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SimCity was easily one of the most anticipated games of the first half of 2013, and unfortunately, its launch was filled with all kinds of problems for gamers. Did you buy SimCity What Do You Think Of The New SimCity? [MakeUseOf Poll] What Do You Think Of The New SimCity? [MakeUseOf Poll] In case you’ve missed it, the new SimCity launched several days ago, but has been unplayable to many who bought it due to server errors. Are you one of those who couldn’t play? Or are... Read More ? EA is trying to make the situation right by offering a free game to players who were impacted by the horrendous launch of the game.

In case you’ve missed it, the anticipated SimCity launch was marred by recurring server errors, which caused users to be thrown off the game unexpectedly, or prevented them from playing altogether. The new SimCity requires an Internet connection and many aspects of the game depend on a this connection to the server. When EA’s servers collapsed on launch, the game stopped working for many who bought it.

Lucy Bradshaw, General Manager of EA’s Maxis label, has made an honest and refreshing statement, attempting to clean up the mess caused by SimCity’s failures: “a lot more people logged on than we expected.”, she says. “That was dumb.”

As a consolation, EA is offering all players a free game from EA’s PC portfolio. On March 18, EA will send an email to players informing them of how to download a free game. Bradshaw acknowledges that this move is “a little contrived – kind of like buying a present for a friend after you did something crummy.”, but it’s bound to leave a sweeter taste in your mouth if you bought SimCity and couldn’t play. EA is also hoping that the community “won’t stay mad and that we’ll be friends again when SimCity is running at 100 percent.”

EA promises that the game will be at 100% soon, and at the very least, the company is doing something to soften the blow for gamers, even if it still refuses to issue refunds to people who purchased the game through EA’s Origin.


Did you buy the game and couldn’t play? Do you feel a free game is a good consolation?

Source: EA

  1. AMightyWind
    May 4, 2013 at 2:16 am

    It's not just the Servers, what you dont get: its about DRM madness..... So preoccupied that someone might get the game for free, that paying customers cant even play the game they pay for. Imagine if you bought a car and couldnt drive it? This is insanity, and driven by pure greed. Lets talk about DRM and DOOM.
    If the game is truly good, people will pay gladly. Otherwise, just get a knock off, or play a flash game for free.... how many times does it have to be said... games designed by people who know nothing about how this business came to be a business.

  2. Rama moorthy
    March 13, 2013 at 6:17 pm

    SimCity is hosted by EA .. though they are very good in Games .. they are not in server maintanence . so they should contact SoftLayer or some other services for server performances...

  3. hmmm
    March 13, 2013 at 3:46 am

    A free game please... The only thing for me that will allow me to forgive MAXIS is I demand tera forming why did they remove this awesome and needed feature. Its fun and we humans tera form in real life. Larger maps as they are terribly small. A city gets filled in like an hour or less. The ability to save your game so you can watch it get destroyed by disasters and reload it again. I want to be able to save my freaking game when I want to and load a saved game. I can keep ranting but these are the most important.

  4. Yang Yang Li
    March 12, 2013 at 9:44 pm

    So the EA representative is calling users dumb because TOO MANY of them logged on!? Do people THINK about what they say or practice spewing BS? Outrageous!

    • dleclair
      March 12, 2013 at 10:54 pm

      I think you misread it; she is saying it was dumb of them not to anticipate the demand.

    • Xeno
      March 13, 2013 at 2:03 am

      "Do people THINK about what they say or practice spewing BS? Outrageous!"

      Do people actually READ before they practice spewing BS? Redonkulous!

      On a side note:

      I agree EA is a shit company, this is why I refuse to buy any further products published by EA, the exception to this was SWTOR because Bioware was the developer, but EA ruined it and therefore set in the final nail on EA's coffin. I could see this coming a mile away, not sure why people keep letting a game title overshadow the company publishing it, if people paid more attention to the publisher they would realize what they are in for.

      People need to start letting game developers know that if they decide to use EA as a publisher, they won't purchase the product. Things would be a lot better if EA would keep their hands out of the cookie jar and tainting good products.

  5. Josh P
    March 12, 2013 at 8:46 pm

    why are people so against it being always online? Once the server are 100%, I do not see it being such a big deal

    • dleclair
      March 12, 2013 at 10:53 pm

      I think it comes to down to people not wanting to have to play a game that is primarily single player with an Internet connection. It comes down to situations like what if your Internet is down, why not be able to play a game that mainly single player.

    • Lisa Santika Onggrid
      March 13, 2013 at 3:27 pm

      First, the single player mode doesn't actually need online connection. It's illogical to left out offline players.
      Second, not everyone have 24/7 connection. In some countries, you can't even get decent WiFi in big cities.

  6. Max M
    March 12, 2013 at 8:24 pm

    I did pre-order this game from Origin and was able to play for a good chunk of time. Overall the actual game-play is decent. Yes it has many bugs and some overlying issues of DRM and a terrible launch but as far as fulfilling the purpose of creating a city and managing it I feel it, for the most part, succeeded. The cities are very small which is too bad, but it also creates a fun challenge of trying to utilize every bit of ground for something. I'm a social player and have a small group of friends that also got the game with me and once we were finally able to get into a server at the same time the region play was interesting and somewhat satisfying. It also created its own challenges.

    Overall I do agree with most players though. The game should be offline for single player mode. If you're going to play with friends of course the online option essential. I doubt they would've had this launch debacle if they'd allowed for that.

    I see mostly negative comments about this game and the reviews are currently terrible. I think it's being treated a little harshly. I've gotten several hours of enjoyment out of it and will surely get a lot more, that's what matters to me.

    • dleclair
      March 12, 2013 at 10:52 pm

      In spite of the problems, I am still quite interested in checking it out myself.

    • Qliphah
      March 14, 2013 at 9:13 pm

      Thanks, that was a refreshing review but it also unfortunately confirmed I will never buy this game. I was expecting Simcity 5 to be bigger, not smaller. The concept should be to build a city, then a county, then rail ways connecting states, eventualy a world wide SimEarth. Sadly EA will never allow this to happen

      • Max M
        March 14, 2013 at 9:33 pm

        Yea that would've been a better way to go in my opinion as well. The regions are interesting and add a cool multi-city mechanic to the game but it doesn't quite hit the mark.

  7. Garris Rago
    March 12, 2013 at 6:33 pm

    Damn, now I wish I did buy this game!

  8. Rama moorthy
    March 12, 2013 at 6:07 pm

    Can anyone please tell me what is Simcity??

    • Mystery
      March 12, 2013 at 7:11 pm

      Google can

    • Adam Whalen
      March 12, 2013 at 7:16 pm

      its is a simulation style game where you are the administration of a virtual city. you must manage resources, real estate, infrastructure, crime, pollution, education, political scandal, disasters, etc. All while keeping your citizens happy. It has been a series with many successful releases dating as far back as the Super Nintendo, if memory serves me correctly. A shame they botched this one.

      • Rama moorthy
        March 13, 2013 at 6:09 pm

        Okay ..! Is it possible to play this game online ..? will have more graphic files ..! and How it will be loaded ..? or its like a normal game but needs a Internet connection to contact with servers .?

      • Rama moorthy
        March 13, 2013 at 6:22 pm

        I have one concept . but my concept is fully based on War .. (like Rise of Nations) .. I started it on 2010 .. but need to start program and graphics .. hope my game will be released in 2017..

    • dleclair
      March 12, 2013 at 10:52 pm

      Adam summed it up very well. It's a game where you build and manage your own city.

  9. DA
    March 12, 2013 at 5:45 pm

    Will not buy. I am totally against games HAVING to be connected to play them.

    • Lisa Santika Onggrid
      March 13, 2013 at 3:25 pm

      Yeah. Especially since this game is not even an MMO

  10. KS Calendar
    March 12, 2013 at 3:48 pm

    It won't be 100% until it's possible to play without an internet connection. SimCity is not a MMO, it doesn't require any online content to be played. Until the DRM is stripped I recommend nobody buy this stillborn corporate shill of a game.

    • dleclair
      March 12, 2013 at 10:51 pm

      Very valid point, and one that seems to be scared by plenty of gamers!

  11. Nevzat Akkaya
    March 12, 2013 at 3:42 pm

    They should do the same for their abandoned but still selling but not working and not updating games!

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