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Last week Google announced improvements to Gmail that will enable users to make multiple calls to computers or phone lines from their inbox. The ability to call from Gmail is currently only available in the US, and now that functionality includes making and receiving multiple calls as well as a new “hold” button for pausing the active conversation.

If a user is in an active call and decides to call someone else, the first conversation is put on hold. By clicking “resume” on either call, the active conversation can be toggled between callers.

The new “hold” feature is available regardless of whether you are conducting multiple calls or not, as software engineer Richard Dunn explained in a post on the official Gmail blog:

Whether you make a second call or not, you can now put any call on hold — useful in case you need to talk to someone in the room or grab something off the stove. Just press the “Hold” button and then “Resume” to start talking again.

He adds:

This feature works across all call types (voice, video, and phone); the only restriction is that a maximum of two outgoing calls to physical phones can be placed at once.

Do you use Gmail to call people? Will you make use of the new multiple calls feature? How about Google launching this outside of the US? Answers in the comments box, below this post.

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Source: The Official Gmail Blog

  1. fran cisco
    July 27, 2011 at 10:11 pm

    yay!! now to get a android phone less than $100

  2. Goodhugh
    July 27, 2011 at 6:47 pm

    I use Gmail for conference calling for work (work from home).   Very few to almost no issues.   There is to occasional dropped call but that is very rare.

    • Aibek
      August 1, 2011 at 6:56 am

      thanks for the feedback

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