How can I correct a “Out of memory line X” error in Internet Explorer 8?

tom December 22, 2011
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I have been experiencing this error the last couple of months on IE8 in Windows 7. Can click on it and it does continue but has been more prevalent lately. Used to be maybe once a day but is now more prevalent and is really getting amnnoying. I have a new-ish computer with 2 GB of memory, 1.87 of which is useable. I do have the following settings set: Internet Options, Advanced tab, Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes, and then click to clear the Display a notification about every script error check box. May have gotten worse when I downloaded iTunes software to watch some podcasts

Maybe someone more knowledgable than myself can annalyze the hijack this information:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:35:32 PM, on 12/5/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Microsoft Office\Office\WINWORD.EXE

R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 – HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 – HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 – HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 – HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 – HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Milwaukee PC
R1 – HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 – HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 – URLSearchHook: (no name) – {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} – (no file)
F2 – REG:system.ini: UserInit=userinit.exe
O2 – BHO: (no name) – {02478D38-C3F9-4efb-9B51-7695ECA05670} – (no file)
O2 – BHO: AcroIEHelperStub – {18DF081C-E8AD-4283-A596-FA578C2EBDC3} – C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 – BHO: Windows Live Sign-in Helper – {9030D464-4C02-4ABF-8ECC-5164760863C6} – C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 – BHO: Java(tm) Plug-In 2 SSV Helper – {DBC80044-A445-435b-BC74-9C25C1C588A9} – C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O2 – BHO: Microsoft Web Test Recorder 10.0 Helper – {DDA57003-0068-4ed2-9D32-4D1EC707D94D} – C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\Microsoft.VisualStudio.QualityTools.RecorderBarBHO100.dll
O4 – HKLM\..\Run: [IMSS] “C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe”
O4 – HKLM\..\Run: [Adobe ARM] “C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe”
O4 – HKLM\..\Run: [QuickTime Task] “C:\Program Files (x86)\QuickTime\QTTask.exe” -atboottime
O4 – HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 – HKLM\..\Run: [SunJavaUpdateSched] “C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe”
O4 – HKLM\..\Run: [APSDaemon] “C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe”
O4 – HKLM\..\Run: [iTunesHelper] “C:\Program Files (x86)\iTunes\iTunesHelper.exe”
O4 – Global Startup: Microsoft Office.lnk = C:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE
O8 – Extra context menu item: Google Sidewiki… – res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
O9 – Extra button: Blog This – {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} – (no file)
O9 – Extra ‘Tools’ menuitem: &Blog This in Windows Live Writer – {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} – (no file)
O16 – DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) –
O16 – DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) – C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
O16 – DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} –
O23 – Service: Adobe Acrobat Update Service (AdobeARMservice) – Adobe Systems Incorporated – C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 – Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) – Unknown owner – C:\Windows\System32\alg.exe (file missing)
O23 – Service: Apple Mobile Device – Apple Inc. – C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 – Service: Bonjour Service – Apple Inc. – C:\Program Files\Bonjour\mDNSResponder.exe
O23 – Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) – Unknown owner – C:\Windows\System32\lsass.exe (file missing)
O23 – Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) – Unknown owner – C:\Windows\system32\fxssvc.exe (file missing)
O23 – Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) – Unknown owner – C:\Windows\system32\inetsrv\inetinfo.exe (file missing)
O23 – Service: iPod Service – Apple Inc. – C:\Program Files\iPod\bin\iPodService.exe
O23 – Service: @keyiso.dll,-100 (KeyIso) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: Intel(R) Management and Security Application Local Management Service (LMS) – Intel Corporation – C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 – Service: @comres.dll,-2797 (MSDTC) – Unknown owner – C:\Windows\System32\msdtc.exe (file missing)
O23 – Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) – Unknown owner – C:\Windows\system32\locator.exe (file missing)
O23 – Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) – Unknown owner – C:\Windows\System32\snmptrap.exe (file missing)
O23 – Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) – Unknown owner – C:\Windows\System32\spoolsv.exe (file missing)
O23 – Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) – Unknown owner – C:\Windows\system32\sppsvc.exe (file missing)
O23 – Service: SupportSoft RemoteAssist – SupportSoft, Inc. – C:\Program Files (x86)\Common Files\supportsoft\bin\ssrc.exe
O23 – Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) – Unknown owner – C:\Windows\system32\UI0Detect.exe (file missing)
O23 – Service: Intel(R) Management & Security Application User Notification Service (UNS) – Intel Corporation – C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 – Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) – Unknown owner – C:\Windows\system32\lsass.exe (file missing)
O23 – Service: @%SystemRoot%\system32\vds.exe,-100 (vds) – Unknown owner – C:\Windows\System32\vds.exe (file missing)
O23 – Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) – Unknown owner – C:\Windows\system32\vssvc.exe (file missing)
O23 – Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) – Unknown owner – C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 – Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) – Unknown owner – C:\Windows\system32\wbengine.exe (file missing)
O23 – Service: WMI Performance Adapter (WmiApSrv) – Unknown owner – C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 – Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) – Unknown owner – C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 – Service: @%windir%\system32\inetsrv\iisres.dll,-20001 (WMSVC) – Unknown owner – C:\Windows\system32\inetsrv\wmsvc.exe (file missing)

  1. Jay
    December 22, 2011 at 10:42 am

    You can also upgrade to IE 9,
    may be it will solve your problem and you will not have to change your browser,
    but you should use firefox and chrome also.

  2. Anonymous
    December 22, 2011 at 9:47 am

    possibly your WIndows is infected with malware, boot to safe mode and scan with malwarebytes antimalware, superantispyware.

    try microsoft fixit to reset IE

  3. James Bruce
    December 22, 2011 at 9:44 am

    Just use Chrome instead!

    December 22, 2011 at 7:46 am

    Hello, there are a few entries showing with unknown owner/file missing clasiffication.  Some of these entries, are windows files.  One example of this is the following entry: 

    O23 – Service: @%systemroot%system32spoolsv.exe,-1 (Spooler) – Unknown owner – C:WindowsSystem32spoolsv.exe (file missing)

    This files relates to fax and printing.  Do you have any printer installed?  Does it work ok?  I would advice you as a first step to make sure and follow the next command:

    -- click on start
    -- type the following command on search box:

    sfc /scannow

    This is the system file checker utility.  It will compare your original windows 7 installation files with the ones install in your current installation.  If it finds any corrupt file, it will replace it with original.

    There are many entries in your startup that do not need to be there.  Make sure to disable them at startup by following the msconfig like Jeff explained:

    QTTask.exe        ---quicktime player
    HPWuSchd2.exe  ---HP update
    jusched.exe        ---java update
    OSA9.EXE          ---microsoft office
    AdobeARM.exe    ---adobe updater
    APSDaemon.exe  ---itune
    iTunesHelper.exe ---itunes

    If disabling the last two services causes problems with itunes, make sure to enable the daemon startup entry.

    You could try playing with addon/extension in your browser until you find the one causing most of the problem.  Me personally, I would make sure to backup any bookmarks and then reset the browser.  Browser will be set to same way as the first time you open it.  Also, if you are planning on using IE, I would upgrade to IE9.  To reset your browser, do the following:

    -- open internet explorer
    -- click on Tools
    -- select internet options
    -- click on advanced tab
    -- click on Reset
    -- select apply and then ok
    -- restart computer just to be sure
    -- give your browser a trial run

    As you were adviced before, adding more memory can help a great deal.  Try implementing the above steps and see if it helps.

    • tomp5331
      December 23, 2011 at 2:16 am

      Fidelis, I had used IE9 and didn't like it so I went back.  I had done sfc / scannow prior to this post BUT, I was worried about using the Reset in Explorer.  After all that I had done, I figured what the heck.  Did the Reset and Restore and it seems to have corrected the problem.  Thanks for the suggestions.

      • FIDELIS
        December 23, 2011 at 5:59 am

        Hello, I am glad your problem seems to be fixed.  If there is any more issues let me know.  IE9 is a better option safety/security wise compared to IE8.  There is a few things to configure to make work the way you want though....that is mostly the case with anything new.  I use Firefox, Chrome and IE9 the odd time, but my main browser is Firefox. 

  5. Jeff Fabish
    December 22, 2011 at 4:23 am


    I parsed your log and did not find anything suspicious. However, this is not a full log.

    This error means that on line "X" (representing a line in the source code), internet explorer attempted to allocate memory, for which none was available. The quickest fix to this is to simply close out the applications you don't need to have open, or install more ram. 

    Go to Start -> Search and type "msconfig.exe". Once the configuration editor opens, go to the "Startup" tab. Then, uncheck any programs you do not need to startup with Windows, press 'apply' and restart. For example, you don't need Quicktime, iTunes and MSN to load with Windows, as you can load those manually when you need them. 

    The reason it seems it got worse when you installed more applications is because it added startup items to your computer, this forces Windows to allocate memory for applications you may not even be using. Instead, disable them from startup and launch them manually. Uninstall any programs you no longer need. 

    Then go to Start -> Control Panel -> Windows Update and search for & install updates that are available. If all else fails, try a lighter browser such as Google Chrome

    On the other hand, 2GB's is not a lot of memory anymore. I would highly consider purchasing more RAM. If you need assistance finding the correct ram for your computer, I'll help you out. 

    - Jeff

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