Why did my Acer Chromebook stop connecting to my home WiFi?

Alan K April 7, 2014

I have an Acer C7 Chromebook, it has suddenly stopped connecting to my home WiFi network. It will connect to others but not to mine.

I have read that this is not uncommon with all Chromebooks regardless of who makes them. Some say that after a time, just as suddenly, it starts to work correctly.

I cannot find a fix and am desperate. Any ideas

  1. Alan
    April 9, 2014 at 7:16 pm

    Thank you all. I finally called my Internet/WiFi provider. It seems that the router was @#%$up. They changed the router and all is well. Can now use my wonderful Chromebook sitting on the deck and enjoying the sun.

    Thanks Dalsan,Oron, and Hovsep for the information.

  2. Dalsan M
    April 9, 2014 at 7:09 pm

    I find that if any of my devices cannot connect the home Wi-Fi network, a quick restart of the wireless router should work. I find that some wireless adapters have more issues than others, depending on the brand and model of wireless router. Also, if you only put any laptop in sleep mode instead of fully shutting it down, the issue you mention occurs pretty often.

  3. Oron J
    April 7, 2014 at 1:27 pm

    Apart from Hovsep's suggestion, resetting the router may work, but before you do that you should get your ChromeBook to forget your network, then reconnect. See http://www.lifehacker.com.au/2014/03/how-to-make-your-chromebook-forget-network-connections/

  4. Hovsep A
    April 7, 2014 at 7:11 am

    What you did just before the problem started? try to reset the router

    check on your router settings (or advanced settings...) uncheck IP FLOOD DETECTION

    Diagnose connectivity issues