumbs up to the above comment...

      further, if you have a dsl connection then firewalls, etc need not bother you...

      you may want to check out other web browsers...chrome is what many will advice

  4. Bruce Epper
    April 30, 2012 at 1:10 pm

    Your biggest problem would appear to be IE6. Your first step should be upgrading that to something faster (and much more secure). Use speedtest.net to see what kind of transfer rates you are getting. Look at the network tab in Task Manager to see if you have constant traffic from some other application. Go to dns-ok.us to see if you are bouncing off of soon to be decomissioned servers which have been known to have resulted in slow name resolution at times.

  5. Susendeep Dutta
    April 30, 2012 at 7:30 am

    Does you network card's driver has updated drivers.Sometime updating it also solves such kind of problems.

    Have you tried using other browsers like Google chrome,Firefox,opera?

    Have you checked that any background processes in your PC are not taking up your bandwidth of internet?

  6. ha14
    April 30, 2012 at 7:00 am

    if its hardware problem then you have to buy a new one.

    if you are still on IE6 perhaps you have to consider upgrade to the latest version.

    Perhaps your antivirus is slowing the connection, so you have to llok there also.

    MicrosoftFixit50195 (reset Internet Explorer settings)

    MicrosoftFixit50199 reset tcp/ip

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