Can you help me fix a battery charging problem on my Samsung Galxaxy?

Rea D August 15, 2013
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My Samsung Galaxy will only charge when connected to the computer.  I have to turn it off 2-3 times and sometimes this works and it will charge.

Everything works fine with the phone except the charging part. I try to charge it with its cable but it doesn’t work.  If I connect it to the PC, it starts charging, but the PC doesn’t recognize the USB.  I had to turn the phone off 2 -3 times.  I put it on the charger while it’s off, but it only vibrates.  After multiple attempts it starts charging when it’s on. :\\  I just bought the phone a month ago.

  1. Susendeep D
    August 18, 2013 at 3:05 pm

    If Hovsep's suggestions doesn't works for you,then visit Samsung's service centre and ask them to replace your phone with a new one as it's still under warranty.

  2. Hovsep A
    August 16, 2013 at 8:33 am

    you can update samsung galaxy firmware if available, or try hard reset (do backup of files first). It can be also hardware problem, try to uses new cables