How can I delete an old website account without login details?

Lanie November 10, 2010

I have an account on a website called The account was opened when I was very young and I no longer have the eMail address or password. Every time a person searches for my name on Google, this stupid site comes up with very embarrassing information about me.

There is no contact information on the site and I have tried everything to get rid of it. Please can someone help me?

  1. Lanielanie56
    December 1, 2010 at 11:09 am

    Hey Bellalicious, yes you can send it to and they will remove it if the owner of the page has removed or deleted the page or info on it.
    I also found a URL removal tool that can remove the links to the page.
    Let me know if you don't come rite.

    • nat
      March 18, 2012 at 9:27 am

      Lanielanie56, I have the exact same problem. I have just emailed, so hopefully the page will be gone soon. What was the name of the URL removal tool that you used? 

  2. Bellalicious23
    November 19, 2010 at 12:38 am

    Thanks Everyone i have the same problem and have been trying to delete this page for some time. with out any luck. i have just emailed google and the - is that the email you emailed for it?

  3. Lanielanie56
    November 18, 2010 at 7:55 am

    Thanks again for the step in the rite direction.
    Just for interest sake I found a URL removal tool, which seems to help.
    All the best!

  4. Lanielanie56
    November 17, 2010 at 8:08 am

    Hi once again, I contacted and the owner again and asked them to please remove it as it still comes up.
    Now if you Google my name then the site comes up with a short description but as soon as you enter the site it is blank. how do I get rid of the result?

    • Tina
      November 18, 2010 at 6:46 am

      Give it a few days to clear from the servers. But as I said, it may never disappear entirely. Good luck!

  5. Lanielanie56
    November 17, 2010 at 6:24 am

    I went and had a look this morning and all the information is still there, how long do you think it will take, more or less.

  6. Lanielanie56
    November 16, 2010 at 11:55 am

    Thanks for the advice guys, I managed to get hold of the owners of the Domain and they removed all the information for me. I see the information is still on the site but I know it will take a while to clear from Google history. rite?

    • Tina
      November 16, 2010 at 4:56 pm


      that is good news and glad it worked!

      Yes, it will take a while for the information to disappear from search results.

      Unfortunately, if it was on that site for long, the information may not disappear completely as it is probably also stored elsewhere, for example in the internet archive. However, someone would probably need to know where and what to search for.

  7. Lanielanie56
    November 15, 2010 at 12:34 pm

    Hi Tina,

    Thank you so very much for your help!!!!!!
    I will let you know what happens.

  8. Lanielanie56
    November 15, 2010 at 6:41 am

    Hi Tina,
    The web page is
    I tried having a look but there is nothing and all it says:
    Fatal error: Smarty error: [in line 19]: syntax error: unrecognized tag 'var' (Smarty_Compiler.class.php, line 583) in /home/wannabehere/private/php/Smarty/Smarty.class.php on line 1095
    What do I do now???

    • Tina
      November 15, 2010 at 7:40 am


      just follow the link I provided. It's for the WhoIs registration information, i.e. it reveals who registered the domain, including their contact details (real world address and eMail address).

  9. Tina
    November 10, 2010 at 6:24 pm


    you may wanna try the contact information found on the site's Who.Is page:

    Scroll down to the bottom. It shows you who registered the domain and their contact details, including an eMail address. Let them know that the contact page on their website is broken and that you would like to have your account removed.

    Let us know how it worked out. Good luck!

  10. Jeremy
    November 10, 2010 at 6:17 pm

    Simply contact the webmasters and have them remove the account. It may take a few months to clear from google search history though.

    • Lanielanie56
      November 15, 2010 at 6:37 am

      Hi Jeremy, Where do I get that information?
      There is no contact details on the contact us page...

      Thanks for your time.

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