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There were a lot of voiced protests concerning Digsby’s monetizing efforts some time ago. In recent installs, Digsby 5 Reasons Digsby's A Must-Have IM Client 5 Reasons Digsby's A Must-Have IM Client Read More not only tempted you to install ad-ware and used your idle PC time, but didn’t think about telling their users anything.

This information was cause for a lot of indignant responses regarding whether Digsby is secure, which in turn led to a somewhat startled reaction from the Digsby team. In a few days, they had explained everything in several blog posts, and took serious efforts to clarify matters with their current users, as well as making the avoidance of these ‘unwanted features’ easier.

Personally, I’m siding with Digsby here. They’ve done some great things for us so far, but such a support – understandingly – can’t be kept up and running without the income of at least some money. As such, I didn’t think a moment about switching, and am still a fervent Digsby supporter.

However, I can understand that not all people are as focused when installing a piece of software. Most people just flick through an install, clicking yes and accept where ever it’s necessary. For those people, it’s important to know what they are doing — more specifically, where not to press ‘Accept’ if they want a secure ad-free install if Digsby.

In this article we’ll highlight the ad-ware placements in the installer, as well as tell you how to disable certain revenue features afterwards to make Digsby secure.

1. A Safe Installer

Digsby normally tries to install using InstallQ. This is an installer container which downloads Digsby and tries to install several other applications. The easiest way around is to use the additional installer.

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digsby secure

This installer – which can be used to install to a USB drive (or if you’ve got trouble with InstallQ) is located bottom-right on the download page. If you can manage to ignore the big download button, you’ve avoided most of the problems already.

digsby secure

Contrary to InstallQ, this installer does not ask permission to install third-party software. You’ll have your lovely chat-application, and that’s that. Just make sure to uncheck the browser modifications at the end if you’re happy about your current homepage and search engine.

2. Keep a Look Out

As said before, the easiest way to keep clear of any ad-ware is to use the additional installer. If, however, you want to keep using the InstallQ package, this is where you have to tred carefully.

To install the application, it’s necessary to agree upon their terms. That’s 1 accept.

is digsby secure

On the three succeeding screens, however, you can decline without stopping the installation process. Accepting here will install ad-ware, third-party applications that will bother you with (amongst other things) shopping notifications.

digsby secure installation

After a few declines, you’ll be safe from ad-ware harm. Just choose which search engine you’ll want to use (actually, both are good, so there’s no harm there) and you’re on your way to enjoy Digsby.

Disable Digsby ‘Research’

Another source of Digsby’s income lies in their ‘research’. They use your idle processing power (when you haven’t touched your computer for a while), to conduct research (e.g. testing out AIDS models, or optimizing grain molecules).

This is actually a pretty non-intrusive way for them to earn money and I would advise you to leave it on.

Nevertheless, people should have the benefit of choice, and might even have a reason to decline participation if they’re on a low-spec computer, or are trying to keep the electricity bills down.

digsby installation

Turning this off is as easy as navigating to Tools -> Preferences -> Support Digsby and hitting Disable. I urge you to read the other options as well, and do everything you can agree on to support a great, free application and keep it free.

I hope you’ve learned something from this article, and will be able to benefit from it. If you’ve got anything to say, or got a remark to make, you can do so in the comments section below. We’d love to hear your stance on alternative monetizing techniques.

  1. Simon Slangen
    September 22, 2009 at 8:17 am

    Apparently, the good folks at Digsby have now stopped using InstallQ. They've removed all intrusive ad-ware, only leaving an optional browser toolbar. Finally, the idle PC time 'usage' can also be configured in the installer.

    Thank you, Digsby!

  2. wildboy
    September 17, 2009 at 12:18 am

    today you make it install safely then tomorrow they update it to make it unsafe!
    that's why they always updates!

  3. Dels
    September 14, 2009 at 2:58 am

    the most bullshit thing is the auto update feature they have, we have to download those update before connecting, even yahoo messenger 7 can im with yahoo messenger 9, so why doesn't digsby? i uninstall and use trillian astra, so far so good

  4. wildboy
    September 13, 2009 at 6:18 pm

    From now on, I'll beleive them just only when they're become open source.
    A safe or unsafe installer? Who knows...?

  5. arturogoga
    September 13, 2009 at 12:18 pm

    Used to love Digsby, but I won't tolerate such a load of crap from any developer.
    Uninstalled it a while back, and tried Yoono and Trillian Astra; both great alternatives to Digsby.

  6. Noah
    September 13, 2009 at 7:55 am

    If it causes this much damage and fuss, why bother installing it? It looks like the same as pidgin or kopete to me. Except they don't come with adware and destroy your computer.

    • Simon Slangen
      September 13, 2009 at 8:00 am

      Once you go Digsby, you just don't want to go back. It's one of the best applications out there.

      • Steven Grvoes
        September 15, 2009 at 11:11 pm

        I completely agree with you. I have even tried to go back to the old applications and even fondled with Trillian again, I just keep going back to Digsby. I just wish they would incorp. Myspace chat.

  7. caschy
    September 13, 2009 at 7:43 am

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