Posts tagged "tech support"

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Be A PC Hero: 7 Tools & Facts To Make Someone’s Day

11 hours ago
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Windows XP: What’s Happening To It Now?

9th April, 2014
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What Should You Do After Falling For A Fake IT Support Scam?

31st October, 2013
inside-computer

7 Questions To Ask A Computer Technician Before He Starts Work

8th October, 2013
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Freshdesk: A Refreshing Take On A Help Desk Application For Your Business [Sponsored]

21st August, 2013
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7 Ways to Ensure Your Loved Ones’ PC Will Never Need Fixing

10th June, 2013
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5 Ways To Get Customer Service To Notice You On Social Networks

14th May, 2013
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Google Adds Remote Desktop Feature To Google+ Hangouts [Updates]

5th May, 2013
remotedesktops

How To Use Remote Desktop Connections Like An IT Pro

3rd May, 2013
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Soluto Launches New Version With Built-In Remote Access, New Plans, & More Surprises [Updates]

24th April, 2013
macicon

Will Emailing The Executives Of The Company Who Built Your Computer Really Help?

14th February, 2013
itcrowd

Why It Sucks Being The IT Guy [INFOGRAPHIC]

15th January, 2013
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Are You Getting The Most Out Of Your Customer Service Experience?

29th December, 2012
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Monitor The Status Of Apple’s Cloud Services On The New System Status Page [Updates]

15th December, 2012
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Dodgy MacBooks & Scratched iPhones: Is Apple King of Customer Support?

29th November, 2012

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old windows xp computer

Windows XP: What’s Happening To It Now?

April 9, 2014

Windows XP may be dead, but it’s not yet gone. Over 27% of computers connected to the Internet still run Windows XP. Here’s exactly what “end of support” means for Windows XP systems.

senior-in-front-of-pc.jpg

7 Ways to Ensure Your Loved Ones’ PC Will Never Need Fixing

June 10, 2013

Are you tech support for your family or friends? Do you receive frantic calls because they’ve installed malware or somehow managed to break their computer and they need you to fix it? This can be extremely obnoxious — not to mention time-consuming. If you’re tech support, here are some tips to help you make your users’ computers more newbie-proof. Once you’ve got everything set up right, your users will hopefully leave you alone so you can get on with your life and have more precious free time.

google-plus-logo

Google Adds Remote Desktop Feature To Google+ Hangouts [Updates]

May 5, 2013

Google added a small but potentially significant update to its Google+ Hangouts: a remote desktop feature. Similar to Skype’s desktop-sharing feature, Google+ remote desktop lets you remotely control and view another person’s computer while chatting away, assuming you get that person’s permission, of course.

inside-computer

7 Questions To Ask A Computer Technician Before He Starts Work

October 8, 2013

Finding the right computer technician could lead to a hassle-free fix. Ask the right questions and you can easily weed out the fly-by-night computer repairmen from the ones that know their business.

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