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Netflix is the best video streaming service around, but it’s not without its faults. Some might even say it’s not worth subscribing to 7 Reasons You Should Avoid Subscribing to Netflix 7 Reasons You Should Avoid Subscribing to Netflix Just as there are pitfalls to cutting the cord, there are downsides to Netflix you might consider to be deal-breakers. So before you sign up to Netflix, take a moment to consider these imperfections. Read More , because of its many limitations and annoyances. But actually, there is usually a way to fix the small, niggling issues.

Most people have the same complaints about Netflix, which means there are solutions available. Not all of these solutions are perfect, but they are good enough that after applying them, the pros of Netflix outweigh the cons.

So, without further ado, here are 10 common problems people have with Netflix, and their solutions…

How Do I Clear My “Continue Watching” List?

If you watch a movie and stop it before the credits, it’ll show up in your “Continue Watching” list. To get rid of that, go to Here, you will see a list of all the movies you have watched, listed from most recent to oldest. Click the X next to any title to remove it.


For TV shows, clicking the X next to an episode will remove that episode alone. You will also see a prompt that says, Remove Series? If you want to take out every episode of that series from your Recently Watched list or from your Continue Watching list, choose that option.

How Do I Get Better Netflix Recommendations?

According to Netflix, there’s only one way you can exert any control over your recommendations. After you have watched any movie or TV show, give it a rating. To see a full list of titles you have rated, go to Netflix is using these personalized ratings to understand your tastes, so you might want to refine that list.


These ratings are just one part of the puzzle though. How Netflix knows exactly what you want to watch How Netflix Knows Exactly What You Want to Watch How Netflix Knows Exactly What You Want to Watch Netflix's rise to being the world's primary streaming service was no fluke. It was based on a recipe of data and emotion that means the company always knows what you want to watch. Read More is a little more complicated. In a nutshell, your ratings, the movies you’ve seen, the ratings of other members with similar taste to yours, and the catalog of titles, are all computed by an algorithm to figure out what appears in Netflix’s Recommended for You section.

How Do I Reset My Netflix Account Back to Default?

If you want to get rid of everything you have watched so far and reset your Netflix back to its default settings, you need to delete your profile. Go to, click the profile you want to reset, and click Delete Profile to confirm it.


This will get rid of your Netflix profile’s entire history, including the My List saves, your Recently Watched list, and your Ratings. You can then create a new profile and start from scratch. Read our unofficial guide to Netflix The Ultimate Netflix Guide: Everything You Wanted To Know About Netflix But Were Afraid To Ask The Ultimate Netflix Guide: Everything You Wanted To Know About Netflix But Were Afraid To Ask Find out all the best tips and tricks to use Netflix anywhere, any time. This guide is everything you ever needed to know about using Netflix. Read More for the finer details on starting from scratch.

How Can I Watch Netflix In 1080p HD On Chrome or Firefox?

Unfortunately, you can’t. Currently, Netflix only supports 1080p Full HD videos on three browsers: Microsoft Edge and Internet Explorer on Windows, and Safari on Mac. So if you want to watch Full HD movies on your computer, make sure you are using one of these three browsers.

Google Chrome, Mozilla Firefox, Opera, and any other browser you care to mention will only play 720p HD videos, not 1080p HD videos. Netflix hasn’t explained the reason behind this move.


Granted, Microsoft Edge isn’t that bad compared to Chrome A Microsoft Edge Review From A Die-Hard Chrome User A Microsoft Edge Review From A Die-Hard Chrome User Make no mistake, I am a die-hard Chrome user. But my curiosity got the better of me, so I took the plunge and tried Microsoft Edge. Read More , but it’s still annoying that you can’t just get your favorite browser to do this. Anyway, before you make the switch, check a few things:

  1. Make sure your screen is Full HD 1080p. Just check your native resolution. If it’s 1920×1080 or 1680×1050, then you will notice a difference by going Full HD. If your monitor’s resolution is 1366×768 or lower, then don’t bother switching browsers, stick with 720p and these great Chrome extensions for Netflix 5 Ways To Enhance Your Netflix Account In Chrome 5 Ways To Enhance Your Netflix Account In Chrome The Netflix interface could use a little improvement, so I've found some Chrome extensions to make my Netflix account look prettier. And no, it doesn't involve a bit of lipstick and some rouge. Read More .
  2. Go to and set it to High, so that it defaults to starting the highest possible resolution on your screen.

How Can I Find What’s Leaving Netflix Each Month?

There are two ways to find out which movies and TV shows are leaving Netflix in the next 30 days. If you have added a title to the My List section, a small update in the Netflix app will tell you that the title is expiring in the next 30 days. You can also check the Details section of any video to find when it expires.


The best way, though, is through a third-party site. There are plenty of websites that track what’s coming and going on Netflix. Go to the What’s Expiring On Netflix blog to find a full list of titles that will be taken out of the service in the current month, and the date that it will leave. Each title is linked its Netflix page, in case you want to watch it immediately.

How Can I Share Netflix Recommendations With Friends?

There are two tools to share any Netflix title you recommend. First, through the Netflix app’s Share Menu, and second, through the new Flixtape app.


On an iOS or Android device, browse to the movie or show you like. You will see the Share icon, like the one circled in the image above. Tap it to get a list of all the apps on your phone that you can use to share that title.

Otherwise, go to Flixtape and click Make My Own to create your own playlist of Netflix favorites How to Share Your Netflix Favorites Using FlixTape How to Share Your Netflix Favorites Using FlixTape Netflix recently launched FlixTape – a new standalone site which focuses on the virtually untapped market for movie and television mixtapes. FlixTape lets you share your favorite finds, so let's get started... Read More . Add the movies and shows you want, and share it. It hooks into your region’s catalog, so make sure you are sharing it with someone in the same region, otherwise some of the things you add might not show up for them.

Why Does My Netflix Keep Buffering?

There could be a whole range of reasons why your Netflix might be working slower than usual. Most likely, your Internet service provider (ISP) is throttling Netflix Is Your Carrier Slowing Down Your Unlimited Data Connection? How To Avoid Data Throttling Is Your Carrier Slowing Down Your Unlimited Data Connection? How To Avoid Data Throttling If you are on an unlimited plan that's throttled once you exceed certain limits or you have a data cap, as most people do, this article offers advice on how to ease the pain. Read More . To check that, use Netflix’s FAST app to test your internet speed.


FAST is available as a website (, as well as an app on iOS and Android. It will tell you what speeds you can download Netflix videos at, and this may differ from the advertised speed of your internet connection. Even if says a different speed, you can find out your Netflix speed through FAST. Remember, net neutrality demands equal speeds for all sites These Public Figures Have No Clue How Net Neutrality Works These Public Figures Have No Clue How Net Neutrality Works Donald Trump, Jeb Bush and other public figures don't seem to understand what net neutrality actually is. Read More , so it might be time to have a conversation with your ISP if FAST shows lower speeds than you were expecting.

Download: FAST for Android (Free) or for iOS (Free)

How Do I Reduce the Amount of Mobile Data Netflix Is Using?

If you’re using Netflix on a smartphone or tablet, you can adjust the settings so that it only works on Wi-Fi, or uses less data, by reducing quality. In the Netflix app, go to Menu > App Settings > Cellular Data Usage > Off to use only Wi-Fi.


If you want to keep it running without Wi-Fi, you can alternately choose Low, Medium, or High to set what quality the videos will stream at.

This only affects your Netflix mobile app, but not your main account’s settings.

How Do I Skip the Titles While Watching Netflix?

There is no automated way to skip the intro title sequence of a TV show. But you can still make it easier. Count the length once, and use the smart fast-forward buttons on phones or keyboard shortcuts on computers.

On mobile apps, you can skip ahead by 30 seconds. For example, a quick count shows that the House of Cards intro is roughly 1 minute 35 seconds. So three taps and you’ll be saved from repeating those when you are binge-watching television on Netflix The Pros and Cons of Binge-Watching Television The Pros and Cons of Binge-Watching Television Binge-watching is a recent phenomenon that pretty much everybody has done thanks to Netflix, Hulu, and Amazon Prime. But for all of its various pros, it does also have some cons. Read More .


On Windows or Mac, you’ll need to use keyboard shortcuts. Press Shift+Right to skip forward 10 seconds. Keeping Shift held down, you can press Right repeatedly until you hit the point you want. If you skip too much, press Shift+Left to rewind 10 seconds.

What Should I Do If I Think My Netflix Account Has Been Hacked?

If you suspect someone is using your Netflix without your knowledge, it’s best to take the safe option and find out for sure. Go to and sign out of all devices that your Netflix account is logged into.


Then, sign into Netflix again and change your password. Use these tips to make a secure, unbreakable password 6 Tips For Creating An Unbreakable Password That You Can Remember 6 Tips For Creating An Unbreakable Password That You Can Remember If your passwords are not unique and unbreakable, you might as well open the front door and invite the robbers in for lunch. Read More .

In case you’re still seeing suspicious activity on your account, you should contact Netflix to resolve the issue.

Have You Got Any Other Netflix Problems You Need Fixing?

As fantastic as Netflix is, users do experience problems with it, and this list only covers some of them. For instance, I wish there was some way to tell Netflix to alert me when a movie I’ve wanted to watch has been added to its catalog. And when using Chromecast, listening to it on Bluetooth headphones is one of the Netflix hacks you’ll wish were real 10 Netflix Hacks You'll Wish Were Real 10 Netflix Hacks You'll Wish Were Real Once in a while, Netflix gives its developers a break to work on passion projects. It's called the Netflix Hack Day, and it leads to some pretty cool innovations! Here are our favorites. Read More .

What other things about Netflix annoy you? Have you discovered a solution to a problem you’d like to share with other readers? Please let us know your thoughts in the comment below!

Image Credits: JrCasas/Shutterstock

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  1. Colleen brillhart
    June 25, 2017 at 11:37 pm

    Can you guys please put all the international movies together ? Or is there a way we can do that . There are a lot more of these now and that's all great but there is no indication by the title or in the summary of what the movie is about. I have to start watching it or look at the actors names

  2. Richard
    June 20, 2017 at 10:14 pm

    I don't like having to start watching a movie to find out what the audio language is. Is there a better way?

    • Squalle
      June 22, 2017 at 10:24 am

      This is a big annoyance for me as well. Nothing like reading about a movie, thinking "wow, that sounds awesome" and then getting five minutes into it before finding out it's in Bulgarian... or Swahili.

      • Colleen brillhart
        June 25, 2017 at 11:37 pm

        Me too! Same issue !

  3. Kim
    June 5, 2017 at 6:46 pm

    When I turn my Netflix on it automatically reverts to a cartoon. It doesn't open with the page where I can choose my or my sons account and I cannot choose what to watch. How can I fix this?

  4. Chris Meadows
    May 27, 2017 at 12:42 am

    Here's one. "How can I watch a Netflix movie with distant friends?"

    The answer is third-party site -- -- which virtualizes a web browser and adds webcam, voice, and text chat to it. You can watch your favorite movies together AND see the reactions on your friends' faces, as long as they have webcams. Works with other services, too, like YouTube, DailyMotion, movies you've ripped and uploaded to your Google Drive space, etc., or indeed nearly anything that can be displayed as a web site. (Though sometimes these services block as a proxy site.)

    Limited to 720P, but then, it's not taking up the entire screen in any event.

  5. Denise
    April 3, 2017 at 3:47 pm

    When a Netflix episode has ended and the next episode begins the screen is frozen on the credits from the first episode yet the sound is airing the next episode. The only solution I have found is to turn everything off and start a different Netflix show. This is super annoying and making me wonder if it is worth the monthly fee.

  6. Alan Duquette
    March 26, 2017 at 6:09 am

    1. There is no way to add titles while in the dvd queue to the "my list" titles once they become available. Also sometimes I get dvd's of the titles because they become available when I was not looking.
    2. Devices take a long time to update available titles in "my list" in after those titles are added to "my list" online.

  7. Billie
    March 5, 2017 at 4:23 pm

    I have tried everything possible to remedy a problem when trying to do a search or browse movies on Netflix. Whenever I press the button to enter a letter in the search it skips 2 spaces so I can't get to the appropriate letter. The same happens when I try to choose a movie. It skips over movies by 2 spaces and skips rows by 2. Any thoughts? TYIA

  8. hate neflix bugs
    March 1, 2017 at 2:09 am

    worthless article

  9. Carlos
    February 22, 2017 at 11:23 pm

    Every time I enter Netflix In my smart tv I am prompted to log in by writing my email and password. I want to avoid this boring procedure. Hoy can I do it ??

  10. Chris
    January 30, 2017 at 4:58 am

    When I select a movie, it has a write up i want to read displayed, and a menu including "play". Why do they have a play button if it is already playing in the background, and how can i stop it without closing the window. I want to read about it and decide to add it or watch it, but instead everything disappears as the movie continues to play.

  11. Mike
    January 14, 2017 at 11:33 pm

    I watch on a bush smart tv, from time to time the picture zooms in to maybe half or quarter of the original screen size, each time it does this a very fine fuzzy line appears at the top of my screen, I try changing the screen size on my tv but nothing happens, I just have to wait for the problem to fix it self.

  12. diego
    January 13, 2017 at 12:32 am

    I have an RCA smart tv and when I see the menu I have no option to scroll down to see the last categories available. How can I access them?

  13. Mikey
    January 5, 2017 at 9:57 pm

    I've noticed that some shows on my Xbox won't show up on my iPhone and vice versa. Why is that

  14. Chris
    December 13, 2016 at 3:25 am

    When watching Netflix on iPad the time shows at the top while something is playing. Is there a way to make this stop?

  15. Bill
    August 27, 2016 at 3:40 am

    Are you still watching? GRRRRR!

  16. Maggie Smith
    August 26, 2016 at 10:35 pm

    Two things, closed captioning is wonky. It will be there at the beginning of the show, but gets lost as the show proceeds. I don't like having to pause what I am watching, go to subtitles so that closed captioning will start again.
    Secondly, I really wish I didn't have to assure Netflix that I really want to continue binging every 3 episodes.

    • Kelsey Tidwell
      November 20, 2016 at 4:23 pm

      I betcha the captioning issue is related to the fact that Netflix streams shows in segments instead of in one long video. Something must be disabling it at the point where two segments meet.

  17. Pierre
    August 26, 2016 at 12:33 am

    Subtitles do not work on xbox one. Extremely annoying. There seems to be no answer.

    • likefun butnot
      August 26, 2016 at 1:30 am


      Use a different client. It's Netflix. It runs on everything.

      • Pierre
        August 26, 2016 at 1:52 am

        I suppose I could run in it in the xbox browser, but the xbox client should work. I pay for the pleasure, I expect subtitles to work.

  18. Anonymous
    August 25, 2016 at 2:05 pm

    I stopped using Netflix beause of region based restrictions (I live in Argentina), over here the few availble shows are 2-4 seasons behind. Im not paying to watch what I already have available to me on my local channels.

  19. likefun butnot
    August 25, 2016 at 1:59 pm

    It's much easier to scroll through Netflix and add titles to your watch later and DVD queues on a PC-based web browser than the crummy remote driven interfaces on many set top boxes, game consoles and smart TVs. If you're spending 40 minutes looking for something to watch, keep in mind that you can gather some options before evening TV time.