June 17, 2011
If there is one thing any business could do to dramatically improve their customer base and boost their bottom line, it’s customer service. If you own your own server and you’d like to have your own self-hosted online chat system where you can offer your website visitors instant, live customer service – then Mibew is exactly what you need.
April 27, 2011
Recently Apple revamped their Support Community page, making it easier to use, with a few welcomed features that all Mac users should know about. I keep the Apple Support Community site bookmarked and easily accessible for those times – though increasingly rare – when I have troubleshooting questions. Let’s explore some of the useful upgrades.
April 25, 2011
Back in early 2010, when Haiti was devastated by a massive earthquake, text-to-donate campaigns helped raise the amazing amount of $10 million pretty quickly. Though that campaign is no longer active (you can still mail cash donations), other donation-by-SMS campaigns now exist to provide disaster relief to Japan and the tsunami-hit Pacific. There are many additional non-profit organizations that make use of these text-to-donate campaigns.
March 18, 2011
Every now and then, you find some gem online which inspires you to be a better person and to raise awareness and money for causes you believe in. Sometimes this might be an inspiring post or it might be that you’ve seen someone else really working towards something they believe in. Less often, you might [...]
January 7, 2011
If you run a computer support business or manage an IT help desk center, then you will know that IT support includes more than just fixing computer problems. Every problem represents a symptom that could signify a much larger system failure. Multiple problems that all match also pinpoint software bugs that might have been missed [...]
January 3, 2011
So Christmas has been and gone. Are you now facing the New Year and wondering how you can keep up the Christmas spirit and goodwill for the coming year? Well, it certainly helps when you know how to do so for free from your own home. There are so many simple ways to volunteer or [...]
January 3, 2011
If you or someone you know has a disability that makes using a Mac computer a challenge, you might not be aware of the many default assistive technology resources and tools available in Mac OS X and Apple mobile devices. Apple has provided standard features such as magnification tools, speech commands, audio assistance cues, and [...]
December 16, 2010
Computers are complex pieces of electronics and, unfortunately, they tend to go astray quite often. Knowledgeable geeks can fix these problems quickly, but to the average user, a Blue Screen of Death is as useful as receiving a pie to the face. This, of course, is why people hire computer repair technicians. It’s also why your grandparents think [...]
November 24, 2010
There are more than 6 million people over the age of 60 who aren’t familiar with the Internet, which is understandable since most operating systems available out there just aren’t exactly geared towards the elderly. There are things that will take some time to get used to, things like file browsers that hint at lots [...]
November 12, 2010
When you’re as involved in the computer field as deeply as folks here at MUO are, you inevitably get asked by family and friends to help out with computer problems. One of my favorites has always been Instant Housecall, which Joel wrote about. The problem there is that the free version doesn’t offer unlimited remote [...]
