Overall, the 360 S10 is an exceptional choice for those who want to get into the realm of robotic cleaners. And for people who have one or more pets, this vac will give you back a ton of free time that you can use for other, more exciting activities.

Key Features
  • Hidden Triple-Eye LIDAR
  • 4-Stage Suction With Max 3300Pa
  • Ultra Slim Design
  • 3-Stage Mopping
  • Customizable Cleaning Modes
  • App Support
  • Wi-Fi & Bluetooth Enabled
  • Smart Assistant Support (Amazon Alexa, Google Home, Clova)
  • Auto Carpet Detection
  • Auto Charging
  • 5000 max battery, 72Wh
Specifications
  • Weight: 8.48 lbs (3.85kgs)
  • Collection Capacity: 500 ml
  • Wattage: 30W
  • Filters: Yes (One included)
Pros
  • Easy to set up
  • Obstacle avoidance is fantastic
  • Can clean ~2153 sq ft on a single water tank
  • Easy emptying of dust bin and water tank
  • Demolishes pet hair
Cons
  • Uses large amounts of battery life on higher modes
  • Dust bin requires frequent emptying due to size
Buy This Product
360 Smart Life S10

A robotic vacuum is a wonderful way to indulge your laziness. But for some people with pets, the idea of coming home to a pet “uh-oh,” that the robotic vacuum has mistakenly spread around the house is the stuff of nightmares.

For those folks, 360 Smart Life has just introduced a new triple-eye LIDAR robotic vacuum called the 360 S10 that can easily detect obstacles—including pet poop. This robotic vacuum offers up to 3300 Pa of suction, and it can mop as well. But is it any good? That’s what we’re going to find out in this product review.

Meet the S10 by 360 Smart Life

The 360 S10 is a robotic 2-stage vacuum with mopping capabilities, but this isn’t 360’s first robotic vacuum. Previously, the company has had a lot of success with both its S7 and S9 robotic vacs. The S10, however, is brand new for 2021. It features triple-eye LIDAR, which uses a SLAM algorithm and direct time of flight (dToF) to detect hundreds of obstacles as it works its way around your home. LIDAR is the most advanced navigation technology for robot vacuums.

360 Smart Robot Docked

Technical Specifications

Robot

  • Dimensions: 350mm diameter x 85mm tall (13.78 inches diameter x 3.35 inches tall)
  • Weight: 3.85kg (8.48 lbs)
  • Battery Capacity: 5000 mAh, 72 Wh
  • Voltage Rating: 14.52V
  • Power Rating: 30W

Dock

  • Dimensions: 220 x 153 x 100 mm (8.66” length x 6.02” depth x 3.94” height)
  • Rated Power/Power Output: 24W

What’s in the Box?

What's In The Box?

In the box for the S10, you’ll get:

  • Main Robot Unit
  • Charging Dock
  • Power Adapter and Plugs
  • Water Tank
  • Mop Bracket
  • Mop Pad
  • User Manual
  • Small Cleaning Tool
  • Dust Bin, Main Brush, Side Brush (attached to the main unit)

How is the 360 S10 Different From Eufy, Xiaomi, and Dyson?

360 Smart Robot LIDAR

The first thing you’ll notice about the s10 is that there is no protrusion for the LIDAR on the top of the vac. If you’re familiar with 360’s previous models, you’ll know this is a new design. The lack of a LIDAR sensor on the top of the unit makes it ultra-slim and allows it to easily fit under furniture. 360 calls this the “hidden triple-eye LIDAR."

Now LIDAR is available on many robot vacs out there, but the S10’s triple-eye LIDAR gives the robot much more precise obstacle avoidance. The main sensor can detect obstacles between six and eight meters away. In addition, the front laser can detect objects taller than 0.4 inches to determine if they should be avoided. Finally, the wall laser can measure obstacle height to help the robot learn whether it can travel under or past objects. 360 claims that this gives the S10 no blind spots.

Obstacle avoidance was the most significant thing stopping me from looking into robot vacs. But, with the triple-eye LIDAR, the S10 sees objects and navigates around them. That includes unexpected presents from any of the pets. The S10 also features up to 3300Pa of suction and the biggest water tank on any of 360’s models.

Setting Up the S10 Robot Vacuum

360 Smart Robot With Flowers

A critical area that I always try to evaluate is the ease of setup. With the S10, you unbox the unit, plug it in, download the 360Robot app, and pair your S10. It’s super simple, and for me, it only took a few minutes. The vacuum also uses Wi-Fi to communicate with the app, but setting that up was also pretty simple.

Download: 360 Robot for iOS | Android (Free)

The Best Robot Vacuum for Pet Hair?

360 Smart Robot with Frieda the Dog

Now, let’s talk suction. One of the essential features, and probably the feature I like the most about the S10, is its 4-stage suction. I have four pets in the house, and they shed a lot. With the S10, I can adjust the amount of suction based on how dirty the floor is. There are four different suction modes.

Quiet mode is 600Pa, and this is the mode I find the best for operating the unit early in the morning. For me, I’ve found that running the S10 early, before the house wakes up, is best to ensure that everything stays tidy.

Standard mode is 1000Pa, and that will be the default for most normal cleaning tasks. I’ve been using standard mode to tidy things up in the afternoon when the noise isn’t going to bother my wife or me while we’re working.

Powerful mode is a step above the standard mode and offers 1500Pa worth of suction. This mode is excellent for low-pile carpet and area rugs. We mainly have hardwood floors in my house, but we have a couple of low pile rugs throughout, and those rugs tend to collect pet hair. So, using powerful mode gets those rugs spotless.

Max mode is the last stage here, and it’s the strongest, at the full 3300Pa. If you’ve got a lot of dirt and debris to deal with, then the max mode will pick that stuff up. Using Max mode, I was even able to pick up small nuts and bolts.

Out of all the modes, max will also use the most battery, so it’s not something you’ll want to use constantly if you want to preserve battery life.

All of these options mean that dust bunnies will have nowhere to hide. I think that the S10’s suction is superb, especially for people with pets.

A Robot Vacuum That Works With Amazon Alexa

360 Smart Robot Moving

There is also smart assistant capability with the S10. It offers voice control for Amazon Alexa, Google Assistant, and Clova. Visual instructions are included in the 360Robot app. Now, I prefer using the app because I have more options, but it’s nice to know that while you’re sitting on the couch if you want to shout at Alexa or Google Home to start cleaning, you can do so.

No-Go Zones

The Vac also allows you to set no-go zones. I have two sets of stairs in my home that I don’t want my expensive robot vacuum anywhere near, so I set up no-go zones in those areas.

These zones are pretty easy to set up, and you can have more than one if you have multiple areas that you want to avoid. I should also note that the S10 can accurately detect things like stairs.

It uses edge detection and six anti-drop sensors to keep the unit from winding up at the bottom of the stairs in pieces. While we’re on the topic of stairs, the S10 will also support up to 10 floors in the app. It can also automatically switch between maps when moving to other floors.

A Killer Robot Vacuum and Mop Combo

The S10 has a 3-stage intelligent mop function built-in that uses high, medium, and low spray volumes based on the depth of clean you need. With the low spray, I could mop my entire downstairs section, which is a little over 1200 sq. ft., and only use half of the water in the tank.

360 states that this size tank can mop up to 2153 sq. ft. without needing to be refilled, and based on my testing, I would say that figure is pretty accurate. Even on the medium spray setting, I found about 1/4 of the water left in the tank when the S10 finished mopping my entire first floor.

The electric water tank on this unit is 520ml, which is around double the capacity of other cleaners on the market. And the S10 has a 15% larger mop pad than the previous S9 model. Obviously, higher spray means more water usage, but low spray seemed to work well for routine maintenance cleaning. Additionally, the S10 has an automatic mode that can adjust water volume based on the level of mess on the floor.

Auto Carpet Detection

360 Smart Robot on Blue Carpet

360 Smart Life’s S10 can also automatically detect carpets. When it does, it increases the suction power by one level. The vacuum does this via an ultrasonic sensor built into the undercarriage of the unit. If you are like me and have a few small rugs in your house, you’ll appreciate the added suction that the S10 uses when encountering carpet. Using the same sensor, the S10 is also smart enough not to mop on a carpet.

Smart Cleaning Modes, Noise Reduction, and Battery Life

There are also 18 intelligent cleaning modes for the unit. You can clean specific areas, clean the entire house twice, customize a plan, deep clean an area, auto divide areas, mop only, vacuum only, name individual rooms, and much more. The flexibility of the S10 cleaning modes will be a huge factor for some, and customizable cleaning is a feature that I enjoy.

So, based on 360’s lab conditions, the company claims that the S10 will stay under 60dB when operating in quiet mode. The way it does this is through a 10-stage process that routes the intake and exhaust flow, adds baffling cotton around the ducts, and even utilizes a brushless motor.

The S10 also features a 5000mAh battery, allowing the unit to operate for around 3 hours on low mode. When the power gets low, the unit will automatically return to the charging station and juice itself up before it continues cleaning. In my testing, the S10 took an average of about 45 minutes to clean the largest level of my home. During that time, it lost anywhere between 40-60% charge depending on the mode options I was using.

User-Friendly Dust Bin

360 Smart Robot Emptying Dust Bin

The S10 houses a 500 ml dust bin, and to empty it, you remove the bin and press the green button. There’s a little door on the bottom of the bin that flips open, and the dust falls out without getting you messy.

360 claims you can should two weeks out of this dust bin, but for me—and maybe other pet owners, I think it might be best to empty it after every use, or perhaps every few uses. There’s also a washable mesh filter on top that will help avoid dust and hair clogging up the bin.

Build Quality

This unit is pretty stout as robot vacuum cleaners go. It’s got these giant wheels on the bottom with what looks like rubber dirt-bike tires. These tires help with carpet and with getting over raised egresses, like the one in my downstairs bathroom. The unit is primarily made of plastic, but it doesn’t feel cheap.

Auto-Mapping With the S10 and 360’s App

One of the best features of the S10 is its app. With it, you can automatically map 2D and 3D models of your living space, you can set those no-go zones we were talking about, you can set cleaning modes and do a bunch of other stuff.

The LIDAR helps a lot here because it allows the S10 to create a map of your space when you first run the unit. So, essentially you just hit the clean button once the unit is fully charged and then let it make its way around your home. I had no trouble with the unit detecting all of my furniture, including tables, desks, chairs, and rugs. It also correctly identified carpets.

Testing the S10 Robotic Vacuum

To test this unit, I sectioned off an area of my living room and used some of the features. The first test was for obstacle avoidance. I used a few dog toys to see how the unit navigated around each after asking it to clean the entire area. While the unit did bump up against these toys a bit during this test, it didn’t drag them around.

To test the suction capabilities, I laid out some pine nuts, some cereal, some small nuts and bolts, and some kosher salt. Then I put the vacuum to work. After two passes at max, the unit had cleaned up the entire mess and filled the dust bin with the debris. The only piece it didn’t pick up was a small flat key, which was probably heavier than the unit could handle.

360 Smart Robot Docked

I also wanted to test the mopping performance, so I “spilled” some ketchup on the floor and engaged the mop function. The S10 did a decent job cleaning up the ketchup, but there was still a slight stickiness after completing the cleaning. I also had to remove the brush and the dust bin and thoroughly wash them to ensure no ketchup remained inside the machine.

Finally, to test the anti-drop sensors, I instructed the vac to clean an area deliberately over a staircase in my home. Once the unit “saw” the edge, it immediately changed direction away from danger. This test was a nail-biter, but it was good to know that the anti-drop functioned well.

What Do We Love About the 360 S10?

360 Smart Robot With Stairs

I have to say that the S10 is a fantastic little robot vacuum and mop combo. I love the ease of use, and I like that this unit allows me to indulge my laziness.

The no-go zones are awesome, which means I won’t have to worry about the unit getting damaged when I am not around. The anti-drop sensors add to this feeling of security. Having a robotic vacuum that can get underneath my furniture is also a huge help.

Finally, by far, the most important feature to me is the LIDAR object detection. I have been holding off on looking into robotic vacuums because I didn’t want to babysit a device. With the S10, I feel confident that even if my pets have an accident, I won’t come home to a huge mess all over my floors.

What’s Not to Love?

First, the device does tend to burn through the battery when you’re using it on higher suction levels. But even at the max level, the S10 was able to clean my entire downstairs level on a single charge. After the robot finished the first floor, I took the unit upstairs with the charging station and let it charge up to 100% again before running the vacuum. To get to full charge on this device took a little over an hour, starting at around 30% battery.

Battery life may not be an issue, but if you have a considerably-sized home or a home with multiple levels, you might get frustrated trying to use this vacuum continuously. I only have two floors in my house, so this wasn’t much of an issue, But I can see how it may be important to some people.

Finally, the bin on the S10 did get pretty full after only one or two days of cleaning. Now, this behavior may change as those first few cleanings always find more pet hair and dirt. The bin is easy enough to empty, though, and the tool inside helps to break up hair and other debris that might get hung up in the brush.

Can You Repair the S10 Robotic Vacuum?

#60 Smart Robot With Mabel The Dog

There are a few components here that can be replaced or serviced by the end-user. The brush on the unit is easy to remove. The same is true for the water tank, the mop pad and bracket, and the dust bin. Most people would have no trouble replacing these components if they ran into a problem.

I think where I would draw the line would be with the internal components, the LIDAR sensors, or the bumper portions of the unit. For those tasks, it might be better to send the unit in. The warranty on the S10 is one year, so if you have issues, I wouldn’t hesitate to reach out.

Should You Buy the 360 S10?

I really like this vacuum. Like, a lot. My wife even commented on how much cleaner the house feels after having the floors vacuumed and mopped daily. Currently, the S10 is in the production phase but will be shipping very soon. For those looking to buy their own S10, I’ll invite you to check out 360’s limited-time Indiegogo campaign for early-bird pricing, free shipping, no customs fees, and some extra goodies. 360 expects to fulfill pre-orders between June and July.

Overall, the S10 is an exceptional choice for those who want to get into the realm of robotic cleaners. And for people who have one or more pets, this vac will give you back a ton of free time that you can use for other, more exciting activities that aren’t housecleaning. If you’re in the market for a robotic vacuum cleaner, the s10 by 360 Smart Life is an excellent option.