How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]

Ads by Google

60d   How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]Losing the software CD accompanying your brand new camera is way to easy to do. The exhilaration of cracking open that brand new toy tends to overpower the thought of “well, maybe I will need that software later…”

Such is the case with Canon cameras, and if you have a Mac, you’ll know that you’ll need the Canon EOS Utility if you ever want to use your DSLR camera via USB. Fortunately for you, I found a quick trick to download that little app from the Canon website. It’s really easy to do, and so easy, in fact, that I wonder “why don’t they just make the app available directly from the site?”

Download The Proper File

Go ahead and open the Canon Support & Driver section of Canon’s site in another tab or window. In the product type section, make sure you’re on the the EOS Digital SLR option. After that, scroll through and find your model of camera.

Type   How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]

Ads by Google

Click where it says “Drivers & Software” near your model, and you’ll be whisked away to a magical land where the native people greet you with the question of “what is your operating system and version?” Naturally, you should click select the Mac option, and you’ll be provided all versions of OSX. Canon has every single EOS Utility update since the dawn of time, so you’ll be able to find exactly what you need.

DriversSoftware1   How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]

After this, click the Software drop-down menu, and select the latest EOS Utility updater for Mac. After agreeing to a bunch of stuff you didn’t read, go ahead and open/extract your download. Now we can get to the fun part.

Dig Through The File

When you open your download (a .dmg file), you’ll see an app called UpdateInstaller. What you need to do is drag it onto your desktop. After that, open its context menu and click Show Package Contents. Next, click the Contents folder in the next window, and within that, open the Resources folder.

UpdateInstaller   How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]

Within this folder, you’ll find something called SDI.bundle. Just like before, open its context menu and click Show Package Contents. You’ll see yet another Contents folder that leads to a Resources folder, so click through them.

SDI   How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]

Within the Resources folder will be a file called “update.plist”. What you need to do with it is simply throw it away! Now close the mess of folders that you just opened, and run the UpdateInstaller from your desktop. It should open just like any other app installer and actually give you the full EOS Utility. Now, you can be like all the other kids on your block who use this software! Good job, buckaroo.

Update   How To Download The Canon EOS Utility If You Lose Your Installation CD [Mac]


Bear in mind that I used this with my model of camera (Canon 60D), but based on what I have seen by other Canon users, the trick should work fairly well with everyone else out there. Furthermore, this seems to work on all updater versions, so you shouldn’t have a problem regardless of when you lost your CD.

What do you use the EOS Utility for? Have you lost the accompanying software CD for any gadgets you recently bought?

Ads by Google

The comments were closed because the article is more than 180 days old.

If you have any questions related to what's mentioned in the article or need help with any computer issue, ask it on MakeUseOf Answers—We and our community will be more than happy to help.



Anyone know of a way to do this for the windows version?

J. Lockhart

No. But. I shall look.




thanks a ton

rene duus

I can’t throw the file away, ore change the name ore anything. the mac say it’s “protected”(don’t know what it’s called in english)
What to do?

J. Lockhart

Did you drag the installer to your desktop?



Joshua Lockhart

Hm… Rebel T1i… Try MakeUseOf answers, because this is the only way that I know to do it. Really odd.


I tried to install the Canon EOS Utility but it will not let me delete the “update.plist” so I could not finish your instructions and the install. I am trying to teather my Rebel T1i to my mac running 10.7


Same here. I have 10.5.8 and cannot delete the update.plist. Any additional help would be appreciated

Joshua Lockhart

Hi Mkaams. I’ve not been able to find a reason why it wouldn’t work. It may be possible that in between now and later camera models that things have changed, but I would be lying if I said I knew the answer.

Try posting on MUO answers. Maybe that will help.

Joshua Lockhart

Try dragging the UpdateInstaller to your desktop?

Joshua Lockhart

Steve. Did you drag the UpdateInstaller to your desktop?


this does not work for mac os lion if you do not already have the canon software installed. the downloaded updater will not run as it requires a detectable eos driver on hard drive or installed cd and there is no canon driver for Lion available for download that i can find.

Joshua Lockhart

Thanks, Alexander.


this just work on my MBP with Lion OSX.


camera: 5d mark ii
os: snow leopard
downloaded eos utility updater.
can’t find update.plist. even searched manually in all the folders.

what to do?

Joshua Lockhart

I’m not entirely sure. It should definitely be there. I didn’t have a single problem with Snow Leopard.


well, iphoto will have to do for now, then :)

tnx anyway.

Joshua Lockhart

Did you open the dmg file on your desktop?

Tulaga Whitcombe

For those of you who don’t have the update.plist file, delete the file called Info.datx it should work after that.

Lion MBP Retina


worked for me! lion mbp rebel xti


Thank you!!!

Liz B

I worried for a second but this solved it for me thank you! I dropped my laptop a few months ago and today realized my cd rom bit the dust


Thank you so much! This had been killing me! So helpful. Lion IMac, Rebel t3i


This tip saved the day for me w/ Lion. Muchas gracias.


info.datx did the trick for me, thanks save me load of time


thanks, that worked on a MBPR latest software as of date.

Gaurav Sharma

Thanks for sharing this!


Thank you for these instructions. :D

Joshua Lockhart

Sure thing, Charles.


this just saved my life, THANK YOU

Joshua Lockhart

: )


Man, you’re my hero. I have a Macbook Air so the Canon CD is useless for me.

Thank you very very much.

Joshua Lockhart

Totally didn’t even think about the Macbook Air not letting this happen… Kind of ridiculous, eh?


i have a macbook air 2012 11 inch running 10.8.2 and a canon EOS 20d. This did not work for me. When I drag the installer to my desktop and than try to open it – it says that it cannot find a bunch of software or original cd and to insert a new cd rom. Help …please !~


I struggled momentarily with this until I realised you have to drag the CD/arrow icon out of the mounted image onto the desktop, then follow the instructions. The main image above is a bit misleading as it shows the mounted image folder before the installer is dragged to desktop….

Joshua Lockhart

“When you open your download (a .dmg file), you’ll see an app called UpdateInstaller. What you need to do is drag it onto your desktop.”

First thing I wrote!

Michael Graf

Sweet! nice easy to follow instructions


Thanks so much for this. Didn’t bring the disk on vacay but want to shoot some birds at the feeder. This is perfect. Picked up a cable at Dollar Tree and am good to go!


I was so happy to find your article, but sad now as the EOS utility updater doesn’t seem to be in the list on the canon site. aargh I have a new computer and misplaced the disk. ( The put 10.6 on the old computer just to shoot)


thank you sosososo much!


You, sir, are a legend. Thanks so much!!!


any word on the windows/pc version the installer cannot be broken up even with winrar.

Joshua Lockhart

No idea on the Windows, version. I’m a Mac, so I’m not entirely sure. Good luck, though.

Joshua Lockhart

Comma splices are amazing. As a matter of fact, I get paid to make them.

(Sorry. I can’t edit the above comment and delete the unnecessary comment… Woops.)

Joshua Lockhart

Comma. Wow.


trying this on a mbp 2012, running lion, I do not see the sdi.bundle I’m using the 7D updater. this is crazy you can’t download the file directly from Canon, my disk is cracked (physically lol) Grrrr! and yes its on the desktop ;o)


YOU ROCK!!!! Thank you soooo much for this. I lost my 20d CD and am trying to tether to my Mac running Lion. I have no idea why Canon would make it so hard to get the utility, or even just the drivers to make it connect.


I’m not seeing the SDI.bundle in my resources folder. I’m a Rebel T1i. Any ideas?


This is genius. Thanks.


if you have any problems with lion/mountain lion its because they deleted the sdi bundle resource in the newer versions. instead, say that your os is 10.5, follow this process and have the old eos utility installed. then download the recent updater and have it update the older version you’ve just installed. worked perfectly for me :D


Tried doing this, have to an older version installed, but it’s insistant that I have the CD in order to update it. :(

Joshua Lockhart

Thanks, Jules! I’ve been racking my brain. Just couldn’t figure it out.


This just worked for me but there is a ne utility updater which does not work with these directions. You have to download an older one that he used here:

Worked like a charm for me

Joshua Lockhart

Thanks, Matt!


I attempted this on an older MB running Snow Leopard, for my Rebel t3i.

I could NOT find a file titled “update.plist”. There was only an “info.plist” and a “region.plist”. I even tried to download the older version of the updater, still no “update.plist”.

When I tried to delete “info.plist”, of course it would not let me open the installer. And yes, I first moved the installer onto my desktop. Please advise



Exact same situation here.

Joshua Lockhart

Try an older version.

Joshua Lockhart

Try using an older version, Chuck. We had a commenter who may have figured it out.

Jason Stewart

Thanks! I have a 450D and it didn’t have it on the list so I used the 60D one and took the older update of the two on there (As the latest one didn’t have the corresponding folders..) and it worked.


when I get into Resources folder there is no file called update.plist ..
also 60d.

Joshua Lockhart

Hi Lisa,

I have looked, but I am just not sure what to tell you. It seems to be a variable issue that may not have anything to do with the software itself – just the computer. I would recommend using Answers. I really wish I could help.

Joshua Lockhart

Correction! Try what Matt did, and maybe an older version will work.


I have a Rebel Xti. I tried all the things mentioned, none work. In The utility is not an option unless you go back to OSx, and even then it doesn’t work. (It doesn’t allow me to throw away the update.plist–it says it can’t be thrown away). ‘Digital photo professional’ has the utility stuff but when downloaded it doesn’t let you into it to find the folder you mentioned. Any ideas?


Simply Amazing . Thanks sooo much!

Bernard Wood

Matt with the link to the older software you are a legend been looking for that all day couldn’t find it anywhere thanks champ.

Just did it with that file and then updated to the latest version on OS Mountain lion thanks again.

Tulaga Whitcombe

For those of you who don’t have the update.plist file, delete the file called Info.datx it should work after that. Lion MBP Retina

Steven McDougall

Thanks that worked with Rebel XSi EOS 450D and latest software

Steven McDougall

Both methods work with all available software

Clay Beach

Ok I have the 5D MKII and Canon has updated the installer package so if you use the 211.4x version follow the same instructions as listed except just open resources and find the info.datx file and then you are good to go!




There is not “update.plist” in the Resources folder for EOS Utility 2.11.4 updater (Mac 10.7.4)


I cant believe its so easy. Im gonna try, and i tell you how it works with my 7d


Cheers! & Thanks for the others that expanded on how to do it if you are on lion. Lion users delete the Info.datx, its the update.plist equivalent.

Andrew Smith

I was having tons of problems with this. I have OS X 10.5.8, and a 450D/XSi. Finally figured it out. Instead of downloading the version specific to OS 10.5, I just went with the generic OS X, and downloaded about the third most recent version of the installer. Worked without a hitch! Thanks so much!


Amazing! Thank you.


Thank you, Joshua!
I was going crazy trying to reinstall the utility and the Canon site is just useless.
Btw, I use a Canon 5D and run OSX 10.5.8, and your method worked perfectly.

Israel Brewster

Looks like this only works with the 2.10.x series of updates. The 2.11.x updaters have a different file structure lacking the update plist file mentioned.


Followed your steps but cant find the “SDI.bundle.” on the resources folder.
I am using a MAC OX10.7 and D50 camera



After reading all posts found a solution. MUCH APPRECIATED FOR SHARING.


Tkssssss great


dude this is fantasmic orgasmic superbmic. thank you soooo much!!!


Canon is such a pain in the ass not offering the software for it’s customers online.

I followed this but one problem. I don’t have the SDI.bundle icon. What would be the next step?

I’m running 2.0.3 on the canon 7D and on a macbook pro 10.6 osx.

Also from EU2.11.4X_updater.

Thanks :)


Haaaaha nevermind. Found an old method in the comments. Thanks anyway :)

Daniele Barsanti

THANK YOUUUUUUUU!!!!! You are my hero!!!!


also my hero – thought we were doomed to viewing the camera images on the teeny tiny camera lcd ><



I have Canon EOS 600D but it’s not listed on that site. Should I just download for 60D?


Thank you!!!!, worked amazing with the walk through, thanks for taking your time to do this. peace.


Thanks a lot Joshua and Jules ! :D
Your methods combined do work perfectly for me (Mac OS X 10.7 Lion and 7D)


I get to first resources folder, but then i do not see the SDI.bundle. searching with spotlight also doesn’t find it, nor setting the hidden files to visible.
what to do? i have brand new mbp retina mountain lion & canon 5d mark ii and no prev. installed canon software.


Hey Josh

I dragged the software on my desktop, but when I try to launch it, I get (translated from french) something like : impossible to find the software to update. Insert the CD rom supplied with the canon product then click “launch the search on the CD”

My first thought was that Canon found a way to prevent your finding, but I don’t know much about all this stuff. Anyway so I’m in a bit of a deadlock here… Couldn’t find any similar case in the comments… Thanks for your help

(5d mark II – OS 10. 6. 8)


IT WORKS! Just did this for a Mac OS Snow Leopard and was successful.
Two tricks:
Download the older update (2011)
Newer updates don’t have the SDI.bundle folder
Drag the update installer directly onto the desk top
This allows you to delete the “update.plist”




Thanks for the tip on updating the Canon EOS Utility: the disc that I just received was over one year old and would not run on my iMac. There was a difference btwn your directions and the updater–once Canon’s updater was on the desktop, I just had to run it and not delve into the other processes in order for it to run on my OS.

Thanks again!


I was having trouble as the new versions of the EOS software aren’t setup the same way. So, I downloaded the 10.5 version, followed the instructions (including dragging to the desktop) then installed the newest version. It is working perfectly for me on a rMBP with 10.8.

Thanks for the tip!


thx a lot brother


Many thanks, I think all the people who say it won’t let you delete the file did what i did initially and moved the folder not the file to desktop. When i did this it let me delete the file. I should learn to read. ;)


This was so helpful. Thank you.