How can I be certain that a product I buy online is not a fake?

Dr.sunil V September 21, 2014

How can I be sure that a product which I buy online is genuine and not fake or an low quality product with a popular brand stamped on it?

  1. A Kumar
    September 23, 2014 at 7:48 pm

    The best solution is to buy from reputed website Like Amazon, reputed sellers on Ebay & others. Always compare prices as some times dirth cheap prices are generally for a fake product except pricing errors & promotions. Also see the return policy of the website. You will be generally safe with Big etailers even if you received a fake product, just ping on Facebook & twitter and your product will be picked up.

    Hope that helps

    • Sunil
      September 24, 2014 at 4:34 pm

      Thanks. V.nice ans!

    • Sunil
      September 24, 2014 at 4:36 pm

      Thanks. V.nice ans!

  2. Hovsep A
    September 21, 2014 at 6:47 pm

    check the seller if is certified

  3. Oron J
    September 21, 2014 at 3:41 pm

    The same as in any shop, such as those in the High Street. You need to look at:
    1. The reputation of the vendor
    2. Reviews of the item in the shop (e.g. on Amazon)
    2. Price (if it's too cheap to be genuine, it's either a fake or stolen)
    3. When you receive the item, check it carefully for any signs that it might not be genuine. If it has authenticity marks (e.g. holograms, serial numbers) and you are suspicious, check with the manufacturer.
    I'm not familiar with consumer laws in India, but in the UK you can return items within 7 days without having to explain yourself, so as long as the shop is a real one (and that is something you're advised to check before buying), the risk of getting a fake and not being able to return it is low.

    • Dr.sunil V
      September 21, 2014 at 4:22 pm

      Thanks. In India , there is userfriendly return policy on almost all common e-commerce portals like , , flipkart , infibeam.........

      Please tell , how to know if the seller on , say has a real shop or is only online seller

    • Oron J
      September 22, 2014 at 9:10 am

      In Amazon, you could look at the "shop front" which describes shop and will probably provide a link to their own online store, if they have one, and perhaps even provide an address. Beyond that, you would need to do some detective work (i.e. googling the shop name).

      • Sunil
        September 24, 2014 at 4:33 pm

        Thanks. Shop front means the shop name active-link?

        • Oron J
          September 26, 2014 at 9:19 am

          Yes. When you click on it you get some information about the shop, and at the top, "Detailed Seller Information". Between them, the pages tell you a fair bit about the seller.

    • Sunil
      October 7, 2014 at 1:32 pm

      Thanks. Please tell , Can the crazy deals on some retailer pages be for fake products?

    • Oron J
      October 8, 2014 at 11:16 am

      It depends what the crazy deal is... If a manufacturer is trying to get rid of goods (for example, because a new line is about to be announced) then prices will drop. However, you should be confident about the vendor before buying something that looks like such a good deal.

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