How To Instantly Review Email Sender Reputation on Gmail

rapportive logo   How To Instantly Review Email Sender Reputation on GmailOpen an email and instantly see background information about the person who wrote it. That’s the idea behind Rapportive, a Gmail plugin that automatically looks up their professional and social networking links and adds it to Gmail’s sidebar.

Best of all: you can leave custom notes about a person for future reference, perfect if you’re the sort of person who struggles to keep track of all the people you’re in touch with. Information displayed includes career information, links to social networks and whatever notes you yourself add to a given contact.


This is a very useful way to verify that someone writing you is the person he or she claims to be, and to keep track of the various people you write to day in day out.

A browser plugin for Firefox, Safari and Google Chrome, Rapportive takes minutes to set up. You’ll quickly discover whether this is something you’ll actually use or not, so let’s check it out!

What It Does

Install Rapportive, open Gmail and open any message. You’ll quickly see the sidebar contains new information:

rapportive mark   How To Instantly Review Email Sender Reputation on Gmail

Career information is highlighted; social networks are listed. This is a great overview of who a person is, assuming they’re fairly active online. If no information is provided, but you’d like to leave a private note for your own reference, that’s easy: there’s a button for that at the bottom of the menu:

rapportive notes   How To Instantly Review Email Sender Reputation on Gmail

Here you can leave notes about a given person. This could be quick notes about phone conversations, which aren’t easily searched for in your email. It could also include information about how you know a given person, which could come in handy if you get an email from him or her a year from now out of the blue. Finally, this could be a useful place to store alternative phone numbers and the like. What you use it for is up to you, but the possibilities are endless.

The information is stored in the cloud. When you first install Rapportive, you’re given the opportunity to tie the service to your Gmail account. This means you’ll have access to your data from any number of computers, provided the Rapportive plugin is installed.

Concerned how people will see your profile? You can edit that. Just take a look at your own profile and you can quickly edit it.  However currently, you can’t edit your location.

rapportive edit   How To Instantly Review Email Sender Reputation on Gmail

Plugins For A Plugin?

It sounds strange, but there are a collection of additional features you can add to this plugin – using plugins. You’ll find this screen if you click the “Rapportive” button at the top of your Gmail interface:

rapportive rapplets   How To Instantly Review Email Sender Reputation on Gmail

This is a collection of plugins called Raplets. For now the features mostly include information from various Customer Relation Management (CRM) systems, but you might find this very useful if you already use such software.

Install Rapportive

Installing Rapportive is simple: just head to Rapportive.com and click the “Install” button. Assuming you use Firefox, Safari, or Chrome you should be set. Heck, the plugin even works for Mac-only Gmail client Mailplane.

Sorry, Internet Explorer users: you’re going to need a better browser to use this.

Conclusion

I like this plugin quite a bit, and look forward to seeing how it grows. If you want an idea of how it will change I highly recommend you check out the Rapportive feedback forums to get an idea of the features receiving priority. Heck, you can even vote for the changes you’d like to see.

What uses can you think of for this plugin? Are there any better tools for the job out there? Share in the comments below!

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5 Comments -

0 votes

Aibek

handy plugin to identify phishing emails

0 votes

Luke

I have to say, I have tried Rapportive … twice (once just recently and once when they first launched) and I have been underwhelmed. The few senders the system was able to create any kind of profile for were addresses which I already knew (ie the profiles created by this system added no value at all to my interaction), and the vast majority I would see nothing at all returned.
A nice idea, an interesting implementation, but, in it’s current state, just a little more noise as opposed to anything else.

0 votes

grantdb

I agree, my experience was the same… Mostly twitter profiles that are displayed and not much else.

0 votes

Anonymous

Hey Luke, grantdb — this is Rahul from Rapportive here. I just want to let you know that we’re listening and working to address this. We’re working on hard on improving search quality, and we’ve got some major improvements in this area that will go live in the next month or so.

0 votes

rahulvohra

Hey Luke, grantdb — this is Rahul from Rapportive here. I just want to let you know that we’re listening and working to address this. We’re working on hard on improving search quality, and we’ve got some major improvements in this area that will go live in the next month or so.