I’ve wanted to provide remote desktop support to some of my previous professors, and to do so over the internet using desktop sharing software. Initially, I was thinking Teamviewer, which is pretty easy to set up and has gotten great reviews. I’ve tried using freeVNC, but found the steps laborious for setting it up, and I actually have used the free version of CrossLoop with my mom – a 70 year old woman that is extremely technophobic (yeah Crossloop).
In the institution in which I wanted to give some free desktop support to my professors, I was prohibited from installing ANY remote access apps due to their IT policy, which prohibits such apps due to the security risks.
My questions are:
1.) Is this a reasonable and common restriction in companies and institutions ?
2.) Are some remote desktop apps that are known to have exposed vulnerabilities that were easily exploited by hackers ?
3.) Does anyone have some suggestions on how I might share a remote user’s desktop while respecting IT department’s concerns over security vulnerabilities ?