Why does Adobe Creative Suite 4 Master Editions stop on installing the third DVD?

Colin Richards July 28, 2011

Adobe Creative Suit 4 Master Editions stops on installing the 3rd DVD. I loaded it once onto this machine and then had to remove it to have the machine repaired.

Could be a dirty disc, or a bad DVD drive [though that was supposed to be replaced in the repair]. What can one clean
A] the disc with and
B] clean the DVD drive heads with?

I am using Windows 7. I cannot believe that it is more than a cleaning problem or I am going to get very worried.
Any one any suggestions?

  1. Anonymous
    July 29, 2011 at 1:07 pm

    try isobuster

    make a folder insert your first cd and ask isobuster to extract in that folder and repeat the action for the remaining cds, and then install in that way by executing the first dobe Creative Suit 4 Master Editions exe

    • Colin Richards
      July 29, 2011 at 1:55 pm

      Thanks I will look into it if all else fails.

  2. James Bruce
    July 29, 2011 at 12:21 pm

    Assuming this is a legal copy and not some bootlegged thing bought in asia, I'm pretty sure Adobe would offer a free replacement if you called them. 

    • Colin Richards
      July 29, 2011 at 1:54 pm

      It is a real copy bought in the good old USA when I was visiting Florida in 2009.  It was one o the main reasons I went. Picked up for $1282 instead of in Europe at around $3400!

      We have had it loaded two times, I removed it to send the computer in and now I need in on the machine again.

      Thanks for the info.

    July 29, 2011 at 6:06 am

    Hello, have checked your installation disk for scratches, fingerprints, etc?  There are several ways of cleaning the media itself.  I would begin by getting a disk to clean the lasers on your burner.  Something like the following product:


    Try to keep a maintenance schedule, for example cleaning your drive once a month.  There are several products similar to this one.  You can buy them at your local, walmart and stores like that.

    For cleaning the media itself, you can use a cleaning machine.  Some of this cleaners are able to repair light scratches.  Here is one example:


    Like before, you can get something like this at waltmart and similar stores.  You can also get cleaning clothes made specially for cleaning disk without scratching them. 


    I would say that if the other disks are recognized ok by your drive, then it is the 3rd disk that has something wrong.  Maybe it is corrupted. 


    • Colin Richards
      July 29, 2011 at 1:56 pm

      Thanks for the help I have ordered something along these lines today.

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