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A Reader Asks:

I have an iPhone 6 that’s locked to Sprint which was purchased after February 11th 2015. Will it unlock automatically or is there something I need to do? I bought it from a person who used to live in the United States and I’m from the Philippines.

I’ve read that phones released after February 14, 2015 (Sprint) will be eligible for getting carrier (international) unlocked, but as I checked the status of the phone the phone was reported to be blacklisted, stolen or lost.

I’ve checked various online sites that can teach me how to unlock my iPhone but it’s very expensive.

I tried using SIM cards from the Philippines but it wouldn’t allow me to use the phone.

How can I unlock my iPhone?

iphone 6 and  6 Plus

Kannon’s Reply:

Unlocking an iPhone from Sprint for use with another network is a big hassle. There’s reasons for this. The iPhone remains the most coveted phone in the known universe. It’s been cloned How to spot an iPhony! Are GooPhones as Good as iPhones? How to spot an iPhony! Are GooPhones as Good as iPhones? Do you own an iPhone 5? Or do you wish you could own Apple’s latest but can't afford the ridiculous cost? It may surprise you to hear that the iPhone 5 has a cheap knock-off... Read More , picked (known as Apple-picking How to Return a Lost Phone in Four Easy Steps How to Return a Lost Phone in Four Easy Steps Every year, millions drop their mobile into the unknown. In the US, about 50% of lost devices are returned to their owners. The rest get resold or reused – while thievery may seem eco-friendly and... Read More ), and emulated Phones On Planes, Sockpuppeting, Female Geeks, Lulu Larks [Tech News Digest] Phones On Planes, Sockpuppeting, Female Geeks, Lulu Larks [Tech News Digest] Planes may allow cellphones, Wikipedia suppresses sockpuppeting, Samsung told to pay up, female geeks on the rise, Microsoft interested in Winamp, Opera 18 released, Microsoft turns to eBay, and a potentially sexist app hyped by... Read More . So why would any major corporation let you have it without trying to exploit the tech-lust central to Apple’s profit making strategy? In short: There’s no easy way to get an iPhone for cheap. You’re going to need to pay, one way or another. Even the recent law requiring Sprint to unlock their phones (after contractual obligations have been met) hasn’t made things much easier.

Contrary to rumor, Sprint does not automatically unlock the phone and — in fact — have additional roadblocks and barriers to getting your phone set up with another carrier. There are several possible cases which can affect your likelihood of successfully unlocking your phone. For brevity’s sake, I’ll include them here:

  • You (or your friend) have completed the contract.
  • You have not completed the full-year contract.
  • The phone was stolen.

You Have Completed Sprint’s Contract

If you have completed the standard twenty-ish month contract with Sprint (and it sounds as if your friend has not), then the phone can be unlocked simply by contacting Sprint’s customer service and requesting that they unlock the phone. They will request the Master Subsidy Lock (MSL), the IMEI, and other information. If Sprint can verify that the contract associated with the phone has been completed, then they are legally obligated to unlock the phone for use with any carrier.

It’s a little more complicated than that, though: Smartphones include different kinds of cellular bands, or broadcast frequencies, which it uses to connect and transfer data with cellular towers. These bands vary by country and by network technology (CDMA or GSM GSM Vs. CDMA: What Is the Difference and Which Is Better? GSM Vs. CDMA: What Is the Difference and Which Is Better? You may have heard the terms GSM and CDMA thrown around before in a conversation about cell phones, but what do they really mean? Read More , loosely). Additionally, there’s the LTE bands, which is a faster technology for data transfer. The iPhone 6 is reported to operate on the following bands:

  • LTE: 1-5, 7, 8, 13, 17-20, 25, 26, 28, 29
  • GSM/EDGE: 850, 800, 1800, 1900 MHz
  • CDMA: 800, 1700/2100, 1900, 2100 MHz

You would need to check with your carrier in the Philippines for the LTE bands (this is the issue with almost all American phones used in other regions), but the chances are if you have LTE in your region, then the iPhone 6 will work. If your phone does not fully support the bands in your region, then the phone may not work. Or, it might transfer data at reduced speeds. Or it may receive incomplete network coverage.

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While the iPhone 6 physically supports most cellular bands used internationally (similar to the Motorola Nexus 6), that doesn’t immediately mean it can work on any network just by swapping the SIM card out (what’s a SIM card?) as there are other complicating factors.

tmo unlock iphone

Read on for additional problems.

You Have Not Completed Sprint’s Contract

If you have not completed Sprint’s contract, they will hit you with a Early Termination Fee (ETF). If you pay the ETF, then they are legally obligated to unlock your phone. If you do not pay, Sprint will blacklist your phone (see the section below regarding stolen iPhones). Because Sprint uses a Master Subsidy Lock (MSL), it can control whether or not an individual phone can become unlocked for use overseas (or on any network). To my knowledge, there’s no method to crack this code (and those who claim they can are scam artists).

sprint msl iphone 6

On top of that, Sprint requires users to fulfill at least three months of their contract before they’re willing to give you an MSL code (which unlocks the device). The main reason for this seemingly bad behavior: Sprint sells the phone at a substantially discounted price of $200. The unlocked cost for a Sprint iPhone 6 hovers around $600-650 for the cheapest variant.

This price asymmetry between the locked (also called subsidized) and unlocked phones translates into higher prices, even though buyers technically save $400 at face value. Think about it: With a Ting (what’s an MVNO? What Is an MVNO and How Does It Save Money on Your Cellular Bill? [MakeUseOf Explains] What Is an MVNO and How Does It Save Money on Your Cellular Bill? [MakeUseOf Explains] In the US and Canada, we're taught that we need to sign contracts because cell phones and cellular service are so pricey. That's a bald-faced lie. Read More ) account, you pay around $21 per month for service, on average, which translates into a total cost of $1,154 (including tax) over a two-year period. If you pay the Sprint average for a subsidized phone, the total costs fall somewhere around $2,120 (without tax). That’s over $1,000 dollars difference.

In short, never buy a subsidized phone Never Buy a Phone From Your Carrier! Buy Unlocked Phones and Save Hundreds Never Buy a Phone From Your Carrier! Buy Unlocked Phones and Save Hundreds Never buy a smartphone from a carrier—ever. Most consumers don't know that they can purchase their phones from retailers and pay less than if they did from the carrier. The key word that you're looking... Read More .

The Phone Was Stolen

Shame on the wretched Apple-picker. In this case, the phone’s IMEI (a unique, identifying number) has likely been reported as stolen and it cannot be added to networks in many developed economies. You can check the blacklist here.  To the extent of my knowledge on this subject, there shouldn’t exist any means of unlocking the phone, unless you’re capable of unlocking the device at the hardware level.

If the phone has been blacklisted because of a failure to pay the ETF, then you must contact Sprint and offer to pay the ETF. In this case you will probably be denied, but there’s a slim chance they might unlock the device.

newsletter-desktop-stealing

You’ve Got to Pay Lots of Money

We’ve hashed and rehashed the various schemes out there for getting cheap iPhones. Most of these (if not all) are scams. I haven’t heard of a single, credible source that can unlock a Sprint-locked phone. If one exists, it violates the law in the United States.

  1. slillo
    February 8, 2016 at 12:04 am

    *ERASED*! got my phone unlocked for free. Glad I didn't have to pay moneyfor it.
    I'm just giving actual advice to everyone. Don'tpay, get it for free!”

    • Andrea Baker
      June 8, 2016 at 10:57 am

      If you’re with AT&T, Sprint, T-mobile and other huge phone networks, they can usually provide the code needed to unlock your phone :) I’m not entirely sure if you will need to pay them (probably - but hopefully not! It can also take time). In case you’re not quite ready to do this though, you can try *ERASED*. I used it before for my phone and I didn’t have any problems. Hope this helps!

    • daisha cooper
      June 20, 2016 at 12:48 am

      how you get it unlock for free

      • Kannon Yamada
        June 20, 2016 at 1:34 am

        You can't unlock it unless the ETF has been paid or the contract has been completed. If you have either Sprint will unlock it for you on request. If someone is telling you that they can unlock it they're probably a con artist.

        The guy up top is probably one of them. I'm erasing his link because it's either illegal or a scam. 90% certain it's a scam.

  2. Marty Rayen
    January 29, 2016 at 6:58 am

    you need to do unlock it. you can do it by contact any unlocking website.

  3. Lucas Novosad
    July 14, 2015 at 10:24 am

    You can check via IMEI at this link for free if you phone is black listed or not http://swappa.com/esn/results
    If your phone is clean you need to unlock it to be able to use on any network and safe up money on roaming charges.
    I have personally used this website to get unlock my phone *ERASED* they have online support chat very helpful to answer all your questions.

  4. Brian Coates
    July 10, 2015 at 1:19 am

    If the phone was reported lost or stolen, then you have a nice wi-fi capable iPod touch on your hands. Because if that is the case, Sprint will not give you the unlock codes. The advice I give to all of my customers who wish to purchase a phone on Amazon, ebay or Craigslist is get the MEID number before you purchase and call in to Sprint Care to verify the phone is "clean". Otherwise they could get trapped in the exact situation you are in.

    • marina
      December 9, 2016 at 4:48 pm

      I bought a clean sprint phone on ebay but sprint is asking for a phone number and an acount number wich i dnt have. the past owner is not helping. Is there any way to unlocked it ?. are all these Unlocke stores a sacm? do you recomend anyone?.
      tx

      • Kannon Yamada
        December 10, 2016 at 1:59 am

        All the information that I've read indicates it's a scam if someone claims they can unlock a Sprint iPhone. I think the best course of action is to open a dispute with eBay. If they sold you a phone under false pretenses (that the phone could work) then it's probably stolen or they sold a phone in which the contract was broken. Either way, there's no way to unlock it.

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