A month ago, I got a new Galaxy S4. I signed into my Google account and went to the Play Store but every time I tried to download a app it said “Dowloading Failed or Error Connection”. I did a factory reset on my Galaxy S4 and retried again, but this time every time I went to Play Store my whole phone froze, so I did everything that was posted to do with this problem. Now my S4 is only downloading from the GALAXY APPS but not Play Store. Why is this happening?