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Have you ever noticed how people’s behavior suddenly changes, when free samples are being given out? You may have observed it at Costco. People who have never walked through the fish aisle in their life become preoccupied with getting a small polystyrene cup of whitebait or crayfish. Those who habitually avoid the produce aisle are prepared to reenact a scene from Grand Theft Auto over a taster of Soybeans. People like free stuff.

Except, it seems, when it comes to operating systems. Linux has been around since 1995-ish, and it only just passed two percent market share. Meanwhile, millions insist they would never upgrade (nay, pollute) their machines with a complimentary install of Windows 10.

To them, the idea of upgrading from Windows 7 is a bit like swallowing poison, or bathing in the Hudson River – completely unthinkable. I found some of these Windows 10 holdouts, and asked to speak to them. I wanted to know what made them tick, and why they were refusing to upgrade to Windows 10.

“I Am Not a Product”

For the longest time, Microsoft has earned its billions by selling software. It’s a pretty straightforward business model. If someone was on Windows XP and they wanted to get Windows 7, they would have to buy a license key and an install medium. Then, voilà. They’ve upgraded.

It’s interesting, but that kind of transaction begets trust. People know where all parties stand. They know that they’re exchanging money for a product. Windows 10 threw away that social contract, and replaced it with one that was foreign, and unlike anything Microsoft had done in the previous 25 years.

Windows10Free

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Instead of actually buying it, people could upgrade for free. It was monetized with a combination of advertising, analytics, and subscription services Windows 10 Upgrade - Free Doesn't Mean It Won't Cost Anything Windows 10 Upgrade - Free Doesn't Mean It Won't Cost Anything There's a catch to the free Windows 10 upgrade. Microsoft understands its audience all too well; they are more likely to pay for the freedom of control, rather than for extra features. Read More . This alone made many people reticent to upgrade. David Jason – a senior software developer and freelance project management consultant from New England – strongly echoed this sentiment.

I deal with a lot of sensitive information. With Windows 10, I just don’t know if I can guarantee its security. I don’t know if Microsoft are going to screw me over.

During our interview, Jason described Windows 10 in a variety of unfavorable terms. He said it was a “keylogger“, a “botnet“, and an “abomination“. Some of the language he used was even biblical. He said it was “Lucifer incarnate“. I’m not sure if he was joking.

A Fundamental Lack of Trust

Such extreme language illustrates the dearth of trust 5 Unintended Consequences of Windows 10 Upgradegate 5 Unintended Consequences of Windows 10 Upgradegate Microsoft is ruining everything with Windows 10. The upgrade disaster has unintended consequences for Microsoft and its customers. We talk about how Microsoft's tactics violate user trust and decreases security, among other issues. Read More many people have for Windows 10. Microsoft’s relationship pivot with its customers, coupled with a deluge of bad press, hasn’t helped. But privacy isn’t the only reason why many are reluctant to upgrade.

Sara is 22. She only recently finished her teacher training at a university on the outskirts of Liverpool, England. Sara claims that Windows 10 almost stole her degree.

I went to bed with Windows 7. When I woke up, Windows 10 had installed itself, and nothing worked.

The approach Microsoft has taken to recruiting new installs to Windows 10 has been controversial to say the least Microsoft Strikes Again - How to NOT Upgrade to Windows 10 Microsoft Strikes Again - How to NOT Upgrade to Windows 10 Windows 10 is now a recommended update on Windows 7 and 8.1 computers. If you're not yet ready to upgrade, it's time to double-check your Windows Update settings. We show you how. Read More . Some have accused the company of employing subterfuge and deception to get people to upgrade.

In the case of Sara, it seems likely she clicked a pop-up without realizing. This started the install process. As more pop-ups emerged (an unavoidable component of the Windows 10 install experience), she pressed the affirmative.

Alert messages and notifications are an inevitable part of 21st century Internet life, and many of us have developed a muscle-memory to dismiss them without actually reading them. Unfortunately, this commenced the irreversible Windows 10 installation process.

Windows-Upgrade

When she woke up, she noticed her computer had changed. Not just in appearance. It was slower. Things didn’t work, and she was constantly being bombarded with error messages. Her screen was, as she said, “smaller yet bigger“. Her graphics drivers had stopped working.

Stability problems started to creep in. She’d be working, and suddenly the Windows 10 “frowny face of death” would make an appearance.

BlueScreen

Unable to afford a new laptop and lacking the technical know-how to roll back her install How to Downgrade from Windows 10 to Windows 7 or 8.1 How to Downgrade from Windows 10 to Windows 7 or 8.1 Windows 10 is here and maybe it's not what you expected. If you already upgraded, you can perform a rollback. And if you haven't yet, create a system backup first. We show you how. Read More , she had to copy her files onto a USB flash drive, and work on her coursework during the limited opening hours of the university library.

My friends are really hesitant to upgrade” she said. Some of her more technically minded friends are waiting until the last minute, hoping that the initial kinks might be worked out. Others aren’t willing to risk it. “It’s not worth it”, interjected Sara’s friend Hanna, who was sitting on the corner of her bed.

The Sticks in the Mud

Last year, I interviewed a number of people who were desperately clinging to Windows XP Why Windows XP Won't Be Going Away Anytime Soon Why Windows XP Won't Be Going Away Anytime Soon People cannot let go of Windows XP. In businesses and homes the world over, it will stick around. We spoke with three Windows XP users from different generations and backgrounds to find out why. Read More , despite Microsoft having retired it in 2014. One person I spoke to echoed many of the sentiments of those who were reluctant to upgrade to Windows 7, or beyond.

Mary Tomaszewski is retired, and lives in Northern Illinois. She owns a Compaq Presario she estimates is “at least 10 years old”. It’s ancient, and when she turns it on it sounds like the jet engines on a Boeing 747 are warming up in her living room. Despite it still works fine, so she’s never felt the need to upgrade it. Although many things don’t work (I remember trying to interview her over Appear.in, and failing miserably), it’s more than adequate for her needs.

windowsxp-compaq

Almost ten months since our initial interview, she’s still using Windows XP. I asked her, over instant messenger, if she had heard of Windows 10. She said that she had, but she didn’t know much about it. Her veterinarian daughter had bought a new laptop which came with it, but she didn’t know what made it different.

She didn’t know why she was supposed to upgrade.

She has never seen an advert on TV for Windows 10 – at least not one she recalls. Her friends haven’t brought it up in conversation (although that might have something to do with her friends being retired, and not especially interested in tech). She doesn’t know what Windows 10 offers over her current setup. As a pensioner, she doesn’t want the expense of buying a new computer.

On the other side, her Windows XP machine works just fine. It’s old, but it plays her favorite online Sudoku games. She can use it to download recipes. Why would she upgrade?

A Question of Confidence and Purpose

As I put the finishing pieces to the article, it’s the morning of July 9. In twenty days’ time, Microsoft will cease its free Windows 10 upgrade promotion Act NOW to Keep Your Windows 10 Upgrade Free After July 29 Act NOW to Keep Your Windows 10 Upgrade Free After July 29 Microsoft has confirmed that the free Windows 10 upgrade will expire. After July 29, a Windows 10 license will cost $119. We show you how to become eligible to install Windows 10 for free, even... Read More . After that point, anyone hoping to make the switch from Windows 7 or 8.1 will be forced to pay for an upgrade.

Windows 10 has undoubtedly been a rousing success for Microsoft. It’s a great product, and one I use every day. Literally hundreds of millions of people have been convinced to make the switch. But I worry that Microsoft has failed to communicate the benefits of it to a great many people.

Despite the billions Microsoft has to throw into marketing and communications, it hasn’t been able to address many concerns people have about the business model of Windows 10. The surreptitious way in which it has been foisted upon users has made some even more suspicious. Rather than being seen as a gift, many regard it as a curse.

The damage is done, I fear. For that small group of people, they’ll always see Windows 10 as toxic. What do you think?

Photo Credits: plugging ears with fingers by pathdoc via Shutterstock, Compaq SR1130NX Desktop PC (Kevin Jarett)

  1. Sam
    November 30, 2016 at 7:43 am

    I actually like Windows 10. Granted, I am a little tech savvy and took some steps before the upgrade that made it much smoother (backed everything up, downloaded latest drivers for all the hardware, and researched software compatibility, etc.). I've had some issues but nothing major. However, I can completely understand how people feel about the constant and rather heavy-handed "recommendation" to upgrade to Win 10. Microsoft simply isn't very customer service oriented - an unfortunate and undesirable consequence of virtually having a monopoly in the PC industry for so many years. They really do need to get their shit together in that arena.

  2. John
    November 22, 2016 at 3:49 pm

    Microsoft obviously has a motivation to get as many Windows users on Windows 10 as possible. Otherwise they wouldn't have offered a free upgrade for a year. Now that the free upgrade has ended you don't see upgrade's happening and most likely any rise in Win 10 adoption is from people buying new hardware with Win 10 installed. It begs the question, is Windows 10 worth anything to users? Obviously nobody see's value in purchasing Windows 10 as a upgrade which is a big problem for Microsoft. Because what ends up happening, is the rest running Win 7 or 8 will simply wait until they need new hardware to embrace Win 10. For me I still use Win 7 on my desktop and have no plans to upgrade, my notebook came with Win 10 and it's just OK and nothing I really would brag on. If I could do a do over, I would have bought Win 7 pro installed instead of Win 10. Windows 10 as a service just is not working for me.

  3. Naenoyerbizness
    November 16, 2016 at 11:17 am

    I'd sooner transfer to Apple than to use Windows 10.
    There is one main reason why I cannot stand this new OS Windows have pushed on its customer base, and that is its damn hard to repair.
    Hell to just get into the BIOS you need to boot into Windows, however what happens if you cannot boot into windows? well you're up shit creek with no paddle.
    As far as the Win 7 end of extended support date, as soon as January 2020 comes along I will be promptly switching to either OSX or Linux.

  4. Emily Richardson
    September 27, 2016 at 3:30 pm

    I HATE WINDOWS 10 !!!!! family member took my old Windows 7 computer and gave it away cause It was running slow( windows to make people upgrade?) I know very little about computers but the Windows 7 was wonderful and only slowness was a problem!

    Windows 10 has caused havoc ever since it was loaded on to my new computer! It has deleted files let weird things go on, can't control mouse and a host of other maladies and all since Windows 10 was installed. I don't have the finances to buy another computer or Windows 7 either so I HATE WiNDOWS 10!

  5. Jeremy Watson
    September 14, 2016 at 11:47 am

    I updated from W7 to 10. Went without a hitch. W10 seems to actually run a bit FASTER than 7, much to my surprise. I liked W7, I hated W8, which my job gave me, but I really love W10. Now when I jump back on a W7 machine it seems so clonky. And I like the way it evolves, just gets better. Good for me.

  6. Dale
    September 8, 2016 at 3:27 pm

    I run a business and I was concerned about Windows 10 taking over and then my accounting software would not run, I instructed my tech to make sure the upgrade does not happen as it would disable my ability to open my retail store and upgrading my accounting software is thousands to upgrade and I cannot and don't need that expense. In fact it is only stable on windows xp. No thanks...I am trying to make a living not be impressed by shiny screens and I also do not need to try to figure out how to run a computer again.

  7. john paul roberto ramirez
    August 28, 2016 at 7:02 pm

    what Microsoft is really up to here is the following

    total control of YOUR property ( your computer )

    Full access to EVERYTHING that you do on your machine

    the ability to do whatever they want with all of YOUR INFO and to
    give it to or SELL to WHOMEVER
    it is probably already going too

    most importantly - Microsoft WILL be moving to an annual fee for
    using their software prob 97 to 110 usd a year & if you DONT pay
    they WILL shut down your computer

    that is the reality of their new business model

    millions & millions are RUNNING to Apple and will NEVER look back !!

  8. Alan Harrison
    August 23, 2016 at 4:44 pm

    Hey Gates, If I want Windows 10, I'll let your company know. Now instruct your PC parasites to take the damn alert message to download Windows 10 off of MY PC. You didn't pay for it so you have zero say over how I choose to use it. I can't think of a more effective way to convince more consumers to switch to Apple than the heavy handed approach your corporation is now employing. End of story.

  9. Drew
    August 15, 2016 at 11:56 pm

    I did not upgrade to Windblows 10, I just put ear plugs into my ears for a year and survived the Gates Upgrade Attacks. My Windblows 8.1 wakes my PC up every so often (perhaps once an hour?) and no matter what I tried and got technician involved no one ever repaired the issue for it. Microsoft also has no idea what it is.... of course they do,m they just don't want to tell us.... It seems like Windblows just loves to help themselves in my PC. Therefore this is my LAST windblows PC and the next one I am going to buy perhaps next year will have Windblows XP installed (so I can use my old HPO scanner!!!) and parallelly will install Linux. No more Windblows beyond XP for me excepot the existing 8.1 which will be ararely used since it keeps on waking my PC up, spying something and using my electricity.

    P.S. Windblows 10 is a great product? Really? You must be outta your mind!?

  10. Joanne
    August 5, 2016 at 12:16 am

    Once I found out one could change back if you wanted to, it made me wonder why upgrade at all? What I did was make it so my laptop had to ask me before upgrading anything. And then I just exited out of all the notices.Then I waited. There was no change from the last day to upgrade for free and the first day one must pay. After hearing of th horror stories I'm glad I didn't switch.

  11. Pat
    August 3, 2016 at 4:33 am

    BLOATWARE. No other word for it. Abysmally slow on a 3.2 Ghz machine. Insecure and totally untrustworthy. I run a dual-boot Linux Mint/Windows 7 pro box; I tried the upgrade and couldn't get it rolled back fast enough. Bill Gates is probably considering seppuku over it. Linux runs fast. Windows XP ran well, Windows 7 is workable. (I got started in computers with Fortran and punch cards - I have a modicum of a clue about these things.)

  12. MonStaa
    August 2, 2016 at 11:18 am

    just install windows 10

    • Bob
      August 16, 2016 at 5:39 am

      You must work for Microsoft

  13. Endru Reza
    August 2, 2016 at 8:24 am

    Don't you think that on the earliest released version of windows 10 , it's more like a beta release program ? And this one was not announced by MS itself.

  14. Steady Kambodji
    August 2, 2016 at 12:15 am

    I believe I can speak from both sides. I have a custom build PC and a laptop, and I've upgraded both to Windows 10. The PC worked flawlessly from day one (I upgraded it from 8.1 about a week after the Windows 10 upgrade rollout) even after I upgraded hardwares (swapped GPUs, new motherboard and processor). My files were exactly where I left it and all settings were retained (even the tiles were exactly the same as my 8.1 start screen). Of course I encountered bugs now and then, but nothing system-breaking.

    But, the laptop (Asus transformer book; upgraded from 8.1 about a month after the PC) had its share of problems. Boot times were inconsistent (sometimes it's fast as lightning, sometimes it's horribly slow), bluetooth didn't work, and I got BSOD every other day. Files and settings were still retained, though. But the problems were solved one by one throughout my use until the November update, when they were all gone.

    I suspect Windows 10 expects your device to be always on, so it can download and install updates immediately. The BSOD on my laptop were gone every time I restarted it, and it turned out it needed to install a new driver (I wonder why it doesn't just ask to restart nicely instead of turning to BSOD). I didn't always use my laptop though, only about 3-4 hours a day (and not every day) and not always connected to the Internet. My PC on the other hand, is always on and connected.

  15. Jeffrey Ashby
    August 1, 2016 at 9:46 pm

    Why I refused to upgrade.

    - Had a friend who has Windows 7 (64 bit) on his desktop and Windows 8.1 on his laptop.
    Upgraded it on both around the same time. It totally messed up his computer, wouldn't boot up or work at all. Luckily, he was smart and backed EVERYTHING up just in case before upgrading.

    - Along with the obvious "Windows is Spying" (which i know you can turn most of it off), the FORCED Updates i hate soo much. I want to be given the option to ignore them. I do NOT want microsoft forcing it on me. I mean look what happened when they forced that Nvidia video driver in their update that screwed up many people's computer. I like options, not 'you better do what we tell you'.

    - I have Steam, with many very older games that still work on Windows 7. I am sure there will be compatibility issues with some or many of them on Windows 10.

    These are just some I can think of at the top of my head, without going into full rant mode.

    • gern
      August 24, 2016 at 8:16 pm

      FYI...you *CAN'T* turn most of the spying off.

  16. djunk
    August 1, 2016 at 9:25 pm

    I did the Windows 10 ISO install on a new computer. The drivers supplied through Windows Update broke it more than twice. And there's no way to stop those updates.

    Most of the time, am troubleshooting smartphones, tablets and computers. Getting tools to work on Win10 is a nightmare, specially when drivers doesn't work properly and they can't find usb ports!

    To test a computer component, be it a user's hard disk drive or graphics card, especially some old ones, they work much better in Win7.

    Cars and engine tuning softwares works on WinXP and Win7. On the latest one, no chance.

    Many people talk about the new software, OS and building new computers. There are countries where a single computer would cost twice the salary of that person. Not to mention laptops! Sure the upgrade is free. But for that your system must have a recent hardware. My personal system is a year old, and the graphics card is much older. They work fine on Win7 though and I won't bother changing.

    My most annoying issue with Win10, every week someone comes in with a desktop or laptop, where they got a blue screen of death, and the system cannot recover from it, mostly because of drivers and booting issues.
    Lucky me, getting paid to repair system which were broken by MS.

  17. barz
    August 1, 2016 at 7:21 pm

    The problem is not that is for free. The problem is that you can not change the behavior of people that fast, even if its free. Old people just want to stick to old SO's just because they work.

    Windows 10 by the way, is far for being an excellent product. I just returned back to Linux, and Fedora to be specific, because my Laptop would just burn itself and the drivers were something of the devil, always have to install them again.

    Since many big software companies like Allegortmic, Autodesk or even The foundry are with the GNU I do not have to worry about and go back for having an incomplete dll system

  18. Tim
    August 1, 2016 at 4:35 pm

    My computers were running Windows 8.1 when I bought them. When I heard about the free Windows 10 upgrade, I got excited. I loved using Cortana and hearing that she was running better on 10 got me very excited for the upgrade. I downloaded 10 and went off running with it. It worked great until they began deploying patches. After one such patch was installed, I was unable to launch most of my games (Sims 4, GTA, etc.). I researched the problem and found it fell on a patch issue. I played around with various fixes, but nothing worked.

    I have since been dual booting Ubuntu and Debian. I use WINE to play my games, have installed Steam, and have no issues. As I researched Windows 10, I was amazed by all of the stuff contained in their EULA which made me feel like it was more spyware than an OS release.

    I'd like to thank Windows for turning me into a Linux user...I have been enjoying it as my OS of choice for almost a year now. It works well and the majority of the software is free.

    PS. I still use a Windows phone running 8.1 and I like it better than Android or IOS.

  19. Ani
    July 31, 2016 at 9:32 pm

    I have my computer set up the way I like it on Windows 7. I thought about Windows 10, but one of those wait and see people. Needed to test the Edge browser, so I downloaded a VM copy to try things out. Nearly killed my machine. Went to a friend who was having a problems with their laptop freezing and slowing down. She thought she was running Windows 8.1, turns out she was running Windows 10 unknowingly. Tweaked a few of the privacy settings and turned Cortona off. Viola, her computer was purring once again.

    Based on these experiences and all the negative publicity I've heard, I'm waiting until I get a new machine to deal with this beast.

    • Matthew Hughes
      July 31, 2016 at 9:55 pm

      That's reasonable. Thanks for your comment Ani!

  20. AmieW
    July 31, 2016 at 3:04 pm

    I have Windows 8, and have it working just like I want, so I never upgraded to 8.1, never wanted to. I always clicked out of the popup that came up when I started the computer. One morning, I woke up early because I was unable to sleep, opened my laptop and 8.1 was installing itself. There was no way to stop it. I immediately shut down the computer, took out the battery, and started it back up. It started reversing the install, which had caused damage to my system I could never fix without completely reinstalling Win8. I started looking online about the stealth install and found a program that would stop it from doing that again, and stop stealth installs of Win10. The program found that during the night, MS had downloaded all the Win10 files to my computer, and was upgrading to 8.1 so it could then install Win10. The program removed the Win10 files, but I never have gotten some of the Control Panel items to work properly again, and haven't had time to do a complete refresh of the system. I now shut down my computer at night. My next OS will be Linux, and I will never trust MS again.

    • Matthew Hughes
      July 31, 2016 at 4:07 pm

      Ah, I'm really sorry to hear about that. :( Have you had any positive impressions about Windows 10?

      • amiew
        August 15, 2016 at 3:40 pm

        No. That was my one and only impression because I refuse to use it. I give this computer another year before it dies, then I will be going to Linux. I've already co-installed it and am learning it for that day. I'm sick to death of Microsoft and all their BS and refuse to pay an outrageous price for the "status" of owning an Apple. Nope. I'll buy a good computer, wipe it, and install Linux. Buh-bye MS. This was the last straw for me.

  21. Jay K.
    July 31, 2016 at 4:52 am

    People treat their computers are much like their cars. Some people want relatively current, along with the conveniences that comes with. Others are happy keeping their car until they drive it into the ground.

    Linux users are like weekend car mechanics who don't mind a trip to the auto parts store. And there are the true grognards who build their own CPUs from TTL chips, much like restoring a Mustang with original parts.

    To each his own, but just like it's hard to find parts for certain older brands of cars, it can be challenging to find software that works with older or esoteric OSs.

    • Matthew Hughes
      July 31, 2016 at 4:06 pm

      Nice analogy!

    • Priswell
      August 1, 2016 at 6:14 pm

      I dunno. I've been a Linux-only user for about 8 years now. My last brand new i7/32GB RAM computer was deliberately purchased with Linux preinstalled. While I do tinker with other computers in my "boneyard", my production computer runs without constant tweaking and resuscitation, so I can get things done.

      Granted, I'm not a gamer, and I have been able to find replacement programs (Web development/Graphics/Office Suite) for what I need, but so far, I have had little motivation to get back on the Windows Train.

    • barz
      August 1, 2016 at 7:27 pm

      I had to be a Linux user because Microsoft make to do so. You know, a computer that becomes slow, and starts to crashes a lot, asking for a complete clean up reinstalling OS again . . you know. A Linux user is more like, they look a car that works, and if they can do something else to improve it, they give it a try. We just try to fix it by itself because we do not trust mechanics that commit the same mistakes to have money back for the same mistake that seems too obvious they want just your money, not really help you.

  22. Aubrey Kohn
    July 31, 2016 at 12:31 am

    Win7 is tolerable, but Ubuntu with the Cinnamon desktop just works, and all the software is free. Win10 is truly evil incarnate.

    • Matthew Hughes
      July 31, 2016 at 4:06 pm

      That's a bit extreme, Aubrey!

  23. Mike
    July 29, 2016 at 8:40 pm

    Let me count the ways:
    1. Free is not free and never has been for the most part; I don't want to become a big data profile.
    2. How MS got the hardware vendors to support their product is a deal with the devil that screws the user.
    3. I just installed Linux it took a total of thirty minutes give or take I think it was less, when has that ever happened after the advent of MS DOS.
    4. My Mac is easier to use and windows gets harder, not only to deal with but also on the eyes.
    5. Don't get me started on how hard it is to day things. Linux and Mac are hard when you get off the beaten path, but at least it is logical and they are not playing with one hand behind their back.
    6. If I let a new distribution of Linux marinate for a couple of months it supports all my hardware.
    7. I can get any GUI (graphic user interface) I want with Linux, I don't have to put up with that abortion of a GUI that is windows 10.
    8. Linux or Mac don't try to mug me and install their latest version.
    9. I had to get a special tool to rip out the GWX notification, or do deep surgery in the registry to get rid of it.
    10. I have to watch my updates to windows with an eagle eye to make sure Microsoft doesn't slip in the "windows 10 update"
    11. The only saving grace for me was that I have an OEM cheap machine (one of my less prudent purchases) that is so limited that it bounces any attempt to upgrade automatically. This is a bone of contention for me, why would you foist an un-upgradable machine on a customer you want repeat business with?
    12. This is a nerdy admission, but I like BSD Unix best in concert with my Mac, it is fast, easy to maintain, not even on the virus makers list, and while you have to use the command line to do a lot of "stuff" it seems to balance well between the GUI world and the command line world.
    13. The hardware folks will have to make a commit to two hardware profiles: the scratch and sniff hand device or the sit at your desk computer. Can you imagine doing a spreadsheet on your cell phone, sheesh, not me.
    14. I could go on, but I have other things to do.

    • Matthew Hughes
      July 31, 2016 at 4:08 pm

      Wow! 14 (well, thirteen really) reasonable points. Is there anything you do like about Windows 10? Any redeeming features?

  24. maximiliam steffens
    July 29, 2016 at 6:17 pm

    Long ago I was dissatisfied with the Windows 7 directions that kept only because of battlefield games 3, 4 and 5. Win 8 was horrible and I was also tired of so many viruses and constant threats, hidden in each download page.
    definitely migrated to Linux. It takes a while to forget the Windows amenities dangerous.
    With Linux you have total control of your machine, very different from Win in which a virus becomes a much more powerful than any "administrator" of the win.
    The great and most Linux problem is not Linux but the lobby of software manufacturers and games.
    If you use all the time that you spend in windowns looking for divers and combating viruses and spyware, and devote half of this time to learn how to use bash you become a master, not to mention knowing how to use the terminal it is important for those who work with web.

    Plus, you'll have hundreds of desktop options, and more beautiful than those blue squares.

    • Matthew Hughes
      July 31, 2016 at 4:15 pm

      Oh, don't get me wrong. I like Linux, but I think Windows 10 is pretty good.

      I think the problem is, most people won't be convinced by your defense of Linux. They don't care about " hundreds of desktop options", they just want something that works.

  25. Bryan Wolfe
    July 29, 2016 at 6:10 pm

    People have been burned by past Windows versions. Personally, as a Mac user, I actually find much to love about Windows 10

    • Matthew Hughes
      July 31, 2016 at 4:15 pm

      Same here. I use Linux, Mac, and Elementary OS. All have their pluses and minuses.

  26. Stephen Paul
    July 29, 2016 at 1:42 pm

    Microsoft is like the busy-body in-law who visits every so often to rearrange your house. All your stuff is there... SOMEWHERE. So now you have a bit of a scavenger hunt to look for the features you like to use, the layouts, the tweaks... all the things that make your house, YOUR house. Occasionally, too, you find that the busy-body messing with your house broke something, so now you need to get a new one, or a different one of whatever was messed up. For me, the Win10 upgrade hit like this: Imagine you get home to make dinner for an important guest who will be there in less than an hour! Oops! Your kitchen is now totally revised. I just didn't have the patience to learn about all the "features" in the "extra" time I rarely have. It was quicker and easier to revert back and get my work done... well, not that it's ever done.

    • Matthew Hughes
      July 31, 2016 at 4:19 pm

      Haha. Great analogy. Not sure I agree with it 100%, but it did make me laugh.

    • amiew
      August 15, 2016 at 3:47 pm

      Microsoft reminds me of the ex BF I had who rearranged my kitchen while I was at work, after being told SPECIFICALLY NEVER to move anything in the kitchen. I made him put it all back where he found it. You can't do that with Windows 10, because it screws up your computer so it's never the same again.

  27. Edward
    July 29, 2016 at 5:03 am

    Personally, I won't be caught dead with it. I don't like the way I've become a product on the Internet nowadays - and I sure as hell don't trust what Microsoft would do with my information. I don't want any company knowing all of what I do with my machine - and that's what OS-level insecurity does.

    On top of that, I've been hearing some pretty damning complaints about compatibility - I don't care that it now sort-of runs an insecure-by-design open-source client OS. I care that it doesn't run old DOS/Win9x games natively. I care that I can't load up old software and use it.

    PS - yeah, I don't trust Linux either.

    • Matthew Hughes
      July 31, 2016 at 4:19 pm

      Why don't you trust Linux?

  28. waicool
    July 28, 2016 at 6:29 pm

    how 'bout "if it ain't broke don't fix it" gwx control panel monitor is my favorite program on Windows7.

    • Matthew Hughes
      July 31, 2016 at 4:19 pm

      Haha. I just googled that. ;)

    • amiew
      August 15, 2016 at 3:48 pm

      Yep. I got that after they tried to force-install Win10 on my machine.

  29. G Jones
    July 24, 2016 at 9:28 pm

    My husband has tried to upgrade a few times now and every time he does he has to search for the wifi code to reinstall it and he gets error messages as the reason the update failed. Looking into it he has been told he needs to "delete programs until it works!!!" how stupidly vague this is has finally put him off. He knows all about computers and has fixed mine a few times when I’ve had blue screen/system crash problems-once mine crashed 200 times in one day needed the safe safe mode etc to fix it - discovered a windows update caused the problem. I don’t trust windows updates now - they also seem to change settings I’ve spent ages doing and i can’t afford the time or effort to try to find out how to change a setting i changed ages ago which windows has changed yet again. My husband won’t be bothered with the agro and can’t afford the time, and certainly doesn't see why he should decompose his computer for windows 10 to install properly. We know one person in the many thousands we know who have completed the upgrade. I have a computer programmer friend telling me to use Linux, I trust his say so and will change to that if I don't get the support I need from Microsoft.
    I was waiting til now for any problems to be ironed out because a computer review website like yourself suggested this, saying business packages can put of updates but the ordinary person cannot so is the Guinee pig for seeing what is wrong – so waiting until now it should be good. However with the troubles he and others have had, and my computer being essential to my degree study and work needs, I can't afford problems and am not even installing normal updates at the moment because I don’t trust Microsoft so have decided it’s not worth the problems it could cause and I don’t like the way it forces updates on you, you can't delay them and I wish what they were was clearer so I could choose more effectively which to install.

    • Matthew Hughes
      July 31, 2016 at 4:26 pm

      Oh no! I'm sorry you had such a bad experience.

  30. DeAnna
    July 23, 2016 at 1:25 pm

    I bought a new computer at the beginning of this year that came with Windows 10. Honestly? I hate it. So when the free upgrade popped up on my older laptop, I refused to do it. I'm STILL trying to learn how to run things on W10, and it's extremely annoying. So for me, the choice of refusing it was an informed decision. I have never understood WHY Windows insists on so many changes with each upgrade. This time, with 10, it seems like some things were changed just for the sake of changing something. I mean, moving the "shut down/restart" button? What was the brilliant logic behind THAT? When you upgrade, you are forced to figure out where your stuff is now hidden and how thou access it. In the case of 10, a whole lot of stuff is hidden really well. I dislike it immensely, but I'm stuck with it.

    • efsfsfsd
      July 24, 2016 at 10:07 pm

      You must be pretty OLD. the shutting down the computer in Windows 10 is self explanatory....

    • John
      July 27, 2016 at 6:57 pm

      You mean you go to Start Menu > Power > Shutdown? Just like in literally every other version of Windows?

      • Dash
        July 28, 2016 at 5:58 am

        WOW. Did you ever use windows before Windows 8?

        In Windows 7 or prior, you go to the Start Menu or start button and go to SHUTDOWN.

        Aka

        Start Menu > Shutdown.

        Not that Win 10 is that hard, but it was a direct step in Win 7 and earlier (to at least Windows 95).

    • Matthew Hughes
      July 31, 2016 at 4:27 pm

      It's a learning curve, but you'll get it eventually! If Microsoft didn't refactor how Windows looks, we'd be stuck with something that looks like Windows 1.0, and who wants that?

    • Lucian Cornea
      August 1, 2016 at 8:13 pm

      After a little tinkering with win 10 my physical button on my pc case puts the os into sleep (or it goes off by itself after 20 minutes)...when i press the same button or i move one of my mouses (one is wireless, which i keep in my bed...lol..it's a 10 years old microsoft intelli mouse :))), and the other one is an usb gaming mouse on my desk) the pc powers on at the same state it was before, even replaying youtube videos or the last movie i was watching...and since i installed win 10 and a good antivirus i never had any major problems even after installing dubious hardware (some updates are truly bad indeed, but afther those are resolved...well..by someone who has time and nerve to get to know a peticuliar pc hardware configuration...it's all good). My current setup is a 10 years old (YES!!!) msi ms 7345 mobo with an intel core2duo e6750@2.66Mhz oc@3.2Mhz(stock cooler), 2x2GB adata@800Mhz oc@900 Mhz, 2xsata2 hdds in raid0(completly different hdds) and a gigabyte radeon hd 5570 video card...What a good time i'm having in World of Tanks and still getting to alt-tab and watch Facebook :))) What i want to say is that even win 10 is good for most users, if u want something that is good for you, you should choose an os that met all your needs (but i still recommend to choose an os that some "tech guy" feels that is good for u)...

  31. Joe S
    July 21, 2016 at 7:05 pm

    I have had no issues with Windows 10 so far, but I have also made efforts to close some of the doors Microsoft left open for themselves without making that very clear to the user.

    Also you CAN reverse the Windows 10 install within 30 days of the upgrade.

    Back up anything important just in case all goes wrong.
    Type Settings in the Task bar
    Click on Update and Security
    Click on Recovery
    Click on Rollback to Windows ( whatever version you had before the upgrade)

    Pour yourself the beverage of your choice.

    Wait.

    • Matthew Hughes
      July 31, 2016 at 4:27 pm

      Nice. I'll have a scotch. ;)

  32. Carlos Rauld
    July 21, 2016 at 3:13 pm

    I rejected the instalation but next day it was anyway installed. Real Windows 10 figures need to be infated because of this.

    • Matthew Hughes
      July 31, 2016 at 4:28 pm

      Well, they're still technically installed. ;)

  33. Dee Lamphere
    July 21, 2016 at 4:12 am

    You all need to make sure your computers/laptops are free from spyware/malware/Trojans/worms/viruses, root kits,,, before upgrading to any other operating system!!! W10 will not function properly, Nor will any other operating system,, if you do not protect it from all the bullshit on the internet. I fix and repair comps and laptops. All of the ones that malfunctioned had a bunch of garbage in them before the W10 upgrade. Do not blame W10 for your failure to keep your laptop/computer safe from the bullshit online. Common sense is a total utter virtue!!! :)

    • G Jones
      July 24, 2016 at 9:33 pm

      hi I have McAfee total protection so know my computer is safe, w10 has its own virus protection so I don't know how good it is, I was going to install it but know many people who are computer whizzes (and many who aren't) who have had problems with it I don't think il bother - "if its not broken don't fix it" my computer actually is working fine and I need it to stay that way.

      • efsfsfsd
        July 24, 2016 at 10:09 pm

        There are things Mcafee will not do. So the issue was still with your computer.

        • Dee Lamphere
          July 26, 2016 at 10:29 pm

          How right you are. :)

        • G Jones
          August 1, 2016 at 8:08 am

          Sorry this website doesn't let me edit or delete posts and think I replied to wrong post.

        • G Jones
          July 31, 2016 at 12:14 pm

          I have no issues with my computer or the expensive top version of Mcafee which I bought. Pleased dont insult me.

          If you read my post properly you would know I have not tried to go to Windows 10. I loved xp and 7--- people I know have had and hated vista 8 and now 10, but I haven't had to use any of these systems. Think I'll go mac next time.

      • Dee Lamphere
        July 26, 2016 at 10:28 pm

        I cannot stand McAfee or Norton's I never got good protection from it. I immediately uninstall it from every computer I see it on. One of the best internet security out there is Trend Micro. I have been using it for many, many years and not once have I ever gotten a virus nor anything else in my computers. I swear by it and that is all I will ever use. I recommend it to every person who's computers I fix. That and spybot search and destroy, Malware bytes and CCleaner. They are the best at removing garbage from your computer and not removing things that will cause it to malfunction. I know what I am doing when it comes to computers. McAfee is not good and the problem is still something in your computer due to not using good protection. Have a great day.

      • John
        July 27, 2016 at 7:00 pm

        McAfee is probably the reason you have problems. It's closer to a virus these days than an anti-virus. Check out (free) Avira or Avast.

        Also, the vast majority of Microsoft Updates are to patch vulnerabilities that are found, so not updating makes you more at risk and vulnerable to a virus.

        • G Jones
          August 1, 2016 at 8:29 am

          Hi, i didn't say I have problems, I said the opposite, I DONT have problems. I did a lot of research before choosing Mcafee. I HAVEN'T tried to load w10 and have no desire to after all the people I know who've had problems and thats ignoring the lack of control. Win 7 is a pain compared to xp where I had full control. Seems as Windows update more, they take over more which makes everything more annoying. Yep mac next time.

  34. Angie King
    July 20, 2016 at 8:20 pm

    I, too, must have 'accidentally clicked a pop-up', because one day my laptop (Dell XPS15, only 18 months old) was running on Windows 8.1, and the next morning Windows 10 was installed. It was way slower, especially on startup. It couldn't find my email accounts. It couldn't detect our wi-fi.

    I used it for about a week, and via my smartphone and tablet spent a lot of time on tech forums trying to figure out how to get it to perform the realtively simple tasks listed above, but almost nothing worked. I did get it to connect t the wo-fi, but it refused to recognise or connect with my primary email account. And no matter how many unused and defunct programs I uninstalled, and how many times I ran CCleaner, it was still slow - nearly 2 minutes to startup, when this process had previously only taken about 40-50 seconds, if that.

    I rolled it back to Windows 8.1, and have had no problems since. I'm reluctant to try upgrading again due to all the problems I had the first time.

    • G Jones
      July 31, 2016 at 12:20 pm

      Hello please read my comment again, I did NOT say I have problems, I said the opposite, I DONT have problems. I did a lot of research before choosing Mcafee. I HAVEN'T tried to load w10 and have no desire to after all the people I know who've had problems and thats ignoring the lack of control. Win 7 is a pain compared to xp where I had full control. Seems as Windows update they take over more which makes everything more annoying. Yep mac next time.

      • Angie King
        July 31, 2016 at 4:00 pm

        I think perhaps you've replied to the wrong post?

    • Matthew Hughes
      July 31, 2016 at 4:28 pm

      I know the free upgrade window just closed, but are you tempted to give it another try?

      • Angie King
        July 31, 2016 at 9:02 pm

        To be perfectly honest, I'm not sure I can be bothered. I know all new OSs have teething problems on first install, but given that the problems I had were with some of the most basic functions (it's a personal laptop, so there's nothing particularly taxing happenng program-wise at the busiest of times), and after seeking advice and trying different things for a week or so I made very little headway with rectifying them, I don't think I want the headache of going through it all again. My laptop currently does everything I need it to, at a more than adequate seed, running on Windows 8.1 - while 10 has some snazzy new features, I don't know that they're things I would really need to use. I understand 8.1 will still be supported for a couple of years, so I figure by the time they stop supporting it, it'll be time for a new laptop anyway - and in my experience PCs/laptops seem to do better with an OS that's freshly installed (as in a complete imaging of the machine) rather than one that's been upgraded. My partner has a Microsoft Surface which had Windows 10 installed at time of purchase, and has no issues whatsoever - loves it, in fact. It's just not for me, I think. :)

    • G Jones
      August 1, 2016 at 8:11 am

      Sorry think replied to wrong post because expect reply button to be at bottom of a persons post not the top! And this Website doesn't let me edit or delete my post.

  35. Linda Z
    July 20, 2016 at 4:12 pm

    I think your premise that it was the way Microsoft offered it for free as the main crux of the issue is a false narrative. My first system was in the 80's and fully green screen,so I have gone through a number of Microsoft upgrades. I currently have Windows 7, but truthfully miss Windows Xp. It was easier to have nearly full control of a number of aspects of my computer on Xp. But that is not the point. My point is that consumers are well aware that every other Microsoft upgrade had been glitch. They put out a good one, then a bad one, then a good one, etc. 8.1 was glitch for systems without touch screens at first, but apparently had finished our fine, breaking that pattern. So when they offered free upgrades for 10 several things happened that made many of us not wish to try it. 1) Since 8.1 flashed out quickly to a fairly decent upgrade, would 10 be the new vista? 2) We actually read people's horror stories because knowing Microsoft we were smart enough to wait and see if it was a bad release or not. 3) We either know people who have had nightmares issues with our or have had them ourselves. 4) A good majority of people are used to waiting to upgrade until we have read the reviews and, frankly, the Windows 10 reviews about privacy issues and inability to find important features left us informed enough to not want to use it. So your premise is faulty in its only one minor point in a larger scale of things.

    That said, I tried it. It was worse than vista and just a few days before my "free roll back" was set to expire (because I wanted to give it a fair shake) I attempted to go back to Windows 7. It went so badly that I had to go to the place I bought my computer at and get a copy of Windows 7 to install from the disk drive because my system could not find ANY operating system computer at all! Dispute printing out and following the instructions to the letter, it wiped my computer clean. If you think I am crazy enough to try that upgrade any any of my other systems you're wrong. When my laptop died recently, I went so far add to find and by another Windows 7 computer. I don't trust it, never will.

    • Matthew Hughes
      July 31, 2016 at 4:30 pm

      I disagree. For a lot of people, that IS the issue. They feel as though they were tricked into installing Windows 10.

  36. bigm
    July 20, 2016 at 3:57 pm

    I always wait till later after some updates to see how it goes before making the change. Yes, we were all in the same boat back with XP and Win 7. Win 7 took time for it to catch up with technology and drivers for products on the market. It was the same thing. Many had problems getting their products to find drivers to work with Win 7. It will take some time and nothing is perfect right out of the starting gate. I waited and bought a new laptop with Win 10. I wanted to compare it as I have computers with Win 7 and Win 8.1 on them. Win 8.1 was never designed to be the best on desktops, I even have a touch screen and it just wasn't the same. I see that working great on a tablet, just not on a desktop.

    Win 10 has some flaws but so does every system out there. It will take time to iron them out and make it run smooth. Once I felt confident in the software, I started to upgrade my other computers. All 3 are now running Windows 10. The older one is the one which I still have to update drivers for. It works but some of the 'older' software needs to be updated to function better.

    As for speed, that was a huge concern as my older computer was getting slow. I noticed it slight increase in speed after going to Windows 10 so this makes me happy. When you look at Apple, to upgrade you need to upgrade the computer as they limit the computer to be able to use. With Windows, they have a much lower system requirements so many more people will be able to use it.

    • Matthew Hughes
      July 31, 2016 at 4:30 pm

      Interesting comment. Thanks Bigm!

  37. Nope
    July 20, 2016 at 3:40 pm

    I was very disappointed with Win 10. I had issues with programs and drivers not working correctly. I went back to Win 7.

    • Matthew Hughes
      July 31, 2016 at 4:31 pm

      When did you try it? Would you consider installing it again to see how your system fares?

      • None
        July 31, 2016 at 10:19 pm

        I loaded it around March of this year and tried it for several months. It has serious issues with iTunes and some of my music programs. I don't think I will reload it. I don't particularly care for Windows as is. It might be time to move to Linux. Or possibly even a Mac.

  38. Cheezzy0
    July 20, 2016 at 1:41 pm

    I love when people use anecdotal evidence as the basis for bashing new tech. "I know that hundreds of millions of people have upgraded without incident, but my brother-in-law's sister's husband's boss's nephew installed Windows 10 on his laptop, and it went rogue and took over a third world country. Last I'd heard, it was developing nukes. Obviously, Windows 10 is a bad product..."

    • Matthew Hughes
      July 31, 2016 at 4:31 pm

      I didn't pretend to identify a trend, and I didn't say Windows 10 is a bad product. I just listened to some people, and told their stories.

  39. Jorgen
    July 20, 2016 at 12:38 pm

    My brother in law accidentally installed this so called os windows 10 on his laptop and now he can't do anything with it.. Cannot boot or even un-install so I don't know how anyone would call this a great product..

    • Matthew Hughes
      July 31, 2016 at 4:32 pm

      You actually can roll-back the install within 30 days!

  40. Garbledina
    July 18, 2016 at 2:09 pm

    I installed Windows 10 since it was first offered about a year ago on a six-year-old laptop, and I haven't had any issues. Programs run as they should. I actually like the Start Menu tiles. The overall design doesn't feel so stale, and I'm so thankful for Task View.

    The only issues (if you can call them that) I've had are:
    1) No printer driver for a 10+ year-old, inkjet printer (yes, 10+ years IS a long time in the tech world. Sorry.) No big loss there.
    2) Less interface customization options.
    3) Disjointed administration controls.

    My only real beef thus far is really point 3. If you want to get into granular administration, you have to use the older Windows 7 Control Panel tools. The Windows 10 tools are sometimes over-simplified versions of the others, but I'm hopeful that the Redstone Update to Windows 10 will address many of these issues.

    Overall, I like Windows 10. Whether you adopt now or when your computer finally breaks and are forced to upgrade by necessity, Windows 10 isn't going anywhere for a while. We all might as well get used to it.

    Or install Linux.

    • Matthew Hughes
      July 31, 2016 at 4:36 pm

      I agree. Thanks, Garbledina!

  41. LT
    July 18, 2016 at 12:53 pm

    Please stop sending me emails.

    • Tina Sieber
      July 19, 2016 at 8:51 pm

      Please use the unsubscribe option if you no longer want to receive our newsletter or updates.

      • A41202813GMAIL ..
        July 20, 2016 at 12:00 am

        I Have The Opposite Problem - Some Newsletters Almost Disappeared In The Last Weeks.

        ---

        Please, Tell Your Partner TRADEPUB To Stop Calling Me **ASAD**.

        XPOCALYPSE FOREVER !

  42. notmyopinion
    July 18, 2016 at 11:21 am

    I tried Windows 10 for a bit when my wife's PC downgraded from Windows 7, without asking - maybe a n upgrading soon dialog wasn't dismissed quickly enough when the machine was switched on unattended.

    It was nice enough to use (new hardware - no idea how it would work on an old PC), but the real dealbreaker was no printer drivers. We couldn't print anything. At all. I'm not inclined to replace a perfectly good printer just because MS wants us to use Windows 10.

    Fortunately the upgrade back to Windows 7 worked fine.

    • notmyopinion
      July 18, 2016 at 11:29 am

      no drivers for my particular Canon printer, in case anyone is confused - I realise some of you are lucky enough to have printers that Windows 10 will work with :)

      There is a separate complaint here about how quickly Canon and others abandon support for their products, but I suspect I'm not the only person who would be forced into an unnecessary and wasteful hardware upgrade if I stuck with Win 10.

      By contrast, if hardware manufacturers release the source for their drivers, it gets into the Linux kernel, and is maintained free of charge by the developers. Shame more manufacturers don't do that. The waste of perfectly serviceable hardware (just so manufacturers can sell you something new) is very annoying.

    • Matthew Hughes
      July 31, 2016 at 4:37 pm

      Eish. Sorry to hear about your bad experience.

  43. Peter
    July 18, 2016 at 8:43 am

    On a saturday a few weeks ago I started my PC to do some stuff and it rebooted just after I logged in without any question dialog or whatsoever... After rebooting it started installing Windows 10 and that was it...

    Windows 10 worked poorly on my PC and I hat to install Windows 7 again and start all over. As a consequence of that, my Windows 10 isn't allowed to do any updates, so I don't get Windows upgraded again against my will.

    • Matthew Hughes
      July 31, 2016 at 4:37 pm

      That's a common theme in this thread. I'd advise you against blocking updates (you mentioned Windows 10, but I presume that was a typo and you mean Windows 7, for mere security reasons.

  44. Ndp
    July 18, 2016 at 4:48 am

    Hello Liz. I'm 73 and beautiful new touch screen computer came with Windows 8.1 which was a total nightmare as the controls were in different places. I jumped at the opportunity to upgrade with Windows 10. There were some really wonderful features (I use photo editing a lot and loved it!) but for whatever reason (never resolved!) I had nothing but trouble. Installed it, reinstalled it. Had computer techs scratching their heads and doing "repairs", but every day I switched it on there was a new weird thing happening. Kept getting worse each day. I'd click on something and a different thing would work. On the internet pages would part load or not load the correct version. When typing bulleted points, despite the cursor being a the correct place the words typed would appear back at the beginning of the paragraph, NOT at the bulleted point. (?) The weirdest problem was when the cursor remained stationery and the letters appears at the right hand side of the cursor, only they were in reverse order. Maybe it would have worked in some foreign language but when "a foreign language" appears as "egaugnal ngierof a" it defies belief.
    Still under warranty so returned it for a refund. I was so frustrated I gave up and now facing the challenge of learning how to operate an iMac. Fortunately my very old computer (Vista) still works.
    Also hated the fact that Windows updated my computer with gambling games when I have zero interest in that. I didn't recognize the name and thought it was some needed operating system.
    There were some nice things about Windows 10. Still don't know what caused the daily problems I experienced, but I was spending more time trying to get the computer to work, rather than actually doing any work, so it had to go.
    I suspect that Microsoft, Apple, etc. are so busy trying to be the smartest one in the industry that they can end up "outsmarting" themselves and we are left with their messy results.

    • Matthew Hughes
      July 31, 2016 at 4:38 pm

      Ugh, sorry to hear about that Liz. I'm not sure the gambling games came from Microsoft though!

  45. Kevin
    July 17, 2016 at 6:16 pm

    I'm pissed that I am being pretty much forced to upgrade. Windows XP and Office 2003 were the best and although Windows 7 is not that bad, Office 2007 and above suck a donkey. Microsoft Engineers are idiots in my opinion. #1 reason says it all "Hide extensions for known file types" as the default. This spreads viruses like wild fire but yet Microsoft is oblivious to this fact. I have brought it to their attention for 16 years. But then what do I know, I was only the person that discovered the year 2000 flaw back in 1981.

    • Matthew Hughes
      July 31, 2016 at 4:40 pm

      I'm not sure they were the best. The fact is, Windows 10 and Office 2016 are lightyears more secure than anything that came before it!

  46. Gene
    July 17, 2016 at 6:12 pm

    I personally feel the new moves by Microsoft are designed to destroy our cherished sense of privacy and freedom, from long probosces of anonymous data collectors, are part of a much bigger machine that wants to herd in the human population to be under their control. Its a weird feeling. Like there is forming a world union, not just the likes of the European Union.

    • Matthew Hughes
      July 31, 2016 at 4:41 pm

      I don't agree with that, personally. I'm not that cynical!

  47. Neelansh Mathur
    July 17, 2016 at 2:43 pm

    I Was Desperately waiting for the release of Windows 10 release in India. As soon as it was downloaded and the pop up was shown, I took a screenshot to remember it and started it.
    Once it started, I sat there for two hours staring at the screen while drinking Fanta.
    Then it happened. My laptop with core i7 got slower but I was totally BLOWN by it, it was amazing and since I am a gamer I was excited over the Xbox app for screen recording.
    My favourite feature is multiple workspaces

    • Matthew Hughes
      July 31, 2016 at 4:41 pm

      Glad you had a good experience, Neelansh!

  48. Lou Guay
    July 17, 2016 at 2:36 pm

    Installed Windows 10 twice and would NOT recommend installing Windows 10 on any non-touch computer system you are happy with.
    I first updated my HP Stream 7 Tablet to Windows 10 and found it to be a big improvement over Windows 8.0 and 8.1, and vastly superior to my Android tablet experience. Improvements were big enough to ignore the negatives of 10, because the tablet is a mobile "toy" - I never do serious work or handle sensitive data on it. Mostly used for games, e-books and light internet usage.
    I decided to "upgrade" my Acer M3450 desktop from Windows 7 to Windows 10 before the free offer expired. I do some casual computer support for family and friends, and wanted to get a feel for the desktop Windows 10 without spending any money.
    Conclusions: W10 user experience on a non-touch computer is a step back from Windows W7, W10 feels slower and the user interface is a different and a bit clumsy. Microsoft Edge is simply useless as a browser. Add in the "enhancements" like Edge, Cortana, Skype and XBox (and others) which cannot be removed, the reduction of control over my own computer and the unwanted and uncontrolled data collection and sharing, and even priced free W10 is not an viable long-term option for me on the desktop.
    I will be rolling back to Windows 7, and have started to plan for a world without Microsoft software and products. If W10 is the future, I plan to get off the bus.
    FYI: Over 30 years of Windows experience - 3.1, 95, XP and Windows 7.

    • Matthew Hughes
      July 31, 2016 at 4:46 pm

      Ah, sorry you didn't like it! I feel the balance between traditional keyboard and mouse and touch is better in Windows 10 than Windows 8.1.

  49. Liz Templar
    July 17, 2016 at 10:52 am

    First and last time I comment on an article here. This idiot will keep her opinions to herself in future. And for the record, I was not using my age as any kind of excuse for not being tech savvy. Sorry I bothered to mention it. Maybe I'm going senile. What a vicious world the internet is.

    • Ryan Dube
      July 17, 2016 at 11:09 pm

      Liz - I thought the opinions you posted here were really insightful and useful. Thank you for sharing them. There are often trolls on forums like these, but I think you'll find they are outnumbered (at least here at MUO) by intelligent, polite comments. I hope you'll comment again on our articles in the future - your opinions are really valuable to us.

    • Matthew Hughes
      July 31, 2016 at 4:46 pm

      Liz, jumping in to say I'm sorry you got abuse. I didn't agree with it, and I hope that if you post a comment here in future, you're treated with better respect.

  50. Jeff
    July 17, 2016 at 3:50 am

    Windows 10 did nothing but improve my PC'S performance. No downsides. And if you people don't know to back up your system before upgrading you deserve to lose your files.

    • Matthew Hughes
      July 31, 2016 at 4:39 pm

      That's the other side of the coin, Jeff! Glad it's working for you.

  51. Harry
    July 16, 2016 at 11:28 pm

    The only idiot on this forum is you Binatch.

  52. Binatch
    July 16, 2016 at 7:31 pm

    This whole article, and most of the commenters below, could have been summed up with just one reason. They're idiots.

    • fcd76218
      July 17, 2016 at 3:48 pm

      Of course they're idiots, they have their own opinions. They do not drink the M$ Kool-Aid.

    • Lou Guay
      July 17, 2016 at 8:36 pm

      Binatch: appears you have neither the technical experience, life skills, or vocabulary to make a meaningful contribution to this forum. Please get out of the basement, go outside and play, and leave the adults alone.

      • Ryan Dube
        July 17, 2016 at 10:59 pm

        Lou - it's a good idea just to not feed the troll. Eventually they go away, unless people get all fired up about their empty, pointless, antagonistic comments -- which feeds their ego and keeps them throwing rotten eggs at everyone.

  53. fcd76218
    July 16, 2016 at 7:01 pm

    "If someone was on Windows XP and they wanted to get Windows 7, they would have to buy a license key and an install medium. Then, voilà. They’ve upgraded."
    But, for the most part, they upgraded when they wanted to, not when M$ told them to.

    "Instead of actually buying it, people could upgrade for free."
    TANSTAAFL! There ain't no such thing as a free lunch. M$ can afford to offer the upgrade to Win 10 for free because once you upgrade, they have you by the cojones. You will pay for that upgrade each and every month in perpetuum., Through the subscriptions you and all the other Win 10 users will wind up paying 10 or 20 times what the software is worth.

    "Such extreme language illustrates the dearth of trust many people have for Windows 10."
    Not Win 10, Microsoft. When did users ever trust M$?! People bought M$ products because everybody else did, not because the developed warm-fuzzy feelings of trust for Microsoft.

    "It was monetized with a combination of advertising, analytics, and subscription services."
    I guess you don't mind if your data, and in effect you, are sold to the highest bidder but millions of others do. Paying for subscription services is like making minimum payments on your credit card. Many people would rather pay the one-time, higher price and 'own' the software.

    "In the case of Sara, it seems likely she clicked a pop-up without realizing."
    Ahhh, the old, condescending 'blame the victim' excuse. If it was just a few users who inadvertently upgraded to Win 10, maybe that would fly. But when millions of users experience the same forced, stealth upgrade, then the fault lies with M$.

    "After that point, anyone hoping to make the switch from Windows 7 or 8.1 will be forced to pay for an upgrade."
    At which point Microsoft will find out how popular Win 10 REALLY is. As you say "People like free stuff". Let's see if people will drink the Kool-Aid when they have to pay for it.

    "Literally hundreds of millions of people have been convinced to make the switch"
    Loansharks use similar strong-arm methods to "convince" the borrowers to repay their loans.
    Literally hundreds of millions of people have to use Windows at work. They HAD to upgrade, whether they liked Win 10 or not.

    "But I worry that Microsoft has failed to communicate the benefits of it to a great many people."
    When has Microsoft ever communicated with the users?! M$ dictates, users listen and accept their fate.

    "Rather than being seen as a gift, many regard it as a curse."
    The Trojan Horse was also a gift and look how that turned out.

    "For that small group of people"
    If you can't convince them, disparage their number. Try to marginalize them. If the number of naysayers was as small as you want to portray, M$ would not be using strong-arm tactics and you would not be writing impassioned screeds.

    "What do you think?"
    I think the article is Microsoft funded propaganda. NO product ever made was/is as good as you make Win 10 sound.

    • Matthew Hughes
      July 31, 2016 at 4:47 pm

      "I think the article is Microsoft funded propaganda. NO product ever made was/is as good as you make Win 10 sound."

      You got me.

  54. jason
    July 16, 2016 at 6:36 pm

    I am one of those who will probably never upgrade. I, too, have had problems with driver and software issues with an unwanted automatic upgrade. I went ahead and tried a fresh install of 10. MS has continued down the path of abandoning the standards they introduced that earned them their dominance in the first place. Settings that were previously easily accessible have been buried under several layers of windows or hidden in "advanced settings" portions of wizards.

    Safedisc support has been eliminated, rendering the few games I have purchased and play regularly worthless. I should not have to connect my secure machine to the internet to log into steam in order to play Morrowind. I should not have to re-purchase the game I spent $60 on when it first came out.

    I take exception to getting advertising from my operating system and I hate forced automatic updates with their potential for unforseen instabilities. I update, don't get me wrong. It's important. I do it intentionally though, so I can test the system afterwards and roll back if something goes wrong.

    These are only a few of my problems with 10. I am now a linux convert. I use wine where possible and load windows 7 in vmware or virtual box when using "windows only" software. I liked Microsoft products when Gates was still in control of his company. Since he left, the products MicroShaft has released have slowly spiraled down-hill and are becoming less functional. It may be that for the "average user", windows 10 may be a more friendly product if that user is completely illiterate and incapable of doing a few simple maintainance tasks. It is becoming increasingly true that there really is no such thing as the "average user" however, and there is a reason RHEL has such a huge share over the commercial market. Linux is also the only OS to have a consistent annual increase in their market share of home PC's.

    • Matthew Hughes
      July 31, 2016 at 4:47 pm

      Those are all reasonable points, Jason.

  55. Julian Perry
    July 16, 2016 at 2:33 pm

    For me:
    Telemetry that can't be turned off (or even reviewed).
    Upgrades that can't be disabled or controlled: you have no idea if you turn your machine on in the morning and MS broke it. (MS have an inglorious history with their patches to date)
    Taking stuff away and then charging to put it back (eg: games, media center etc.)
    The downright malicious foistware/malware behaviour displayed to trick users into upgrading make me bristle, and seeds mistrust.
    The move to a "rolling, never finished" business model. I have enough of that with Google.
    The smell that OS purchase will become a thing of the past - moving to "Software As a service" / subscription model, following the Office365 model - with one-sided, unlaterally changeable, unreadable EUL"A"'s.
    The moving away from an OS from being a hardware abstraction layer, and a bunch of API's to make life easier to write programs to being a "Product platform to sell stuff, and to sell the user as an asset to other businesses"
    Frankly, all you get in Win10 over 8.1 is dx12, a slightly less useless start menu, some selectively useful virtualization features, Cortana (which I don't trust), Continuum (between devices nobody uses) & and a near empty, polluted but at least unified Windows Store.

    • Martin Gifford
      July 17, 2016 at 9:42 am

      Great list. The main thing for me is that they are no longer trying to design the best desktop/laptop operating system possible. Instead they are leveraging their access to your computer to violently push other products. Also, they are adopting Google's model of slowly wearing down resistance to privacy concerns in order to gain increased access to your life.

      • Ryan Dube
        July 17, 2016 at 11:02 pm

        Can someone describe to me what "products" you're seeing pushed? I haven't had anything like that shoved in my face and I've been using Win10 for some time now. I simply don't use Cortana because I don't find it very useful to me (yet -- but might once I get rolling with more Smart Home products). The apps that were taken away and need to be purchased aren't really an issue for me because I never used those anyway -- I find other paid products are better anyway. Not sure what all the complaints are all about, really.

  56. ninchaokin
    July 16, 2016 at 2:31 pm

    You cannot turn off the spyware. This has been PROVEN. Your Pc is still, even when all telemetry is turned off, "phoning home". Packets are still going out to a small company owned by Mirosoft.

    Here is just one article of many backing this: http://www.extremetech.com/computing/212160-windows-10-still-phones-home-even-when-ordered-not-to-do-so

    That being said, when live tiles are turned off, they are STILL RUNNING. You just can't see them. This means your CPU/GPU is still committing cycles to running that garbage. Also, when you have windows 10 Microsoft uses your computer essentially as a bot to torrent out other Windows 10 copies. They use YOUR internet connection and YOUR data, and YOUR computer to serve you Ads and try to get you to make purchases out of their embedded App store.

    • Matthew Hughes
      July 31, 2016 at 4:48 pm

      Yeah. I imagine the CPU/GPU impact that tiles has is minimal though.

  57. CreateMoreEverything
    July 16, 2016 at 1:20 pm

    I bought a copy of Win 10 for my desktop (big mistake). I paid $110 for it. And what did I get. Promotions, ads, graphics drivers failing, crashing my computer. I regret my purchase. Wish I got Win 7 instead. I would switch to linux but it doesn't support some games I play. If I pay that much for an OS then I don't expect ads or fails. I'm truly disappointed with Microsoft and have actually dual booted Linux and Win 10.

    • Matthew Hughes
      July 31, 2016 at 4:49 pm

      That's unfortunate. Have you tried it more recently? It might have improved somewhat.

  58. Tim
    July 16, 2016 at 1:16 pm

    I upgraded a 5 year old laptop from Windows 7. Windows 10 was slower until I used powershell to get rid of most of the new apps running in the background. Now it's about the same as it was with Windows 7. Edge sucks, don't need it. Cortana is useless to me except for the fact that it's really just a search tool. You can disable Cortana completely, but you then lose the ability to search. I settled for shutting off the voice aspect of it and keeping the typing search functionality. Windows Defender is working, but how effectively, who knows.

    Also, it installed, but I had a lot of trouble even with a clean install. I was getting blackSOD and it wouldn't boot up properly. It got stuck on disk checking for an eternity. There was no hard drive activity that I could see from the hard drive light. I used the media creation USB drive and did a repair. That brought up a different screen to check the drive. After over an hour it restarted and it worked properly, but I was close to throwing the whole thing in the trash when the install failed initially. Upgrading was not very smooth in my case, but that kind of depends on the hardware.

    The truth is it's harder to find most of what was easier to find in Windows 7. Overall, I have not seen any great advantages over 7.

    • Matthew Hughes
      July 31, 2016 at 5:02 pm

      Is there anything you especially like about Windows 10? Anything you feel it does really well?

  59. jshaw
    July 16, 2016 at 12:53 pm

    I really don't get what is happening to the ones who hesitate. Liz Templar, I will be 74 this year. I don't think age has anything to do with how one reacts to a computer OS. I installed W10 on a desktop and two laptops (one has a touch screen) as soon as it was available to me.

    Other than a couple of glitches for which I found solutions in forums, things have gone quite well. All the programs I have used for the past 5 years or more work perfectly.

    While reading many forums, I have discovered that most problems mentioned are really operator errors or lack of reading instructions. There are myriad tutorials and forums online for those who need help.

    I can't wait to see what glitches occur on July 29.

    • George Atkinson
      July 16, 2016 at 9:25 pm

      I, too, will be 74 this year, and I eschew frivolous repair on principle. The adage "if it ain't broke, don't fix it" has evolved to "repair till it breaks, force a fix that ensures further breakage, and keep tinkering". Every week I see headlines "Microsoft and Adobe warn of separate zero-day vulnerabilities under attack". Seems obvious that upgrades keep your computer malware-enabled. (I still resent the automatic update to my W7 that removed my clock and added nothing useful.) For web browsing, I run a WP instance in a virtual machine under an update-suppressed W7, and occasionally roll back to a snapshot to decontaminate. That W10 has forced updates is a deal breaker; I refuse to grant microsoft license to brick my computer with Windows own malware.

    • Matthew Hughes
      July 31, 2016 at 5:03 pm

      Glad things have gone well for you!

  60. Steve
    July 16, 2016 at 12:06 pm

    Like many I spent 2 months dismissing the Windows 10 pop up. No thanks, Windows 7 worked just fine on my 5 year old laptop. Then weird things began happening. Boot up would result in very high - 99% CPU use that would go on and on. Fan roaring and heat building, I finally had to set my laptop on a table, too hot on my lap.

    I finally took it to a repair shop. $60 dollars latter when I picked it up, I ask what the problem was? The tech just said "Windows 10". Seems all that Windows 10 stuff Microsoft downloaded onto my laptop was causing all the trouble even though I never installed it.
    My next computer will be an Apple.

    • Matthew Hughes
      July 31, 2016 at 5:03 pm

      That's so strange. If you get a mac, I recommend you wait until October. By then, the entire lineup would have been refreshed.

  61. Liz Templar
    July 16, 2016 at 11:50 am

    My first ever computer was a Sony Vaio with Vista on it. When it got old and creaky I bought a brand new laptop. It had Windows 8 on it. Two years later I still haven't got over the shock and the anger. I'm not well off and felt that I had not bought 'a nice new laptop' but something alien and unusable. My trust in Microsoft vanished utterly. I'm 60 this year and not tech savvy, although I've learned a fair bit in my efforts to rid Win 8 of the hideous Metro stuff and everything that kept shooting out all over the screen. Microsoft now talk about users unwilling to upgrade to 10 as being 'loyal to Windows 8'. Ha! I'm stuck with it, and having finally beaten it into a useable OS via lots of help from the internet and third party software, I'm not going to change. When I read that Win 10 was installing via Updates without permission, I disabled updates completely and haven't downloaded any for the past year. If anyone would sell me a brand new laptop with Windows Vista or Windows 7 on it I'd buy it in a heartbeat.

    • Binatch
      July 16, 2016 at 7:26 pm

      Aahh now I understand. You're an idiot.

      • Diane Schips
        July 17, 2016 at 4:18 pm

        Can anyone say troll? Binatch, do you have anything useful to add, or is calling people idiots all you have to offer?

    • Jeppedy
      July 17, 2016 at 12:01 pm

      Liz, if you are okay with Win7, you'll like Windows 10. Windows 10 went back to an experience very similar to Win7.
      I know some had issues with drivers, but I've done over a dozen upgrades and haven't hit a single issue.

    • Diane Schips
      July 17, 2016 at 4:24 pm

      Liz, I'm 59 this year. As a programmer, database developer and we developer of 30 years, I do consider myself tech savvy. But like many people, I have work to do. Having to essentially learn my way around a new system every time I upgrade has an impact on my productivity. So I understand what you're saying. Also, faith in Microsoft is rapidly eroding due to their heavy handedness, and they don't seem to see it.

    • Ryan Dube
      July 17, 2016 at 11:07 pm

      Liz - I don't think you're alone. There are a LOT of people who've said the same thing about Win7. I was in your shoes for the longest time -- I turned off updates and didn't allow Win10 to install because I suspected it would have the same UI issues Win8 and Win8.1 had -- which in my view were a tragic drop in quality and usability compared to Win7. When I did finally take the plunge to Win10, I was pleasantly surprised. I would say you should ignore all of the hate you've read about Win10 - it's much ado about nothing. You'll love it as much as you loved upgrading from XP to Win7. I did.

  62. RuthlessPragmatist
    July 16, 2016 at 3:43 am

    I live my life and earn my living on the bleeding edge of tech; as an infosec and cloud architect consultant I have dedicated Windows, OSx, and Android devices running concurrently and multiple flavors of Linux & BSD VMs and containers running locally, across AWS, Azure, GAE and client environments.

    I have built a lucrative and successful career as an early adopter, eagerly embracing and evaluating new technology for usefulness and discarding those that come up short.

    Standing still, or being a 'stick in the mud' as the article alludes, would be the death of my career.

    The article is mildly entertaining largely due to the author's stunning naivete. Windows 10's innovative features don't add much to the average home user's experience and add nothing for the business or enterprise user. Microsoft's O365 services provide the real innovations business and enterprise users need; realtime collaboration, knowledge curation, always improving data analysis and visualization, expanding list of API-level integration with best of breed 3rd party apps & services, and the list thankfully grows monthly.

    Windows 10 is Microsoft's user meta data harvester; like FaceBook, Twitter, Instagram, etc. user information, behavior, activities are collected, aggregated and monetized. While I agree that it is each person's prerogative to provide their personally identifiable information to an organization in exchange for a Facebook, Twitter or Instagram account, by no means should someone consider another person who is unwilling to trade their privacy a 'relic', 'stick in the mud', 'misinformed' or a 'luddite'.

    Quite the contrary.

    As for me, I have Windows 10 running on two desktops and one notebook. However, my primary notebook, a Dell Precision (running i7 quad core, 4TB SSD and 32GB RAM with multiple VMsand, dedicated GPU driving four 27" QWHD monitors) will remain on Windows 7. I do have a Windows 10 VM in case the need arises.

    Why? I could use Kali and other infosec audit tools to lock down Windows 10 as I did with Windows 7, and Vista, XP, Win2K12r2Server, Win2k8r2Server before.

    HOWEVER, is there a compelling reason for me to upgrade to Windows 10, as there was when Vista and Windows 7 were released? Is upgrading without a value or return on the time investment the highest and best use of my time?

    No, it isn't.

    I'm currently leading multiple long term engagements with aggressive deadlines, booking an average of 260 hrs/mo since May 2015. It will cost me thousands of dollars in billable hours and possibly missed deadlines/lost reputation to replicate the customization I already have in Windows 7.

    That would be a bad business decision for me. Maybe the author's time is cheap and plentiful, mine is not.

    • Matthew Hughes
      July 31, 2016 at 5:05 pm

      "The article is mildly entertaining largely due to the author's stunning naivete."

      This is the best LinkedIn recommendation ever.

  63. Twofer1
    July 16, 2016 at 2:38 am

    Original Windows 8 was a wretched hive of infamy... I'm not convinced 10 is much better. It's like Mos Eisley versus Jabba's palace.

    • Phil N
      July 16, 2016 at 6:56 pm

      Windows 8 was fantastic. People just don't like change, even if it's better that way.

    • Jeppedy
      July 17, 2016 at 12:02 pm

      It's night and day different Win10 is the comfortable, familiar interface with a little chrome and pinstriping added.

    • Matthew Hughes
      July 31, 2016 at 5:06 pm

      Give it a try. You might like it!

  64. llh133
    July 16, 2016 at 12:12 am

    My PC is almost 7 years old, my laptop 6 and working just fine thank you. I bought a copy of Windows 7 Pro for my PC, education purchase, installed it and it had to completely reinstall Win 7 that purchase year. My machine registry couldn't handle the change when a fault occurred. I can't take a chance on a repeat with Win 10 nor the time or interest to learn all the newest tricks. I need my laptop for presentations and can't chance a fail. And the biggest negative to Windows 10 - no Windows Media Player. I'm not breaking the cord with Comcast, like it just fine, and have a box attached to a TV card. I tried Kodi and other substitutes - too much trouble to set up. I love that I can tape a show and quickly pass over all those inane commercials that our on the air and proceed to watch the shows I tape while my DVR tapes another. I don't care to go to ATT Uverse, yes I'm surely spending more, but if Comcast goes down I have Uverse, If Uverse goes down I have my TV. Yep I'm a cynic.

    • Bruce Epper
      July 18, 2016 at 10:23 am

      Your biggest negative is false. Windows Media Player is still there, even on the latest fast track Insider build. Media Center is the piece they dropped since their metrics on previous versions of the OS indicated that there just weren't enough people with TV tuners in (or attached to) their machines.

  65. Nicky K.D Chaleunphone
    July 15, 2016 at 10:11 pm

    I tried it on my last PC and windows 10 crashed my computer. That's why I went to Mac

    • Binatch
      July 16, 2016 at 7:28 pm

      And another idiot

  66. David Cox
    July 15, 2016 at 10:08 pm

    I'm on Win7 and have no plans to upgrade. Why? A few simple reasons. Mostly, 10 offers me nothing I need. My tablet and phone are Android and I live in a Google world. No interest in syncing Edge, Bing,or Cortana. Second, I do not have a touch screen, camera, or microphone on my PC, obviating many of the so called features of 10. I have a comprehensive security suite so that's not an advantage for 10. Finally, Win 7 works, is, stable, is secure, and does not violate my privacy or the security of my data like 10. I guess my question is why anyone in my situation would even consider it.

    • Ryan Dube
      July 17, 2016 at 10:57 pm

      Performance improvement. I actually held on to Win 7 all throughout Win 8. I temporarily was forced to use Win 8.1 when I had to buy a new laptop - and while I didn't notice any performance improvement over Win7, I did notice it was much harder to accomplish (or find) the simplest of things I was able to do in Win7. Win10 doesn't have the same issue. I put off upgrading for about a year after everyone I knew was trying it out in Beta - then after it came out I put it off longer. Finally gave in, and the performance improvement alone was enough to make me regret not upgrading earlier. I also noticed my computer hasn't had any of the lock-ups, freeze-ups, slowdowns or other issues WinXP had constantly. I still like Win7 though -- but I'm not sure why all the hate on Win10. I love it.

      • Perry F. Bruns
        July 18, 2016 at 12:28 pm

        Ryan, I can't help but notice that you remain unsure "why all the hate on Win10," but have yet to comment on the privacy problems or the lack of control on updates that can (and have) potentially bricked computers. Users don't like being advertised at, especially when they can't control what data their OSes are handing over to whom. They don't like not being given the chance to hold off or turn down updates until they can confirm that the updates don't cause more bugs than they cure.

        Windows 8.1 gives Windows users more control over updates, and doesn't (seem to) spy on users for advertisers. OS X/MacOS or Linux offer the same controls.

  67. bald
    July 15, 2016 at 7:46 pm

    I use my xp for playing old games, sudolko, cards by sierra and cad programs from the 1998
    period. As you guess I used to be a mold designer and own my programs....the failure is the
    registry has grown to become a monster... I also have a laptop with msn10 on it....my biggest issue is the old xp stays off line and some programs are being aged out what is wrong maintainiy bank statements offline...card is been removed...I hope this not happening to 360 xbox is next....when all that money is spent on owing your own disks...I understand being a senior also own and play with a smart phone quad core etc...so I love innovation but still like my old ancient stuff.

    • Matthew Hughes
      July 31, 2016 at 5:07 pm

      So do I! Would you consider running your old stuff in a free Windows XP VM?

  68. PATRICIA L RUSSEAU
    July 15, 2016 at 7:37 pm

    Upgraded from Windows 7 love windows 10. No problems....

    • Matthew Hughes
      July 31, 2016 at 5:08 pm

      Glad to hear!

  69. Ian Hinton
    July 15, 2016 at 7:29 pm

    Benefits in upgrading to Win10? Wow! I didn't know that!
    My desktop is still on WinXp Pro and I'm satisfied with what it does. I use it intensely for business (always min. 4-5 applications open), and moderately for music and ocasional Youtubing. There's one constant problem with every Windows version I've had, it's that you periodically need a fresh reinstall. In my case about every 18 months. After reinstalling Windows, the PC runs like a rocket: faster bootup and general processing - as good as the first day. At the time of Win8 launch, I had to purchase a new laptop, which unpleasantly came with Win 8.0. It was impossibly slow to access my applications and certainly not for professional use. It looked like a toy designed for kindergarden applications. After picking up some utilities (free and paid), I managed to get it going in a professional way, i.e. quick access to applications. I wasn't surprised to see that after about 16 months I had to reinstall the O.S. as usual - nothing new.
    I'm also fed up of the massive amount of bugs that appear in every new version, when they still haven't finished the previous version. E.g. with my new laptop on Win 8.0, I discovered that copy-paste did not work in any application!!! Unbelievable. After many hours of research, I found there were several reasons and solutions for that problem. With trial and error (more hours), I found that the first three solutions were not applicable to my case. Finally I discovered that the Bluetooth driver was the cause!!! What?! After disabling that, copy-paste was back. Literally unbelievable. I lost several days of work due to that stupid problem. But what disgusted me even further was that there was no mention of the copy-paste problem on Microsoft's site. I found this all out on other sites and forums.
    Microsoft's worn out message "better and faster than ever..." has faded into oblivion.

    • Matthew Hughes
      July 31, 2016 at 5:11 pm

      That's insane. Sorry you had such a rough time with Windows 8!

  70. DC
    July 15, 2016 at 6:36 pm

    Interesting first graphic there. Wonder how many people caught that 'for a year' bit? And quite a few of us 30 year tech types - have been waiting to see just how Microsoft would migrate to a 'subscription' platform. If I had to guess - this would be the rollout...

    And as somebody with 5 PC's in the house - let me opine that XP still smokes later versions speed-wise...

    • Tina Sieber
      July 16, 2016 at 6:23 am

      Microsoft has repeatedly clarified that the "for the first year" part applies to the opportunity to upgrade. In other words, after one year, it will no longer be free to upgrade. They explicitly said that Windows 10 would remain free (no backdoor subscription model) for those who took advantage of the free upgrade.

      Yes, they are offering enterprise and education Windows 10 subscriptions, but that's nothing new and these clients -- with their volume licenses for Windows 7 or 8 / 8.1 -- didn't qualify for the free upgrade in the first place.

      What they didn't promise is that Windows 10 would be "ad-free". In fact, we've already seen partnerships where third party apps come pre-installed with updates or are promoted on the Start Menu. I'm guessing we'll see more of that. Windows now is a sales platform.

      • steve
        July 16, 2016 at 8:55 am

        Windows is now a sales platform - how true, most people don't actually get that - and Microsoft hasn't been very open about what they will be punting on the back of it. I find it too naive to believe that upgrades will remain free for ever and after their approach to pushing Win10 I dread to think how many 'opportunities' will be promoted without a simple 'no thanks' button.

        Win7 will be supported until 2020 which gives me plenty of time to see how it all pans out and whether or not I go to Linux, Apple, Chrome or whatever has made it by then.

      • Phil N
        July 16, 2016 at 7:01 pm

        The preinstalled apps are no big deal though. First of all apps are tiny. Secondly is easy to uninstall them.

    • Phil N
      July 16, 2016 at 6:59 pm

      For a year means that you have that long to get the free offer. After that you'll have to pay for the upgrade. It would be wise of you to upgrade now before you miss out. Win10 is way faster than XP. I installed it on my old XP machine and it ran better than new.

      • Ryan Dube
        July 17, 2016 at 10:53 pm

        I agree - the performance improvements from WinXP to Win10 are not even close. Win10 screams when compared to WinXP, so I was very surprised to see the claim that WinXP was faster. Spending so long trying to manage the constant performance issues with XP, Win7 (at least performance wise) was a VAST improvement. Win10, the same. Win8 was a bit of a botched upgrade though, in my opinion.

  71. Phil N
    July 15, 2016 at 6:12 pm

    Win 8 and beyond were massive improvements over what came before. The most noticible to the layman is speed. I had an old HP, similar to the Compaq in the article. I put Win 8 on it and it ran better than when it was new.

    • Jim cherkas
      July 16, 2016 at 4:46 pm

      If you look at the Apple Mac they have been offering free operating system upgrades for years as a download update

      • Phil N
        July 16, 2016 at 7:02 pm

        Yeah but mac os sucks

        • Perry F. Bruns
          July 18, 2016 at 12:29 pm

          It works for me. I'm sorry your experience has been different.

    • Ryan Dube
      July 17, 2016 at 10:50 pm

      It's funny - I couldn't stand Windows 8 or 8.1 -- but when I upgraded to Windows 10 I was pleasantly surprised by both the GUI and the performance improvements. The one thing I took issue with was forced patches, but if you've used Chromebook then you've experienced how that's not really as big a deal as people are making it out to be.

      • Bruce Epper
        July 18, 2016 at 10:36 am

        Ever since Microsoft started automatically installing patches in XP, there have been patches retracted due to bricking machines. I don't expect this to change. There is just too much regression testing to be done before they are rolled out to possibly be able to test every possible machine configuration.

        The best anyone will be able to hope for is that their specific configuration won't be affected by one of these.

  72. Read and Share
    July 15, 2016 at 5:24 pm

    I echo the sentiments in this article. Inertia is a powerful force (or is it an anti-force?) -- particularly when what we have is already "good enough" at doing what we need it to do. Then you add in Microsoft's own missteps at less-than-full disclosure -- amplified a thousand times over by our always-controversy-hungry mass media. Is it any wonder that tons of people decide not to bother?

    • Matthew Hughes
      July 31, 2016 at 5:12 pm

      Great comment as always, Read and Share.

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