If you have a website and want to provide live support to your users, check out HelpDen. It is an easy-to-use hosted live support system for website owners. There is nothing to install. It is hosted remotely on their servers and is very easy to setup. You simply sign up for an account and paste a few lines of code to integrate it within your website. You can log in to your Live Support admin area from your own dedicated URL (companyname.helpden.com) to view current chats, stats and configuration options.
They have a free plan, which lets you have 1 agent. To get additional features like online support, branding, support statistics, time tracking etc., you have to sign up for one of their paid plans starting from 10$/month.
- Simple live support system for websites in the cloud.
- Set up in minutes.
- Cross browser.
- Archives chats.
- Geographical tracking – see where your chats are coming from worldwide.
- Supports multiple agents.
- Customized messages.
- 256-bit Security.
- Intergrates with 3rd party CMS platforms like WordPress, Drupal and Joomla.
- Free account provided.
Check out HelpDen @ www.helpden.com