Why can’t I connect my Nokia to my computer as mass storage?

jibin November 14, 2011

I can’t connect my Nokia C5 to my computer as a mass storage device, how can I get it to work?

  1. Susendeep Dutta
    November 15, 2011 at 7:26 am

    Have you made sure that whenever your phone connects to PC,it's set to "Ask on connection" or "mass storage mode"?

    If even this doesn't works then uninstall the Nokia connectivity cable driver and reinstall it by disconnecting your device after removing the driver and connecting the device again.It will install the driver itself.

      November 15, 2011 at 6:01 pm

      i applied it but i can't

      • Susendeep Dutta
        November 16, 2011 at 10:04 am

        Then try installing Nokia suite(formerly OVI suite) and connect your phone using PC/Ovi suite mode -


        During installation,it installs drivers for your phone.This should fix your problem.

        • Alipaki
          November 18, 2011 at 9:38 pm

          Thanks brother you solved my problem i cant express my gatitude

        • Jay
          November 18, 2011 at 11:51 pm

          Now i know why you could not re-install the pc suite! you never installed it !
          it comes in a cd in the box when you purchase your phone in most cases. :)

  2. Jay
    November 15, 2011 at 5:41 am

    does the phone show the prompt ?
    if yes when you select mass storage,  does it show transferring data?

    try following :
    use another usb port.

    restart pc.
    this one works for me mostly.

    use another cable.

    reinstall pc suite/drivers

    connect to another pc.

      November 15, 2011 at 5:52 pm


      • Jay
        November 16, 2011 at 1:42 am

        remove pc suite and, install it again.

        but try other options first.
        and as I said, when you connect it with cable, a "select mode" should appear, from which you can select mass storage mode if it's not by default selected.
        if any other mode is set as default, go to connectivity settings and change it.
        if changing usb ports, cable, restarting pc and restarting cell don't work, then only re-install pc suite or drivers.

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