Why can’t I make calls on Skype, even though the test calls work?

Anonymous July 21, 2014

Skype heartbeat shows everything healthy, test call works great, but when I dial I get the proper “doorbell” noise – but then nothing. Skype worked fine up to about 10 days ago, then this. Anybody have any ideas?

  1. Ben S
    July 21, 2014 at 5:54 pm

    Try signing in and back out, and if that doesn't work try uninstalling Skype and re-installing.

    Do you have a firewall active? Is Skype allowed through?

    • john
      July 21, 2014 at 11:45 pm

      l reinstalled - still no work. Has been working fine for years on this c omputer, have made no changes at all - just suddenly could not complete a call. Heartbeat all says good. I have ZoneAlarm and AVG, but have always had that and works through them fine up till now. Just to be on the safe side bypassed both, - no change.

    • Hovsep A
      July 22, 2014 at 7:42 am
    • Ben S
      July 22, 2014 at 6:19 pm

      Is the person that you are trying to call online? If they're offline it might not work.

  2. Hovsep A
    July 21, 2014 at 4:45 pm

    did you reinstall skype to check if that problem repeat again?

  3. Kamil K
    July 21, 2014 at 4:16 pm

    Try re-installing :)

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