If you have ever dealt with a huge company that needed to provide you with technical support then you have probably seen or participated in a WebEx session.
WebEx is GREAT except for the fact that it costs a fortune to use. I came to the conclusion that I wanted to be able to do what they do but I did not want to pay for it.
That was when I found a Free VNC product to kind of do what I needed. I became a huge fan on Single Click VNC for offering up tech support to my less technical friends and family. You can read this post from 2007 on how I set it up.
Technical assistance is something pretty common these days as more and more computers penetrate homes which have never played host to a Mac or Windows machines before. Personal computers are getting cheaper by the day; and many of us tend to give them as gifts to parents and grandparents in order to feel connected.
Most of the time, it just ends in disaster. There’s a learning curve, albeit not a very steep one, especially for Macs. Application installation and uninstallation is a swift drag-and-drop action (most of the time); and frequently used programs can be added to the Dock for accessibility. The tricky part is playing friendly with Windows machines. How many of you “family technicians” understand what I’m talking about?
Let’s see here… WHAT!?!?!? $700 just for remote support software?! Ever feel like that? You need to give remote support but don’t want to shell out 700 to a couple thousand bucks, luckily, you don’t have to.
With PcHelpWare from uVNC, you get a portable, free, customizable, professional remote support program. But do you get what you pay for or is this one of the best things in life that are free?
If you’ve been sick, gone, or needed to access any of your computers from another computer, you know how infuriating it can be. It can make you want to throw your mouse across the room, or worse. But before you turn to throwing mice, try some of these easier solutions to access and control your computer remotely.
Out of every remote access service I’ve used, this one is by far the simplest. You simply sign up for a free account at LogMeIn and download a small program on the computer you want to remote-control and presto. You can now remotely access that computer from any other computer with Java.
What happens when BitTorrent meets Hamachi meets remote desktop meets networking? Well you get something similar to Remobo. Remobo lets you create an IPN which is an Instant Private Network.
Lets see what you can do with an IPN, Remobo and how to set it all up.
Remobo allows you to:
With the hustle and bustle of the new iPhone 2.0 firmware, the App Store, and the 3G iPhone, it can be easy to forget the foundation that got the whole ball rolling: iTunes. Yes, Apple’s jukebox from the first days of Mac OS X has undergone many changes over the years, but the tight integration with iPod (and later iPhone) syncing cemented it for many users as their primary music player.
Now Apple has created a new way to get the most out of iTunes. It’s called Remote (App Store Link) and it’s an iPhone App that creates a direct link (over a local access network) between the iPhone in your hand and iTunes on your computer.
Windows Mobile 6 is my mobile OS of choice (sorry Blackberry fans, I really hate the closed-source nature of the Blackberry!). I keep all of my contacts synced to it via ActiveSync and basically keep my life organized with it. Via Twitter I heard someone talking about My Mobiler… so I had to check it out, and I was pleasantly surprised!
So why would one want to control their Windows Mobile phone from their desktop?
Remote desktop access is nothing new - Windows has had it for years - but as with everything else, Microsoft is rapidly losing the monopoly by smaller companies determined to bring out their own alternatives. One such alternative is Crossloop.
I have been watching Crossloop for a while and so far I have been extremely impressed. Now that they have brought out a new version, I am now totally blown away. Profiles and details of your remote sessions makes this a serious tool in the remote access market.
Here you go, free and easy-to-setup screen-sharing and remote-access tools. There are several ways you can benefit from these apps: (1) Remote-Control: Help out your friend or mom with PC problems remotely, (2) Screen-Sharing: Collaborate on running programs and documents with friends. (3) Remote-Access: Access your PC files from work, school, etc.
Screen-Sharing and Remote-Collaboration Apps
1. CrossLoop - secure, easy-to-setup, screen-sharing application for your Windows desktop.
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