Recently my HP DeskJet 2050 scanner hasn’t been working whenever I try to use it on my Windows 7 PC. Even though I’ve followed HP’s advice like using the HP Print and Scan Doctor utility which couldn’t find a solution.
It then sent me to a download for HP Support Solutions Framework, which didn’t work either when I installed it. I’m really not sure what to do at this point as any program I try to scan from comes up with this error:
Scanner communication cannot be established ensure your product is powered on, check the connection, and ensure your network is functioning properly.
In case it’s important to note that I use a USB cable to connect to the printer/scanner. Any help would be appreciated, thanks!