UPDATE: Verizon almost immediately backed down on imposing this $2 charge in January due to negative customer responses. Update source: CNN Money.
What’s the only thing worse than having to pay a bill? Paying a bill to pay your bill.
This will be the dilemma facing some Verizon customers beginning on January 15th. Apparently concerned that the company had yet to find enough ways to squeeze customers, Verizon will be tacking a laughably named $2 “convenience fee” to the bills of people who pay by making one-time payments online or by phone.
It’s at least not an under-the-radar charge, as Verizon will be making customers aware of the fee when they pay by either method. Those who decide to pay via the company’s automated online auto-pay feature (which is re-occurring each month), in store, electronic check, physical check or gift card will not have to part ways with any additional cash.
The charge isn’t going to wipe anyone out, of course – it’s less than the price of a latte. Still, $24 a year may seem like a lot considering that most companies offer similar payment options for free. Customers who don’t want to plan their spending around an auto-pay withdrawal or deal with writing a check each month are sure to be a bit miffed about having to now spend even more for the privilege.