Pinterest Stumbleupon Whatsapp

Computer problems. Even the most experienced users have to deal with computer issues occasionally. Sometimes the most trivial things will cause a computer to malfunction. Different problems require different solutions; but it mostly boils down to troubleshooting. To help fix 99% of all PC problems, ICP Networks came up with this genius infograph.

Feel free to share it with your friends!

  1. mysweetiepiepie
    January 1, 2014 at 8:02 am

    I've been thinking about going back to a traditional abacus for my computing needs.

    At the very least, Bill wouldn't get his mandatory, but entirely undeserved cut of my most recent "upgrade purchase". And trust me... it would, indeed, be an upgrade from Windows 8.

    Plus, I could focus on choosing my preferred painted-wood color scheme rather than worrying about all that complicated "plugging-in business".

  2. Pratyush R
    August 19, 2013 at 10:53 pm

    "Customer: Pardon me, can you just repeat again from the start"< A Windows User

  3. Juan
    July 18, 2013 at 8:40 pm

    I need a t-shirt with this printed on it

  4. Ian
    July 16, 2013 at 8:17 pm

    This actually DOES work, and the reason is surprisingly simple. Basically, as programs get more and more complicated, programmers are faced with more and more possible "states" from which their code needs to recover. Add in the interaction between programs, and the interaction with the OS, and some conditions are bound to arise which lead to an unknown state which the programmer didn't plan for. However, any programmer worth their salt will be able to recover from a cold start. Hence, why reboots work.

    Another thing to try, especially with laptops, it to completely disconnect all power, including the battery, for a few minutes to allow all data in RAM to discharge.

  5. A&L
    July 16, 2013 at 6:48 pm

    Told my wife:
    If i'm ever on life support,
    unplug me...
    then plug me back in..
    See if that works..

    • Jackson Chung
      July 17, 2013 at 4:02 am

      Woah, that's risky. I don't think the human body follows the same principle.

  6. Sambit Acharya
    July 16, 2013 at 11:20 am

    LOL..Clicked on the article as soon as i saw it hoping to become a computer wizard. Ended up giving myself a good laugh....:). Funny but true

  7. Myint Hlaing
    July 15, 2013 at 11:06 am


  8. Thomas Kainz
    July 14, 2013 at 12:45 pm

    This is absolutely the first thing I ask my clients when they call me with PC issues...Have they rebooted their PC first? If they haven't, I wait patiently while they do just that and then we go from there and in about 20% of the cases, we need go no further.

  9. Firdaus M
    July 13, 2013 at 8:59 pm

    the format is 100% can fix the problem

  10. Krzysztof B
    July 12, 2013 at 7:40 pm

    That is absolutely true. It's the first thing I do when my device (PC/Smartphone/TV/Whatever) starts to malfunction. In most cases it helps. When it's not i try this again. When all symptoms are all the time the same or worse, then i search for some tips in internet.

  11. Adi S
    July 12, 2013 at 3:22 pm

    Aggred... This solves my laptop's slowness.

  12. Hio
    July 12, 2013 at 10:45 am

    First thing you should actually do is figure out the cause rather than cure the sympton or it'll just reoccur. It's a lot quicker if you have experience and understand what kind of symptons lead to what, but for people without you should first check the physical state of the HDD with utilities such as Seatools or Western Digital DST. If they pass long tests without damaged sectors, do a memtest to check the RAM. If that does 2 passes, check the filesystem with chkdsk C: /r (Yes to schedule on reboot) from the command prompt. Then check for signs of a virus, look for randomely generated filenames in Users\[Your user]\AppData\Local & Roaming, as well as ProgramData (Move/copy anything you're not sure about, so you can put it back if things go wrong. Have another OS like Ubuntu on CD ready if anything major happens so you can still access the filesystem to reverse anything you did). Usually generated files from a virus sit on the roots of those folders, outside of all the subfolders (Google a few the first time around as there are a few but not many that are standard (Around 3). Anything google gives no results for is usually a generated virus file, but again move or copy if you arn't sure). Then (even if you can't find anything) do a full scan with Malwarebytes. If it picks things up do additional scans with Spybot S&D and Combofix. If after all this you still don't know, check the Eventlog in Control Panel > Admin tools > Eventlog. Click on Windows Logs > System as well as Application. Check for errors and google the descriptions for possible solutions. These are the standards, but there are a bunch of other things you could try like sfc /scannow, readiness tool and checking the log, rebuilding and reregistering the WMI, cleaning up the registry with CCleaner, uninstalling junky software and toolbars (Usually Regbooster, or Optimizers, things that try to indicate they'll speed up your PC, because usually it ends up being the opposite over time), and disabling things you don't need running on startup from MSConfig (Start > Msconfig in search or in run if you're on WinXP. Startup tab). Good Luck.

  13. Jen Barber
    July 12, 2013 at 8:52 am

    Roy, is that you?

  14. Jen Barber
    July 12, 2013 at 8:52 am

    Roy, is that you?

  15. Sash P
    July 12, 2013 at 3:57 am

    Step 2 is Totally Wrong. It should be "dump it in the bin". Then Step 3 would be "Get a Mac"

  16. Judith
    July 11, 2013 at 8:25 pm

    And so many people think I am the stupid one when I tell them this....LOL. The funny thing is my pc is so rarely "broken".....four times in the last 15 years.....and all my friends call me with their pc I am a computer god...I don't think so...but somehow I always fix them.

  17. slywlf
    July 11, 2013 at 8:15 pm

    Years ago for 'Secret Santa' I drew a co-worker who was about to move to the IT department. I gave him a bucket labeled 'IT for Dummies", filled it with 2" wooden "dice" with stuff on the sides like "clear cache" and "update software", but every one had 'reboot' on 5 of its 6 sides. He laughed his @$$ off and kept it at his desk for years, and everybody played with it ;-)

    • Jackson Chung
      July 12, 2013 at 12:12 am

      That's genius!

  18. 7amZa
    July 11, 2013 at 6:28 pm

    OMG so hilarious xD

  19. Justin Pot
    July 11, 2013 at 5:04 pm
  20. Stella
    July 11, 2013 at 3:12 pm

    Such ***, because 99% of endusers already know this. This is the same as advising a new Mercedes if the ashtrays are full. Or, Let them eat cake.

    it's about ALL the OTHER problems that won't go away with a reboot, hard or soft.

  21. Mark A
    July 11, 2013 at 2:35 pm

    What does it above do? OK...i'm gonna try and resta

  22. Mike G
    July 11, 2013 at 1:48 pm

    Works every time !

  23. MakeUseOf TechGuy
    July 11, 2013 at 12:55 pm

    Meh, your step 3 is incorrect. It should read "buy a Mac".

    • Justin Pot
      July 11, 2013 at 5:07 pm

      MUO needs a dislike button, that removes points from users.

      • MakeUseOf TechGuy
        July 11, 2013 at 5:30 pm

        And gives them to me, for being awesome? Thanks man, you're the best!

        • Justin Pot
          July 11, 2013 at 5:31 pm

          I will destroy you. Maybe not today, maybe not tomorrow. You won't expect it, but suddenly everything you hold dear will come to naught. On that day you'll realize the extent of my hatred and despair.

        • MakeUseOf TechGuy
          July 11, 2013 at 5:32 pm

          Awww, you really know how to make a guy blush man ;) Could not wish for better friends than this! Besties 4ever?

        • Justin Pot
          July 11, 2013 at 5:59 pm


        • Jackson Chung
          July 12, 2013 at 12:53 am

          Oh get a room! ;)

  24. pd
    July 11, 2013 at 9:27 am

    This may be a good catchcry in The I.T. Crowd but only an idiot would propose it as a solution for 99% of problems.

    • MakeUseOf TechGuy
      July 11, 2013 at 12:55 pm

      You're right. 95% is far more realistic!

      • Jackson Chung
        July 11, 2013 at 1:12 pm

        No, more like 97%

        • Justin Pot
          July 11, 2013 at 5:07 pm

          It's 96%, guys. #fairandbalanced

  25. Rares
    July 11, 2013 at 8:12 am

    THE IT CROWD <3 !!!

  26. Dominic C
    July 11, 2013 at 6:54 am

    If it doesn't work?

  27. Boneth
    July 11, 2013 at 6:49 am

    Who made this? Roy Trenneman?

  28. Lye Foo
    July 11, 2013 at 3:41 am

    Very true. Long press on the power button in case it cannot be turned off :).

    • Jackson Chung
      July 12, 2013 at 12:12 am

      If that doesn't work, pick it up and throw it against a wall.

      • Wilder
        July 14, 2013 at 5:33 am

        hahaha that's bound to solve the issue!

  29. Jagat J
    July 11, 2013 at 1:34 am


  30. Dave
    July 10, 2013 at 11:03 pm

    Oh yes - very droll, I'm sure! Unfortunately, also very true!

  31. sickkid1972
    July 10, 2013 at 10:47 pm

    Down with this sort of thing!

  32. Zipotron
    July 10, 2013 at 10:15 pm

    LMAO! ;)

  33. Cleyson R
    July 10, 2013 at 9:40 pm

    But firstly you need to check if it is plugged in

    • Brandon L
      July 13, 2013 at 1:35 am

      That might sole the problem! In my family, I'm the 'go to guy' when it comes to Computer problems.

  34. Tika Maya Thapa
    July 10, 2013 at 9:22 pm

    Really , it works in my case .

  35. Edward
    July 10, 2013 at 8:43 pm

    I dont have a
    windows disc, so is it
    possible that i boot
    my laptop?its a toshiba satellite...because
    it doesn't want to
    boot automatically,
    and i think the boot sector is corrupt or
    something.,help me
    if u know any
    shortcuts. How can i
    boot Or repair boot
    sector, without a
    windows disc?

    • Spencer
      July 10, 2013 at 9:17 pm

      Most laptops come with a recovery partition that is hidden on your hard drive. Before you start up windows go into the F8 menu and click repair, it should boot the recovery partition.

    • Justin Pot
      July 11, 2013 at 5:07 pm

      So, so very tempted to just say "have you tried turning it on and off again". But I won't. The recovery partition thing is what I would try first.

Leave a Reply

Your email address will not be published. Required fields are marked *