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how to make an faqWhy WordPress? These days, many people run their blogs with WordPress.  WordPress, simply put, is an easy-to-learn and use blogging platform originally created to help people manage their own blog.  Today, there are more and more people actually using WordPress as a CMS (Content Management System) to run full-fledged websites!  Sure enough there are more and more people turning to WordPress because of how easy it is to use!  For this reason I thought it to be helpful to share an easy way to make an FAQ page on a WordPress-hosted blog.

Why an FAQ page?

An FAQ (frequently asked questions) page can help your blog or site in several ways.  For instance, it could save you the time of answering the same questions over and over again (check out SnappyFingers, a search engine that only searches FAQs for more targeted results than normal search engines).  It could add some credibility to your site in the eyes of newer visitors.  I also hear that it can help with your site’s SEO (Search Engine Optimization).  So, if a plugin can make the process easy; why not add one to your site, right?

About the plugin

I came across this plugin by accident but I couldn’t resist trying it out.  It’s called FAQ Builder and it’s made by Square Compass.  There are a few aspects of FAQ Builder that make creating an FAQ page easy.  First of all, creating and managing your FAQ page is simple.  Secondly, receiving, moderating and answering questions from readers is effortless.  Let’s see how easy installation and setup is!

How to install and set up

Installing plugins is a cinch with WordPress these days!  From the dashboard of your WordPress site, navigate to and click on “Add new” under the plugins menu.

how to make an faq

In the search field, type in “FAQ Builder.”

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how to make an faq

The correct plugin should show up first on the list (cross your fingers!).  If not, just look around a bit, you’ll find it.  We’re looking for the one by “Square Compass.”  Click Install.

how to make an faq page

Click the orange “Install Now” button.

how to make an faq page

Click “Activate Plugin.”

faq.6

Now you should have a nifty little orange icon added to your tool bar so you can setup your FAQ page easily.

how to make an faq page

If you click the FAQ Builder link you’ll be given options such as adding new questions, editing existing questions, and adding the FAQ list to a page on your site.  If you actually want to add the list someplace, simply use the short code given and it will populate it for you.  Very easy.  There’s also a short code to add a search field to the page.  This is also the place you will moderate questions submitted by your readers.

You’ll notice there is also a place where you can add categories for the questions.  This will help in the organization of your FAQ page.  If I’m not mistaken, once you have so many questions it will automatically make separate pages to make the list more manageable for your readers.

As you can see, Square Compass’s FAQ Builder turns making your own FAQ page as easy as filling in a few fields and moderating a few questions from readers.  I personally never really considered making an FAQ page for my blog until I saw how easy it really is.  Here’s a link to the FAQ page I’m working on for my own blog.

Do you have an FAQ page on your site or blog?  As a reader, do you find FAQ pages helpful?

Image credits: MorgueFile.com

  1. Clay Burell
    January 5, 2010 at 9:50 pm

    It's a great idea, but the .5 beta version triggered a fatal error in my WP 2.9 install, so I'll wait until they update the plugin.

  2. Kimberly Castleberry
    December 8, 2009 at 3:09 am

    Thanks for the great hint on that plugin. I'm definitely going to put that to use! I'm kinda sad you apparently had commentluv installed and have removed it. I'm very partial to commenting on blogs that are willing to share the link-love.

    • Tim
      December 8, 2009 at 7:03 am

      I apologize for that! I'm having a problem with another one of my plugins conflicting with my theme. I am really beginning to think about changing themes. I love commentluv, too!

  3. geeknik
    December 7, 2009 at 8:36 pm

    "How To Easily Create & Manage An FAQ Page For Your WordPress Blog"

    An FAQ? Seriously? How about a lesson on grammar?

    • Tim
      December 7, 2009 at 11:06 pm

      How about it? I was really torn as to which article to use there (assuming that is the grammar "mistake" you are referring to).

      I concluded with the fact that it depends on which pronunciation one chooses to use for "FAQ." While I usually refer to sound out the acronym, and therefore use an "an" before the "eff" sound (read this article about the grammar rule), others would pronounce it "fack" and prefer to use an "a." See Wikipedia's article about FAQs to find the other alternate pronunciations:) Which do you prefer?

      • mr_chopper
        December 8, 2009 at 5:46 am

        Maybe it's because you didn't use sentence case..? Maybe it's because you used an ampersand..? Maybe it's because he says "FACK" rather than "eff-aye-cue"..? Maybe he's just trying to be a pedant and failing miserably...

        • Tim
          December 8, 2009 at 7:01 am

          Well, as far as I know, capitalizing every word and using symbols to shorten titles is quite common in writing, especially for titles. Which is the most popular pronunciation for "FAQ"?

        • mr_chopper
          December 8, 2009 at 7:57 am

          I would suggest eff-aye-cue, but then I am English. I wonder just what he had a problem with... It's very peculiar!

  4. Rick
    December 6, 2009 at 6:40 pm

    Did you like the post? Please do share your thoughts in the comments section!

    I liked the post. I tried the plugin but it conflicted with my Featured Content Gallery plugin so I uninstalled it. I already have a FAQ page ( http://www.rickety.us/site-info/faq/ ). It could stand some improvement but it is a start. In a month it receives just nine unique visitors so it is not a high priority project.

    The reviews of these WordPress plugins are very helpful.

    • Tim
      December 7, 2009 at 1:25 am

      Thanks for the feedback and the encouragement!

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