The Top 4 Facebook Page Admin Annoyances Made Easy

likebox 300x300   The Top 4 Facebook Page Admin Annoyances Made EasyWhen you’re setting up a Facebook page for your business or favourite local organisation you usually think it’s going to be relatively straightforward – especially if you’re a technically-minded person to begin with. However, there seem to be several steps in the process of getting things properly set up that are not at all intuitive and can be quite irritating to work out.

It also makes your organisation look unprofessional in the meantime, while you test out different ways of making things work as you would like. Here’s a run-down of some of the least intuitive things Facebook page makers are presented with and how you can fix things to your liking.

Posting On Your Facebook Page As Yourself

Most people understand that there’s a few ways to toggle between posting as yourself or as a Facebook page administrator. You can click the toggle button on your Facebook page just before posting or you can click on the drop down list in the top-right of Facebook to choose which of your pages or primary account you will be using Facebook as. However, many new page creators find that no matter what they do they’re posting on their page as the page, not themselves. This is very confusing and unprofessional when there are multiple page administrators and they are replying to comments.

Many Facebook page administrators think that’s just how it is, but that’s not the case. There’s a simple fix – it’s just hiding. Go to your page and click “Edit Page“, then click on “Your Settings“. You’ll find that there’s a checkbox there which ensures that you will always post as your page whenever you’re posting on your page. Uncheck that, save the changes and you will be able to choose for yourself. You’ll now be easily able to see who you are posting as by checking the photo to the left of the comments box.

How Do I Make Like Buttons, Like Boxes and Badges For My Page?

Facebook likes to hide useful things. To find these “like” buttons, badges and other social plugins (like the activity feed), it seems they’d like you to wade through the help section first. Instead, here are the links:

likebox   The Top 4 Facebook Page Admin Annoyances Made Easy

Should Website Visitors Like The Website URL Or The Facebook Page?

This is a big question – and my answer for most smaller websites is “both”. For those who don’t quite understand the question, consider this. When a user visits your site and they see a “like” button, should that like be liking the www.yourdomain.com URL or should the like make them a fan of your Facebook fan page?

Of course you want your website to become more popular. Ultimately, there’s a huge Internet outside of Facebook and your website needs to be popular despite Facebook’s walled garden. However, anyone clicking a Facebook “Like” button (wherever you are on the Internet) expects that it will result in updates from your Facebook fan page. Plus, this is how you can best communicate with this person via Facebook. So ultimately the Facebook fan page is the most important to feature a like button for.

When setting up social plugins, I therefore recommend using a small like button for the website URL somewhere unobtrusive, plus a large “Like Box” for the Facebook fan page which shows user pictures.

Linking Twitter & Facebook

Twitter has tried to make it easy for you to link your Twitter account to your Facebook page, but it’s still got a few quirks that can be a pain. Start by logging into your relevant Twitter account, head to Settings > Profile and then click on “Post your tweets to Facebook“. Easy so far, right?

twitter connection   The Top 4 Facebook Page Admin Annoyances Made Easy

Here’s where the problem lies. While setting up your Twitter-to-Facebook connection you need to change the default posting privacy of the Twitter application to public otherwise it won’t show up on the fan page. If you’re privacy-conscious you’ve probably got your default application posting privacy set to “friends” or some custom lock. So, no-one’s going to see it. Until you change it to public, Facebook will ensure those posts don’t wind up on your public fan page’s wall.

If you’ve accidentally skipped past this bit, you can change the Twitter application’s post privacy level by changing the privacy settings in Facebook for the Twitter application.

twitter public   The Top 4 Facebook Page Admin Annoyances Made Easy

You’ll also need to ensure that Twitter is set up to post to the correct Facebook page and not to your own account.

More Facebook Page Administration

If you’re a Facebook page admin, you might also find these articles useful:

What else have you had difficulty with setting up on your Facebook page? How did you fix it?

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32 Comments -

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Nigel Fitt

I am battling to link my Google GroupSpace to Facebook. the problem is not fixed.

Angela Alcorn

It looks like Facebook changes have made that difficult and now you need to create it in GroupSpaces first:

“N.B. Due to recent changes to the way Facebook allows external sites to integrate with their system, we have had to remove the ability to import events from Facebook into your group. Creating your event on GroupSpaces first will allow you to synchronize RSVPs across both platforms, so this is the recommended solution.”

http://help.groupspaces.com/customer/portal/articles/13395-export-group-events-to-facebook

Hope this helps!

Erin McMahon

Do you happen to know why there are some Pages that my Page seems to be unable to tag? I’ve searched on the topic and can’t find anything, especially anything recent. Ex: My Page, BrandY Burgers, likes BrandX Cola. I am already acting under my BrandY Burgers profile. I personally have liked the BrandX Cola Page, and BrandY Burgers likes BrandX Cola as well. I begin typing a status, start typing @ and then BrandX … but no matter how much of the name I type, BrandX Cola never comes up as an option. Thoughts?

Angela Alcorn

I haven’t checked this for sure, but I think there’s a privacy setting pages can set to ensure your page doesn’t allow it. It may be linked with search.

Another thing I noticed was that when you’ve “liked” the page from your page it takes a while to allow tagging. I had to wait half a day last time I liked a new page and tried to tag it. Perhaps this is the issue?

Good luck!

Michael Thomas

Good post, really helped me out with connecting my Twitter to my facebook page. One thing that I just can’t seem to get working, and I hope you might be able to point me in the right direction, is ‘liking’ an external webpage whilst using Facebook as my page admin. All ‘like’ buttons tell me to switch back to my profile account. So how do I ‘like’ things related to my page and have them posted there? Really baffling me…

Angela Alcorn

That is a good question – and one I don’t know if I can help you with. I think it’s only possible to “like” other pages while you’re logged in as your page. You could always ask at MakeUseOf Answers to see if anyone else can help you:

http://www.makeuseof.com/answers/

Michelle

Thanks for the useful tips. I do find facebook to be extremely confusing. I’ve set up a facebook page (I don’t have a personal account) and have a nice profile image up etc. The page itself looks great. The problem I’m having is that when I like or comment on someone else’s page it’s like I’m annonymous when I do. There is no profile image and when I log out and then look at that facebook page it excludes my like. It’s as if I never liked the page at all. When I’m logged in it will say you and five others like this and I can see the ‘others’ profile pic and name but mine is not there when I log out and look but the others are. What am I doing wrong? I thought I might have had to add a profile pic to the admin but there is zero links there offering a way to do that. Any clues would be appreciated.:)

Angela Alcorn

It sounds like you could be “liking” while using Facebook as your page. To change who you post as, go to the top right, click on the arrow and choose your personal profile.

Another option is that you might have your personal privacy settings locked down so that hardly anyone can see your posts, which means your posts won’t show up to anyone not logged in as you.

As for your picture, go to your Facebook page and click on where the profile picture should be. It’ll then give you an option to add a picture.

Sylvia

I’m having exactly the same problem as Michelle with my business Facebook page. When I created it, I did not have a personal FB page, but I do now and have added myself personally as an administrator on the business page, yet when I’m on my business page and I go to Like or Comment on someone else’s business page, there is no profile picture for my business and it just says “you” and ??? other like this and then my comment doesn’ appear. It’s exactly as Michelle and there is no way that FB lets you change the profile picture from the shadow head shot to my business profile pic under the administrators section.

Angela Alcorn

Maybe you need to try what I mentioned in the article:

Go to your page and click “Edit Page“, then click on “Your Settings“. You’ll find that there’s a checkbox there which ensures that you will always post as your page whenever you’re posting on your page. Uncheck that, save the changes and you will be able to choose for yourself. You’ll now be easily able to see who you are posting as by checking the photo to the left of the comments box.

Good luck!

Daniel

Thanks for the interesting post.

It would be great if somehow one could create two separate profile/profile pictures (but through the same account). I want to have a unique one when posting on my professional page (page logo and my face) but I don’t want it to link to my personal page. I would use this profile to like or interact professionally with other pages or people relevant to my professional page. They would see my page and may “re-like” it.
Is there any way that a page administrator could engage with other pages or groups? I don’t want to only publish information, I want to use my page/professional profile to interact with others.
Any ideas?

Angela Alcorn

You could do similar to what I do:
– I have a personal Facebook account which I keep strictly to friends and acquaintances. It manages all my pages.
– I have a Facebook page which is solely for my professional identity. I share professional updates and article links there.
– I have other Facebook pages I manage for various things.

With this set-up, I can “like” my other pages with my professional page and comment on them as that identity if I like. Then when people click through they go to my professional identity instead of my personal one.

Does that sound like it would work for you?

Daniel

Thanks for the very interesting post.

It would be great if somehow one could create two separate profile/profile pictures (but through the same account). I want to have a unique one when posting on my professional page (page logo and my face) but I don’t want it to link to my personal page. I would use this profile to like or interact professionally with other pages or people relevant to my professional page. They would see my page and may “re-like” it.
Is there any way that a page administrator could engage with other pages or groups? I don’t want to only publish information, I want to use my page/professional profile to interact with others.
Any ideas?

Ridin

I have a question.

I have this website (www.strydomwear.com). This website is clothing site. each product as like button. so that when the user clicks on the like button, it is shared to their friends. but what I have noticed is that, it automatically creates pages of each product. is that suppose to be like that?

Currently there is a Fan page for this website. the like button the index page , I want to link to the fan page. how do i do that? is it as simple as changing the URL in the meta to the “Fan page”?

now second question is, is it possible that when some likes a product, it automatically appears on the fan page?

What would you recommend me to do?

Your suggests would greatly help me. i am so confused with this like buttons and facebook fan pages. I just cant find good source on interest that show how to use them properly.

Thank you in advance.

What is currently wrong with the site is that, when use

Tina

Ridin,

I’m afraid I don’t know the answer either, but if you haven’t done so yet, I recommend asking this question over at MakeUseOf Anwers and someone else may be able to help. Good luck!

Ridin

Thank you. I have finally figured how to get it to work. Alot of my confusion is cleared after some R&D’ing.

Angela Alcorn

Okay, with the first part it’s absolutely normal for likes to work this way. Consider that each of your products is like a different blog post for a site like MUO. When you like that individual product it’s shared to their friends as just that product.

The index page linking to the fan page when liked is also something most people want to do. Just add the fan page URL when you create the like box or button:
https://developers.facebook.com/docs/reference/plugins/like/
https://developers.facebook.com/docs/reference/plugins/like-box/

And finally, I don’t think it’s possible to get product likes to appear on the fan page in that way. Instead, you could potentially promote a product using a link on the fan page and then people who are already your fans could like that.

Good luck!

Ridin

Thank you.

I finally managed work with FB likes, did alot of researching and testing. I have managed to properly setup two more website with proper Like buttons. :)

Mona

I have a fan site on facebook and I would like to set my pictures to private. I can’t do that! All my pictures are public. Is there any possibility to change that? The button won’t let me :(

Angela Alcorn

The pictures on the Facebook page are public because the page itself is public and Facebook can’t forsee anyone wanting to make photos on public pages private. You have to admit it would get confusing if only some of the page’s viewers could see the photos.

If you want to set privacy on photos you’ll need to add them under your personal account, not the page. Sorry!

Dee Dee

I have created an elementary school’s PTO page—-is there ANY way to prevent all comments on my posts?? I just wanted an informational page, I don’t want to have to moderate all the comments :(

Angela Alcorn

Go to Edit Page > Manage Permissions and un-check the box that says “Everybody can post to …’s timeline”, plus the one below it for photos and the one for a box for posts by others. Then change the post visibility of posts by others to hidden.

Then you should be sorted. :)

Dan Rollins

Great info. I have never been able to get my tweets to post to my fan page though. I have the settings for it to go to my personal wall AND my fan page. It has always posted tweets to my personal page but never to my Fan page. I just changed my settings to “Everyone” and still no go. Any ideas? Did Facebook break something with an update? Thanks!
Dan

Andee

I have the “Million Dollar” question! I am the administrator of my work place (non profit organizations) Facebook page. I created the page (which of course is linked to my personal page of course) and am in charge of all the content. I am always uploading picture albums which of course people love. My problem is sooooooo many people come here to view the pictures without clicking “LIKE” …….so our number of likes is low compared to the number of people who visit (go explain that to your non Facebook user boss)…. I cannot find any way to “lock” the pictures to only the people who LIKE us……any suggestions? I hope someone can help me, and today will be my lucky day! Thank you in advance.

Tina

Andee,

This is a question you should ask on MakeUseOf Answers. If there is a way to do what you want, someone will be able to tell you over there.

Angela Alcorn

I’m sorry, I don’t think that’s possible. You can make it so that photos can only be tagged by people who like the page, but you can’t limit who likes it. I have an idea for you though…

Maybe you could take photos of your crowd at events and ask your fans to tag people they know (and on the picture stick a reminder that if you can’t tag the photo all you need to do is like the page). Once that goes viral more people will want to tag even more people and will have to like the page in order to do so. Do that once per batch of photos and you should accumulate more likes. :)

Here’s some more ideas which might help you promote the page:
http://www.makeuseof.com/tag/facebook-group-popular-weekly-facebook-tips/

Good luck!

Penny Zeller

This is a great article. I do have one question…this past week, I have run into a problem with posting on my fan page from my personal profile. Each time I post or share a photo from my personal profile onto my fan page, it doesn’t show up on my page wall, rather it shows up as “posts from others.” This has been extremely frustrating as I can only post from my page for it to show up on my page wall.

I went to the settings and noticed I am listed as the “manager.” There is no way to change it. I have no other options.

I was wondering if you have ever heard of this problem. Do you think it’s a Facebook glitch?

Thank you for any help you can provide!

Angela Alcorn

You should also be able to post as your page, which would be the preferred thing to do. Go to the top-right of Facebook and click on the drop-down arrow, then pick “Use Facebook as… [YourPageName]” before you post on your page. OR when you go to your page and are about to post as yourself, you should see a warning at the top of the page telling you you’re about to post as your personal account instead of the page. Just click that and your page posts should work fine.

Also, “Manager” is the most senior admin role. They’ve listed you as that by default to distinguish you from other admins you may add to your page and give fewer privileges to. It’s normal and the best role for you – don’t worry!

Connie R.

OK, this is great info!
? I have a FB Page for my business. In the last few weeks, when I post on other FB business Page walls my profile pic isn’t showing up…. and its frustrating. What do you suggest I look for?
Thanks a ton!
Connie

GMB

Here’s a glitch that I can’t solve: I’m an admin for several fan pages, and Facebook seems to arbitrarily choose which of my page-hosted events I can tag within a status and which ones I can’t…. and it isn’t even consistent from day to day. It has nothing to do with privacy settings — they are MY hosted events, and they all have the same settings. Nor does it have anything to do with when the event was created; they were all created weeks ago on the same day. But nevertheless, when typing the @ symbol, only three or four results will come up as I type, and none of them are the event I’m looking for. Frustrating as hell.

mollie wallheasd

Angela
I have just created a facebook page for the gallery I work for. Already lots of friends have liked and commented and all seemed good. I have a personal fb. When I or others search on google search for the facebook gallery page it takes them onto my fb newsfeed. I thought I had followed all the instructions but something is so wrong and I cannot stop my head from hurting. Please tell me you can help.