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RIM was recently was struck by a network outage 7 Simple Steps to Diagnose a Network Problem 7 Simple Steps to Diagnose a Network Problem Network issues are frustrating, especially when the problem lies with your ISP. Next time you can't get online, here's the process you should follow on your end to diagnose the network problem. Read More specific to their devices. Users in the Middle East, Africa, Europe and eventually the Americas had to go without their BlackBerry specific services, such as BlackBerry Messenger. For some users, the service blackout lasted three days. That would be a problem for any company, but it’s particularly bad news for a company that focuses heavily on enterprise users.

Yet the outage might be a boon for those who aren’t so reliant on the company’s unique applications, because RIM has announced an official apology in a language everyone understands – free stuff.

According to an official press release, users will be able to download up to $100 worth of “premium” apps from the BlackBerry app store. This includes everything, from productivity apps to games. Enterprise users will be given an additional bonus in the form of one month of free technical support.

Can free apps The 10 Best Free Blackberry Apps You Must Download First The 10 Best Free Blackberry Apps You Must Download First One surprise I had when I started my new job is that I would be receiving a brand new Blackberry phone. Now, this presents a dilemma - do I drop my beloved Android phone and... Read More make up for a critical network outage that is still unexplained? Probably not. RIM has had more than its share of trouble keeping up with newer touchscreen devices, and sprinkling service problems on top of that just adds to their woes.

The roll-out date for the free apps is today, and they’ll be available for only four weeks, so don’t stand around twiddling your thumbs.

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Source: CNET

  1. Aryamaan Giri
    October 20, 2011 at 2:50 pm

    Are the free apps available for all regions ?

    • M.S. Smith
      October 21, 2011 at 8:05 am

      As far as I know, yes.

  2. km17
    October 19, 2011 at 9:43 pm

    where do you get the free apps?

    • M.S. Smith
      October 21, 2011 at 8:04 am

      The BlackBerry App Store.

      It looks like what the company said earlier was could be considered a bit misleading. They seemed to indicate that there would be some choice of apps, but it turns out there will only be a selection of pre-selected apps that will be in total worth $100. Not exactly the same thing as being given $100 of any apps you'd like.

  3. Yang Yang Li
    October 19, 2011 at 9:16 pm

    Definitely worth it, RIM is a good company. Way to win back customers!

    • Chola1943
      October 21, 2011 at 12:53 am

      How do you get them?

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