The Windows 10 Creators Update has been available since early 2017. If you’ve not upgraded yet, you can grab a copy of the latest build directly from Microsoft’s website.
As with any operating system update, some users have been reporting bugs and annoyances. If you’re one of the affected users, it can be frustrating. Your productivity will suffer.
But don’t worry. Whether it’s a problem with the installation process or an issue that’s arisen after a few months of usage, MakeUseOf is here to help. We’re going to investigate some of the most common problems with the Creators Update and try to offer some solutions.
The Update Is Not Available
Before we get into problems surrounding the update itself, what happens if you can’t even get your hands on a copy?
If Microsoft has not offered you an update yet, it’s probably for a good reason.
There are reports it has been blocking some machines due to known issues. True story: One of my two laptops only got the update last week — almost three and a half months after the first users received their upgrade.
If you’re not running the Creators Update, check the Windows Update manager to ensure no issues exist with your old updates. Head to Settings > Update and security > Windows Update > Check for updates.
If nothing has failed and no further updates are available, you can manually download the ISO file from Microsoft’s online Software Download page. Just be aware that you might introduce unnecessary problems to your machine.
Want our advice? Be patient and wait.
Getting a copy of the Creators Update is only half the battle. Several things can go wrong during the installation process.
Let’s take a quick look at four of the most common issues and their associated error codes.
1. Error Codes: 0x80070070 – 0x50011, 0x80070070 – 0x50012, 0x80070070 – 0x60000, and 0x80070008
These four error codes indicate a lack of space on your hard drive. The installation process needs 8 GB of free space for temporary files.
If you’re short of space, use the Disk Cleanup tool to delete unneeded files. If you’re still short of space, insert a blank USB flash drive with 8 GB or more of storage. Windows will automatically detect it and use it for the temporary files.
2. Error Code: 0x80073712
If you see this error code, your installation files are corrupted. To fix the problem, use the Disk Cleanup tool to delete Windows Setup temporary files, then head to Settings > Update and security > Windows Update > Check for updates to redownload them.
3. Error Codes: 0xC1900200 – 0x20008, 0xC1900202 – 0x20008
These two codes indicate your computer’s hardware does not meet the Windows Creators Update’s minimum requirements.
Microsoft recently changed the requirements. Any computer running the 32-bit version of Windows 10 now needs 2 GB of RAM.
4. Error Codes: Anything starting with 0xC1900101
Any error code starting with 0xC1900101 indicates a driver problem. The most efficient way of getting new drivers is to head directly to the manufacturer’s website.
Alternatively, you can see whether Windows can update them automatically by going to Device Manager > [Device] > Update Driver Software.
If all else fails, disable the driver during the installation process and enable it again upon completion. (If you see an error code we’ve not covered, get in touch via the comments section at the end of the article.)
Use the New Troubleshooter Tool
The Windows 10 Creators Update includes a new, streamlined, multipurpose troubleshooting app. It should be able to fix most common issues on your machine (we’ll cover a few niche ones further down the page).
Troubleshooting tools have been on Windows for a long time, but the Creators Update marks the first time Microsoft has brought them all under one roof and made them easily accessible.
To use the tools, go to Settings > Update and security > Troubleshoot.
You have 19 different troubleshooting apps to choose from. They cover everything from your Bluetooth connection to your power supply. Click Run the troubleshooter to get started.
Let’s conclude by looking at three niche problems. Before attempting any of the fixes I suggest, make sure your system and drivers are fully updated. If it’s not, you might find that installing the latest patches will make your problem vanish.
Mouse Stops Working on Full-Screen Apps
Some users have complained about their mouse. They say it will immediately stop functioning if a Windows app is launched in full-screen mode using a low resolution.
It seems the problem is connected to Nvidia graphics drivers. Head to Nvidia’s driver index to grab the latest updates.
Fast Startup Enabled
Since Windows 8, Microsoft has packaged a fast startup feature into the operating system. Without getting too technical, if enabled, the feature logs out all users and closes all apps at shutdown, but puts the Windows kernel and system session into hibernation rather than turning them off.
Some users (myself included) don’t like to use it. It has been known to cause issues at boot. However, people have claimed the Creators Update turns on the feature without a user’s permission. Worst of all, there’s no way to easily turn it off.
At the moment, the best solution is to use the Command Prompt to disable hibernation.
Type cmd in Windows Search to find the Command Prompt app. Right-click on it and choose Run as administrator. Lastly, type powercfg /h off and press Enter.
Can’t Add New Users
It’s unclear whether this is a bug or a deliberate feature.
It’s well-known that in an ideal world, Microsoft would like every Windows 10 user to access the operating system using a Microsoft Account. As part of the ongoing push, the company made life more difficult for users who access Windows with a local account.
If you have a local account and cannot add new users to Window 10 without entering Microsoft Account details, there is an easy workaround. You just need to turn off your Wi-Fi. It’s easy to do: open the Quick Actions panel and tap the Wi-Fi icon.
If you see a Wi-Fi icon in the Notification Area (far right side of your Taskbar), click that to access the on/off button shown above.
You should now be able to add as many non-Microsoft Account users as you want without any problems.
Not Everything Is a Bug
A quick look at both Microsoft forums and sites like Reddit reveals lots of users complaining about “bugs” which are actually intentional design decisions.
Microsoft ditched the Xbox Remote feature within the Xbox app. It offered no explanation, and so far, has offered no hint of a potential replacement feature.
Windows Defender Warning
You might have noticed a new Windows Defender icon in your system tray. It’s constantly informing you about potential security threats. Despite its persistence and seemingly uncoordinated alerts, it’s working as intended.
Luckily, it’s easy to turn off. Press Ctrl + Alt + Delete, then go to Task Manager > Start-up > Windows Defender Notification icon and set it to Disabled.
Share the Problems You Have Encountered
So many things can go wrong with an operating system that it’s impossible to list everything within one article. Nonetheless, I hope if you came here looking for answers, I’ve helped point you on the right path.
If you’re no wiser about your particular problem, try leaving a comment. One of your fellow readers might be able to help. Just make sure you leave as much useful information as possible. Note that you can also find help inside Windows 10.
And don’t forget to share this article with your friends. You might help them overcome their Creators Update problems!
Image Credit: Jasty via Shutterstock.com