The Galaxy Note 7 is done. Game Over. Samsung has admitted as much, telling owners to power down and stop using their devices. So if you own a Galaxy Note 7, you need to heed this advice, and “take advantage of the remedies available”.
To recap the story so far… Samsung released the Galaxy Note 7 on August 19. At the beginning of September, after dozens of batteries overheated, Samsung recalled the first batch of devices. Over the last few days, a handful of the second batch of devices has overheated, leading to the current situation.
The Samsung Galaxy Note 7 – The only phone to be recalled twice in history.
— Joshua Sherman (@Josh_Sherm) October 10, 2016
In a statement issued last night, Samsung says it’s “working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7”. The company insists “consumers’ safety remains our top priority”. Therefore, “Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place”.
Samsung did everything but issue an official recall, instead advising “consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device” to “power down and stop using the device and take advantage of the remedies available”.
Our advice is to swap your Galaxy Note 7 for a less dangerous alternative. However, if you’d rather take the money and run, you can also seek a refund from your carrier. But then you’ll be stuck without a smartphone, which is far from ideal.
Smartphones Should Not Explode, Period
It should be noted that the chances of the Galaxy Note 7 in your pocket exploding are minuscule. Especially if you have one of the newer handsets issued during the exchange program. We know because a commenter on this article actually did the math to work out the odds.
However, smartphones should not overheat, period. So while there are countless things statistically more likely than your Galaxy Note 7 exploding, it’s unacceptable that there’s even a small chance of it happening. So, Samsung is doing the right thing here.
The good news is that Samsung phones are like buses, so there’ll be another one arriving anytime soon. And the chances are Samsung’s next phone will be the Galaxy S8, which is set to debut early next year. However, it’s doubtful whether there will ever be a Galaxy Note 8. Surely. Right?
Do you own a Galaxy Note 7? Are you following Samsung’s advice and seeking an exchange or refund? Do you think this whole thing has been blown out of proportion? Please let us know in the comments below!