October 12, 2011
If you’re reading this blog you’re likely the unofficial tech support for at least some of your friends. The problem is getting your technically challenged friend to launch any service. If there’s a client to download or a service to sign up for, getting the screen share up and running alone can take an hour of giving instructions over the phone. Good thing Quick Screen Share exists.
June 14, 2011
Your friend has called. They have a problem with their computer and are asking for your expertise. You want to help, but everything would be so much easier if you could see what’s on the screen, and if possible take control of their computer from your computer. There are several applications – both desktop and online – that can help you to do that. But join.me is probably the easiest of them all.
October 7, 2009
I recently tried to report a bug in a web app to their support helpdesk, but unfortunately they could not easily recreate it. In times like these, nothing can beat the immense utility of screencasts. I simply had to perform the steps that created the problem, and tweet the screencast to their helpdesk. Even if [...]
July 17, 2009
Over the years screencasting, also known as video tutorials have became very popular on the internet. The reason that they have became so popular is because it lets a user record their screen and share it with others to show them how to do something on a computer. If you browse through sites such as [...]
May 14, 2009
Microsoft is just cranking out the awesome free apps nowadays. Today I came across a GotoMeeting like program that allows up to 15 people to connect and work on a set of documents. The only catch is that the presenter or organizer needs to have a Free Microsoft Live ID. You do not have to [...]
March 13, 2009
Do you find yourself using GoToMeeting or some other similar screen sharing application? Do you hate its corporate feel? Do you want something a little friendlier for your meeting? How about a full blown free screen sharing application that includes file transfer and remote control? This is cross platform and works on Windows and Macs. [...]
February 1, 2009
As PCs continue to expand beyond just the work environment, more and more people are buying more computers for home and travel. They have their desktop computer at home, a laptop at home, a laptop at work and maybe even a desktop at work. Keeping all of these in sync and on the same page [...]
June 20, 2008
I love my friends, and I love helping them. But God knows they’re not all that great with following along with my tech support advice over the phone. You know exactly what I’m talking about and it gets frustrating for you too I bet. Well, after my last Make Use Of article, I had a [...]
October 29, 2007
Microsoft as a company is not usually associated with cool and free products. In that sense, Google is way ahead, it has Gmail, Google Reader, Calendar, Google Docs and dozens of other useful services. Nonetheless, there are a bunch of FREE Microsoft tools that are definitely worth a look. While some of them are yet [...]
September 13, 2007
Here you go, free and easy-to-setup screen-sharing and remote-access tools. There are several ways you can benefit from these apps: (1) Remote-Control: Help out your friend or mom with PC problems remotely, (2) Screen-Sharing: Collaborate on running programs and documents with friends. (3) Remote-Access: Access your PC files from work, school, etc. Screen-Sharing and Remote-Collaboration [...]
