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The most irritating and frustrating computing issues always occur when you’re least expecting one. Just about to start your tax return? Keyboard issues. Just about to Skype with distant relatives? Microphone issues. Just about to embark on an epic Audiosurf session? You know it – mouse issues.

Luckily, unless you have a terminal hardware problem, most issues have a resolution How to Type & Click When You Can't Use a Mouse or Keyboard How to Type & Click When You Can't Use a Mouse or Keyboard How do you use a computer when you're unable to use a standard mouse or keyboard? Using specially-adapted software, of course! Read More , and we are going to share some of them with you.

Before We Begin…

I say this in every single troubleshooting article I write: check your connections. It is an incredibly simple thing to do and can sometimes make a massive difference.

If none of these things work, read on!

Solving Windows 10 Mouse Issues

The 2015 free upgrade to the new Windows 10 operating system How to Install Windows 10 for Free on any Windows, Linux, or OS X PC How to Install Windows 10 for Free on any Windows, Linux, or OS X PC You don't have to upgrade to Windows 10 to try it. Whether you qualify for the free upgrade or want to try Windows 10 on Linux or OS X, you can evaluate it for free. Read More saw numerous reports of mouse issues. Symptoms were varied, ranging from a completely non-responsive mouse, to mouse-lag, to certain mouse functions failing to work. Other users reported issues with frozen, jumping, or disappearing cursors.

It seems that during the Windows 10 upgrade process some systems had their mouse settings altered, confusing users as to why there was suddenly an issue.


1. Incompatible Drivers

One of the first checks to make with any mouse problems are the drivers. Windows 10 should take care of all driver updates, but that doesn’t mean you cannot install them manually, or that Windows will always get it right.

Search for Device Manager and select the first result. Browse down to Mice and other pointing devices, select, then right-click your mouse input and select Properties. Select the Driver tab, then Update Driver.

Windows 10 Device Manager Search

If you have already downloaded the correct driver, you should Browse my computer for driver software. Use the Browse option on the next page to locate the driver, then press Next. The driver should now install. Reboot your system.

If you haven’t downloaded a driver directly from the manufacturer, select Search automatically for updated driver software. Windows will now automatically scan your computer How to Find & Replace Outdated Windows Drivers How to Find & Replace Outdated Windows Drivers Your drivers might be outdated and need updating, but how are you to know? First, don't fix it if it ain't broke! If drivers do need updating, though, here are your options. Read More and the Internet for any driver updates, and install accordingly. Windows will inform you, if there are no updates available.

In the event that there are no updates, you can try manually reinstalling the mouse driver yourself. Note the name of your mouse or touchpad in the device manager, then head directly to the manufacturer website. They should provide the latest version of your mouse driver as a download. If you cannot find the relevant download on the manufacturers website, try searching Google for “[PC model] + windows 10 mouse driver” or “[laptop model] + windows 10 touchpad driver”, and you should find the correct download.

Once downloaded, you can head back to the Device Manager, back into your Mouse Properties, and back to the Device tab. Select Uninstall, and follow the instructions. Now reinstall the driver we previously downloaded, and restart your system.

2. Mouse Freezing and Disappearing Cursor

A common issue relates to the Realtek HD audio manager, and it is one we have seen interfering with other drivers, too No Sound? 7 Tips to Fix Audio Issues in Windows 10 No Sound? 7 Tips to Fix Audio Issues in Windows 10 Sound and audio issues are common in Windows 10. Luckily, those who suffered through this before you have shared their solutions. We have compiled the 7 most helpful audio troubleshooting tips for you. Read More . Right-click the Taskbar, select Task Manager, and head to the Start-up tab. If you see Realtek HD Audio Manger, right-click and select Disable. Now reboot your system.

This has been known to fix both mouse freezing and disappearing cursor issues.

3. Mouse Lagging and Beeping Sound

This is another driver-related issue. Following Cumulative Updates KB3140743 and KB3140768, some users reported random mouse lagging, and an equally random beeping sound. The issue was found to get triggered when an Xbox controller is unplugged with certain programs open. However, Microsoft apparently patched the bug in Cumulative Updates KB3147458 and KB3147461, released in early April.

If you are still having issues, head to the Device Manager and locate Human Interface Devices. If you see XINPUT Compatible HID listed, this fix may well work for you.

First, you’ll need to download this version of the Xbox Wireless Adaptor for Windows, and extract it to a memorable location. Head back to the XINPUT listing in the Device Manager. Right-click and select Update Driver Software.

Windows 10 Device Manager

Select Browse my computer for driver software, followed by Let me pick from a list of device drivers on my computer.Windows 10 Update Driver Software

On the next screen, select Have Disk. This allows us to browse the system for a driver of our choice. Locate the extracted files using the Browse button. Select xinputhid, then Open, then OK.

Windows 10 Driver Software Have Disk

You should now return to the driver selection screen where the “new” XINPUT driver will be available for selection. Press Next, then reboot your system.

Windows 10 XINPUT Driver

If this remains an issue, despite the Microsoft issued patch, you could find the aforementioned updates (KB3140743 and KB3140768), uninstall them, and await the next set of updates to arrive.

N.B: The Human Input Device listing may vary from system to system. This fix has been shown to work on a variety of systems, using different hardware setups.

4. Touchpad Freezing

Some Windows 10 users have reported random touchpad freezing following keyboard use. This issue seems to relate to Synaptics drivers, and can be a symptom of a clash between Windows 10 touchpad driver settings and those you would normally use.

Synaptics Filter Activation Timer

Search for Mouse in the Cortana search bar and select Change your mouse settings. At the bottom of the newly opened Mouse & touchpad menu is an option for Additional mouse options. Select the ClickPad tab, followed by Settings, followed by the Advanced Tab. Slide the Filter Activation Time bar back to 0 Seconds, and press OK.

5. Mouse Acceleration

Mouse Acceleration issues are incredible frustrating, especially for the gamers among us. You’re lining up a head-shot, and bam! Your mouse has drifted to the corner of the screen and you’re staring at the respawn screen.

Windows 10 users have reported acceleration issues in a number of scenarios, but there doesn’t seem to be any hard and fast fix for the issues. So I’ll detail a couple of fixes in the hope one works for you!

Off and On

First, simply try turning Mouse Acceleration on and off in your system settings. Head to Control Panel > Hardware & Sound > Mouse. Select the Pointer Options tab. Uncheck the Enhance pointer precision box to turn acceleration off. Select Apply and OK. Check how your mouse now responds.

Windows 10 Enhance Pointer Precision

MarkC Mouse Fix

If this doesn’t work, we can use the MarkC Mouse Fix to quell the effects of mouse acceleration. Download the MarkC Mouse Fix compressed file and extract it to a memorable location. Next, find out the display DPI (Dots Per Inch) you’re currently using by typing Display into the Cortana search bar, and selecting Display Settings from the options.

Windows 10 Display Settings

If the slider is completely to the left, your display DPI is 100%. If it is in the middle, or to the right, it indicates a different scale. Click the slider to reveal a tool tip displaying the current DPI. Make a note of your DPI.

Windows 10 Customize Display Size

Head back to the extracted MarkC Mouse Fix folder, locate your version of Windows, and open the folder. Select the registry file that corresponds with your display DPI. Answer Yes or OK to the prompts that appear. Now reboot your system for the fix to complete.

You should now enjoy exact 1-to-1 mouse control, with no acceleration or pausing between movements.

Windows 10 Game DVR

Windows 10 built in game recording facility Windows 10 Is for Gamers: 6 Features You Will Love Windows 10 Is for Gamers: 6 Features You Will Love You will want to use Windows 10 for gaming! Whether it's streaming your Xbox One games to your PC, using the Xbox app, or enjoying high performance gaming with DirectX 12, Windows 10 enhances your... Read More has been known to trigger mouse acceleration issues. Unfortunately, this isn’t a uniform issue, and doesn’t appear to be one that has a definite fix. Some users have reported the above fixes to have some positive effects, while others have gone so far as to completely remove the built-in game features entirely, via the Windows PowerShell How to Easily Remove Bloatware From Windows 10 How to Easily Remove Bloatware From Windows 10 Windows 10 comes with several pre-installed apps that take up space on your device and aren't easy to remove. Sounds like bloatware, doesn't it? We show you how to remove these apps. Read More .

A common theme for those experiencing mouse acceleration issues is using the Windows Key + G shortcut to trigger a recording event. This combination appears to trigger mouse acceleration issues on certain systems, so avoid where possible.

All Fixed Up?

I hope one of these fixes eliminates your mouse or touchpad issues 6 Top Mouse Alternatives for Those Unable to Use a Normal Mouse 6 Top Mouse Alternatives for Those Unable to Use a Normal Mouse How do you operate a modern operating system if you can't use a mouse? Read More . Windows 10 is a constantly evolving operating system. The updates regularly trotted out by Microsoft will always have a chance of breaking something, somewhere, on someone’s system 5 Free Tools to Fix Any Problem in Windows 10 5 Free Tools to Fix Any Problem in Windows 10 It only takes five free programs and a few clicks to fix any problem or rogue setting on your Windows 10 PC. Read More .

The enforced update system doesn’t help matters, but if it is a regular issue (driver updates causing mouse issues), you can always force Windows 10 to leave your working setup as is Take Back Control Over Driver Updates in Windows 10 Take Back Control Over Driver Updates in Windows 10 A bad Windows driver can ruin your day. In Windows 10, Windows Update automatically updates hardware drivers. If you suffer the consequences, let us show you how to roll back your driver and block future... Read More – for a while, at least.

Have you had a succession of Windows 10 mouse issues? Was everything fixed by updating or reinstalling your drivers? Let us know below!

Image Credit: Repairing computer mouse by via Shutterstock

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