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Facebook isn’t a safe haven. A recent study by GMI revealed that one in ten Facebook users have experienced some form of abuse. Among 18 – 24 year olds, one in four were affected. Offenders use their victims’ walls or private messages to post insults, threats, or other abusive messages.

In the real world it can be tough to avoid bullies or even prove what they have done. In Facebook, however, you have effective tools to deal with people who deliberately abuse you. And the good news is that all of your options are straight forward and simple.

Calmly Address The Offender

If you belong to the majority of victims that know their offender in real life (62%), you should probably respond to them. This obviously depends on the individual case, but sending a clear and mature message can do wonders or at least gain you a lot of respect.

When you speak with the offender, try to be friendly or professional. Fighting back with insults and threats will only bring you down to their low level. Instead, be mature and calmly ask the bully to stop. Only 14% of study participants had the guts to do that. Are you courageous enough to be one of them?

Report The Offense To Facebook

You can report offending wall posts to Facebook via the little ribbon menu in the top right of the respective post. Click the arrow head and select Report Story or Spam from the menu.

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Next you will see a confirmation that the story was marked as spam. Click the file a report link and go through the following query to get Facebook’s attention.

If you received chat or private messages, you can essentially do the same. Go to the respective message and select Report Spam or Abuse… from the Actions menu.

In the following window, you can make one of three selections: mark the conversation as spam, report messages from a hacked friend, or report the sender as harassing or threatening you.

Unfriend The Offender

There is no good reason to remain friends with someone who is being mean to you.

Once you have marked a wall post from a friend as spam, Facebook will show you an unfriend button. Click it to remove that person from your friends list.

In private messages and anywhere else you can hover over the offender’s name and wait until a preview of their profile pops up. Hover over Friends until a menu opens, then select Unfriend from the bottom of the list.

Block The Offender

Unfriending might not be enough, especially if you don’t want to completely lock up your profile. Fortunately, you can selectively block individual Facebook users 5 Ways You Can Block A Facebook Stalker 5 Ways You Can Block A Facebook Stalker Read More .

Go to Privacy Settings and switch to Blocking in the left-hand-menu. Under Block users, enter the name or email address of the offender and click Block.

Adjust Your Facebook Privacy Settings

Now that you have dealt with the bully, it’s time to look at your Facebook settings. If you fall into the group of people whose culprit wasn’t even on their Facebook friends list (27% in the GMI study), you should check the doors. Are they wide open for more people to find and harrass you on Facebook?

Here is what you can do:

  • allow only friends to find your profile
  • let only friends see your personal information on Facebook
  • organize your friends in lists and share updates selectively
  • accept Facebook messages from friends only
  • lock your wall or let only friends post on it

I have summarized all of the above and more in this article on Critical Facebook Privacy Tips ROUNDUP: 5 Must-Know Critical Facebook Privacy Tips ROUNDUP: 5 Must-Know Critical Facebook Privacy Tips MakeUseOf has published countless articles on Facebook privacy and security settings. Facebook continuously updates and changes privacy settings and options. For this post I have revisited previous stories to collect the best tips and and... Read More . Facebook has since released a new Privacy Menu and you can find a complete guide to the new Facebook privacy settings here Make Sure You're Secure With Facebook's New Privacy Settings - A Complete Guide Make Sure You're Secure With Facebook's New Privacy Settings - A Complete Guide Facebook also means two other things: frequent changes and privacy concerns. If there’s one thing we’ve learned about Facebook, is that they’re not really concerned about what we like or our privacy. Nor should they... Read More .

Leave Facebook – Close Your Account – Open a New Account

This is a last resort. However, if you seriously want to close your Facebook account due to negative experiences, find detailed instructions on how to permanently delete your Facebook account here How To Permanently Delete Your Facebook Account [Weekly Facebook Tips] How To Permanently Delete Your Facebook Account [Weekly Facebook Tips] For whatever reason you may have, one day you might find yourself wanting to delete a Facebook account. Perhaps you had a few accounts and want to delete the extra ones. Maybe you want to... Read More . However, don’t let a mean person sever your ties to family and friends on Facebook. You can always open a new account and start fresh Some Things Should Remain Private: What Not To Share On Facebook Some Things Should Remain Private: What Not To Share On Facebook Ah, Facebook. The grandfather of all social networks, where we all share all sorts of weird things without a second thought. Despite its horrible reputation when it comes to privacy, Facebook still manages to lull... Read More .


Ralph Risk, GMI Marketing Director Europe, says:

In the virtual world of social media people may feel it is easy and anonymous to send insulting or abusive messages to other users. Our research shows that most people on Facebook are currently able to tackle the problem themselves using the technology provided. The strength of social media has always been the opportunity to easily connect and interact with friends and groups, but to ensure its continued flexibility is not restricted by legislation, it is important that the ability to limit exposure to insulting and abusive messages is simple for users to control themselves.

Have you been bullied on Facebook and how did you or would you react?

  1. Lynne Philbin- Cowling
    October 12, 2016 at 10:46 pm

    I am a target, but, my friends are receiving harassing messages from a woman, her husband & her daughter. My friends are NOT being left alone. I have unfriended & blocked all three of them & their 'other' accounts, yet it's not stoppining them. My friends have reported it to Facebook...... NOTHING !!! How do I & my friends stop this abuse ? Even IF I deactivate my current account & open a new one, these people already have my 'friend list ' !!! Me & my friends do NOT deserve this happening to us. I can leave FB altogether, but my good friends will c ontinue to receive these harassing messages. How do I STOP this ???!!!

    Thank you.


    • Tina Sieber
      October 13, 2016 at 9:02 am

      Lynne, this is a case for a professional. I would report this family to the authorities. Maybe even get a consultation from a lawyer or psychologist to learn what you can do to stop them.

  2. Oskar
    September 6, 2016 at 10:46 am

    FB seems to be a terrible social Network. Why do people complain? Join FB they say but they don't tell you hos terrible it is. Do you want everything you do on Internet to be known by FB. Do you want the news you read to be known by everybody. Do you want your so called friends send you whatever they like to your FB page. Do you have time for all this? Do you hate people for not having a FB account? If you are anonymous on the net you are considered a troll that is very bad. If you are a facebook member you are a good person that is never harassing anybody, they are so perfect. You are Free to disable your account and why don't you use this possibility?

  3. gbreedlove1958
    May 16, 2016 at 3:21 am

    my xbf, has 3 fb accounts n several fake accounts, 1 account is dedicated to making me look bad, he made a fake posts where it looks like I posted it, im saying that im on drugs, that ive lost everything I have n my job n I mite as well die, I didn't post it, he made up a fake email in my name n then made conversations between us that never happened n then took screenshots of the emails n it looks like they r from me, he must of taken a pic of my privates while I was asleep n even posted that, a mutual friend talked him into taking that off, he has posted I have aids, herpes n hep c, n I don't, he posted that my private parts stink, he is blocked but im sure he is getting my pics thru someone, a young man that had worked for me...he n I had a pic, he got the pic n caption this is the boy I caught her in our bed with using our toys, it never happened, he has gotten pics of me n several guy friends n post it like im a whore n messing with all of them, he has posted that I text him 1500 times a day n I don't text him at all, he has posted that he is tired of me sending guys to beat him up n hes tired of having to whoop them...none of this has ever happened. he took a video of us having sex with his cell phone without my knowledge n he made dvds of it n has on there he has videos to give away. he has posted that I had accused him of messing around with several of my friends to make them mad at me. I have my friends list blocked but he watches n sees who comments n then contacts them n makes up terrible lies about me, everytime I have contacted fb they say it doesn't infringe the privacy rites. he has a pick of me n an old friend n it he captioned that you love him now so y don't u leave me alone....I don't have any contact with him at all, when we were together which its been 2 yrs since we have been apart, I was at work one day n had gotten stung by a bee in the bend of my arm n it swole up, I had sent him a pic of it, he took that pic n posted it on fb n said that's where I had been shooting up drugs with a needle which I have never done. I could go on n on, n it doesn't stop at fb, he has destroyed my life financially, my friends, family, job, home, he has tried to have me beat up. I have tried to report it to police in my small town n they wont do anything about it....the shame n humiliation is overwhelming n I don't know what else to do

    • Tina Sieber
      May 16, 2016 at 11:29 am

      What a scumbag your X is! Sorry you have to go through that.

  4. Lacy
    April 25, 2016 at 8:16 pm

    I really need help in removing this psychopath account from facebook,permantly. This fake account "Hayden Ostrander" ( look her up ,she's the girl with the dark red lipstick),has been gas lighting people for years ,unfortunately I was one of them,google image her pictures and she eats attention in the worst ways,she'd make up mentall ilness and fake her own death and use fake self injury pictures and captioning them with "do you like me now?" please do me that favor and report her account,it's a psychopath behind it.
    & I reported her to Facebook a shit of ton times but the bastard Mark Zuckerberg has done nothing.
    & also please get my fist account reported "Sing ForThe'Moment2,it should be easy to find it.Thanks a bunch for helping me out.


    • Tina Sieber
      May 16, 2016 at 11:35 am

      Lacy, please report those accounts yourself and produce the evidence.

      It's not OK for people who are not involved to "help you out" with reporting someone who's a stranger to them. What if Hayden did that to you and mobilized the internet to get you in trouble? You'd hope people would see through it, but it's tough. Since we're strangers, we don't know who's the victim. That's why it's best not to get involved.

  5. Spookwoman
    March 19, 2016 at 12:50 am

    Getting abuse from a photography group page where the admin took one of my pictures without permission deleted the copyright etc and posted it on instagram. I posted it on my page about the theft. I went onto his group page to say I would not be posting on the site every again and was deleting all links to my pictures because of what happened and the carry on of the admin. I have now got all him mates having a go at me as if I was the one at fault. Its like a lynch mob mentality and he is allowing it. There are the snide remarks etc but nothing about how wrong he was. I'm blocking like made but its still coming.

  6. Christy Parks
    March 14, 2016 at 12:15 pm

    i woke up this morning and looked at my phone to see what time it was. i also noticed a notification stating i needed to relogin to messenger on my phone. so i try that and get another message saying i had to go on my pc browser and login to fb as there was an issue. so i log onto fb and heres the most racist message i NEVER sent in MY NAME and a notice saying i cant post, comment, or even MESSAGE ANYONE for 3 DAYS!! now, i will have ppl contacting me via message on there and with that being my ONLY WAY TO CONTACT ANYONE ill be deemed a RUDE and IGNORANT BITCH to many if not ALL of them. and 3 days from now will be TOO LATE to explain everything, and when i get FULL ACCESS back ill be doing more blocking than anything, as they too make new accounts just to harass and abuse me more! should a woman in her literal mid 20s have to go through this?! ive had to change my fb password over 37 times im starting to FORGET IT due to being hacked and ppl writing disgusting things on my profile, in private messages to FAMILY ( who already hate me enough for being a girl and having a disability, as my 3 HEALTHY younger brothers, 2 of which r old enough to move out and get jobs, get everything they want, while im told to go begging for it ), and even getting me banned from groups because they changed the password ( i was using a roleplay account added as a friend to my account with full access so i can see whats up without really " being there " ) because i wasnt able to get back in and explain! and since u had to be a member, i couldnt even message on the group wall to say " been hacked plz ignore all messages and posts from other account till further notice " so. i cant use fb for 3 days, cant tell no one that i cant use fb for 3 days, and no one will understand after waiting 3 days that ive been hacked and have no way to message anyone.

  7. Sebastien Son of Man
    February 11, 2016 at 12:15 am

    I was harassed and I was a legitimate activist, and some anonymous troll/stalkers got my account disabled. But they're accounts are still enabled and one of them actually created multiple accounts to stalk me after I blocked one account. So yes facebook are not really smart and they are going downhill for good reasons.

    • Antony David
      February 11, 2016 at 11:35 pm

      I am currently experiencing the same problem, I can assure you there are even more trolls on FB thanks to this whole "Feminism movement"

      • Lacy
        April 25, 2016 at 8:02 pm

        Feminism isn't a bad thing.Feminst woman fight for equality (I'VE LEARNED IT IN HIGH SCHOOL),so.

  8. Anonymous
    February 3, 2016 at 5:52 pm

    I agree with a lot of the above commenters. Facebook is not doing anywhere near enough to protect the safety and dignity of their users. I have also been harassed and reported it with no consequences for the abusers. I also was pressured by a stranger to giver him/her my neighbor's address so he/she could call law enforcement on them - which is in direct violation of Facebook's policies. That would have been participating in a false police report, which would have gotten me in danger with the police as well as my VERY dangerous looking neighbors. Then this nut actually said he or she hoped that the authorities were called on me - how is this NOT abusive and threatening??

  9. Anon
    January 15, 2016 at 5:43 pm

    Help please. This page was created to harass, humiliate, and bully people.

    They steal people’s online photo’s, alter them, and re-post them to mock and humiliate. They also lookup information online and post it on their public pages.

    These pages stalk, engage in drama, delete opposing comments, lie, harass, doxx, humiliate, and bully.

    Their posts and page have been reported hundreds (if not thousands) of times and Facebook does nothing.

    Please help take this page offline or stop their bullying. Hopefully if enough people ask them to stop or report their page, this will stop.

  10. Running Brook
    January 4, 2016 at 9:32 pm

    Facebook doesn't want to do anything until someone kills theirselves then they want to say oh how sad Facebook is a joke

  11. Running Brook
    January 4, 2016 at 9:31 pm

    Facebook does nothing a friend of mine older lady was tortured on Facebook by a bunch of wacos from other countries they reported death threats it don't matter Facebook loves the stalkers

  12. sbelieveit
    November 20, 2015 at 3:59 am

    FB does not address the issue of harassment where someone continuously reports a person's page over and over again. Why can't FB make a determination that these repeated reportings are frivolous and a form of harassment? Help!

    • Christy Boatwright
      November 23, 2015 at 6:49 am

      Because Facebook is dumb and apparently when someone reports a good person like you for example, they automatically send you a warning for no reason and when you try to report someone who is doing the unnecessary reporting, Facebook won't do a damn thing. I've tried reporting people for harassing me, my family and friends, sent in screenshots, proof, etc, and they won't do anything. But when someone goes to report me or my family for stuff we didn't do and without screenshots or proof, just a simple click of their button and they sent me a warning. I feel like Facebook is actually supporting these people who are doing all this unnecessary stuff.....

      • Running Brook
        January 4, 2016 at 9:34 pm

        Good luck getting any help from Facebook they want to keep the child predators on there and the kids I think they get a kick out of it I think they're a bunch of perverts to be honest they don't care about keeping good people on Facebook Facebook used to be a good site to network when you're in college no longer it is a joke it is another MySpace going downhill quickly

  13. Christy Boatwright
    November 17, 2015 at 10:04 am

    Hi, I have been harassed, stalked, bullied, sexually harassed, was sent extremely cold, cruel, mean, rude, vicious, insulting, hateful, hurtful, threatening messages, posts, death threats, and threats telling me to go kill myself. I get them so much, and have screenshotted them too. I also ask these people to leave me alone kindly and when they don't, I report them then block them, and have changed every possible setting I could, but they still have millions of other accounts to message me on and harass me. I've tried reporting them for every possible reason there is shown on the reporting buttons, I've even sent in screen shots, and my family has tried reporting them too because these people attack not only me, but my family too, and they've gone too far, but no matter how much me, my friends, or my family report these people, send screen shots and mile long messages explaining what they did, Facebook NEVER does anything ACCEPT tell me they can't help or that the people I reported haven't violated anything. I don't know what to do anymore, and I already deleted my old personal profile once and created a new one. I've literally tried all of the above plus anything I could think of, FAILBOOK literally refuses to remove these people or delete their hateful cruel messages, or warn these people through notifications that what they are doing is wrong, or block them from sending friend requests or messages or posts for 30 to 60 days like they used to for other people. Facebook has gone too far to the point my mother printed out a copy of the threats and messages, and we had to report it to the police. Facebook has so many rules, yet it doesn't even follow their own policies regarding the safety of others which saddens me. Either that or they are low on employment. I'm so sick of reporting these people over, and over, and over, and over, and over, only to be told they refuse to do anything about this...... I'm sick of people telling me to kill myself on their fake or real accounts and Failbook not giving a rats butt about this. Failbook needs to be held accountable for how many people get hurt on Facebook, how many people kill themselves or get killed by their stalkers or hateful people and not doing anything. Also I tried reporting someone's real account who was harassing me and my family, and they have duplicate real accounts, and Failbook states you may only have ONE ACCOUNT, you may NOT make another account unless you delete your old one permanently or so forth. These people are also reporting other people for no reason, and these innocent people who don't have any hate posts or anything offensive or anything like that either get deleted off Facebook, blocked from sending friend requests or messages, etc and these poor people didn't even do anything to deserve it. Is Facebook favoring mean, rude, hateful people, over the good, friendly, nice people who don't do anything wrong except feed their families, pay their bills, and trying to get by? I really want to know cause I'm getting sick of this. I'm getting sick of these people attacking my family. Attacking me is one thing, but my family? No, just no. Facebook get your stuff together and start helping people! Like I said, I've changed all my settings, and tried everything I could. I even tried making an account with my nickname, and another one with an anime name, but those both got deleted off Facebook. I'm sick of every time I report these people, Facebook just tells me they didn't violate anything and to let them know if I see anything else that should be reported because, 'THEY ARE TRYING TO MAKE FACEBOOK A SAFE, PLEASANT, AND FUN PLACE FOR EVERYONE' how much load of baloney can Facebook be?

    • Christy Parks
      March 14, 2016 at 12:27 pm

      well first off, hello name twin! :P and secondly i know that feeling all too well! being put into group chats with ppl i dont know from a hole in the ground and taking my pics from my profile and everyone calling me a man, or crossdresser, or even a pic of me with LONG HAIR and poor mall lighting ( the store where i got the makeup done for free had better lighting, but i wasnt allowed taking pics in there ) i look like the DUDE from silence of the lambs!! i reported every message they send, report the whole group chat, as they were changing my name to VERY DEMEANING THINGS like whore, slut, tranny, mtthtbf ( man trying too hard to be female ) just rude, but im greeted with the " facebook found nothing that violated their standards " bs. shit, one of them told me they HOPE i get raped in the ass because i look so much like a man! " like theres a threat in there, sexually explicit content, gender discrimination, talks of sexual assault, AND all wrapped into one HARASSMENT AND BULLYING! like where is the RIGHT in ANY of that?!?!

  14. ronnie
    November 15, 2015 at 3:24 pm

    okay here is the problem I have read on other people's wall where they insult others , and nothing is done . I have read where a person dear to me was called names and lots of people liked it . this person was also called ugly and troll , and it even after it is reported the person just goes and reposts again . I mean how would you like it if your daughter or sister was called retarded and a ugly fat cow and a troll on facebook . and when it is reported , they just repost again and again .Or the threats this person and their group makes is mean and they are bullying people all the time .

    • Christy Parks
      March 14, 2016 at 11:53 am

      gee that sounds like me in the real world at school. i would be called the female version of the hunchback of notre dame for being ugly and having a hunchback due to severe scoliosis that wasnt noticed until those names started. this is how the principal dealt with those kids: mom principal and i sitting in principals office, principal calls up the students one by one and TELLS THEM TO APOLOGIZE AND NEVER DO IT AGAIN! thats it, thats all. they do, seem sorry, yet 2 weeks later after flat out ignorance, they start up with same rude comments and my mother is back at school, same shit, principal telling them to just apologize and never do it again. now if i were to make a snide remark about how THEY looked or dressed as they have done to me ( and in the EXACT same fasion ), i skip detention and get 2 weeks SUSPENSION!! and this wasnt just girls abusing me in school, boys too. and they all got treated equally when it came to bullying in school, yet if i were to retaliate in any way, shape or form im instantly suspended. ( sorry about the irrelevance to facebook, but it seems like its not just on fb where favouritism is highly displayed )

  15. MS
    November 12, 2015 at 10:21 pm

    This has been going on for me for about two years. They use a new Facebook account (cause I blocked their real one, as well as previous fake ones) every time to send me a message. It's not harassing, but it's stalking. They don't threaten me. I told them two years ago I didn't want to talk to them anymore, requested they leave me alone, and that's been that.....except for Facebook. This latest one was a simple "I'm sorry."

    Well I don't care that you're sorry. I don't want to talk to you, and I haven't wanted to talk to you for two years. I've moved on, but whenever I get one of these, it just annoys me because it's a reminder of this person.

    Now, I suspect that this person has some mental issues, as they used to talk about them. However, given the fact that they lied about plenty, I can't prove anything about their mental stability. What I do know is that they live in the same area. They don't know where I live, but all it takes it a good search and some money. I have a child, I'm pregnant with another, and while I haven't been given reason to be afraid, I have been given reason to be flipping paranoid that I may one day be afraid.

    Now, I've reported previous blocked accounts and blocked them. I don't know what Facebook has done, which is probably nothing, but things they need to do is make an option to receive messages. If you don't want messages from someone who is not a friend, you should be able to choose that. You could choose to receive messages from friends only, from friends of friends, from everyone, or from noone, much like their other optional settings. Messages should be the same, so you can filter as needed.

    All in all, my situation isn't as bad as most, and I hope that their cases get resolved and they can move on. I have thought about opening a new account, but they'll just find it. They know my name, so that's that. I have set up a dummy account, which I hope may somehow attract the messages away from my real account. That's my hope anyway. My situation is just being reminded that there's someone out there, that I wasn't that close to.....still thinking of me two years later. I don't like that thought. It makes me want to buy a gun to keep nearby. For my children's sake as well as my own.

    • Christy Parks
      March 14, 2016 at 11:55 am

      they do have the new " message requests " section now, where u can see who sent what to u and gives u the CHOICE of either IGNORING or ACCEPTING the message.

  16. Kim Adams
    October 7, 2015 at 8:46 pm

    Okay seriously? Sure you can unfriend and block that person, but what good does that do, you won't be able to see what they're saying about you anymore, but of course everyone who is friends with that person will still be able to, and the bully will still talk crap about you, that doesn't fix anything?

  17. Russ
    May 1, 2015 at 8:01 pm

    "Unfriend the offender"
    Well thanks for that absolute GEM of help there.
    What actually needs to happen is for Facebook to take responsibility for the harrassment, death threats, and other vile behaviour that happen through its media and provide proper contacts, and a quick way to take down offending posts and shares.
    But that might cut into their billions of profit, eh!

    • Jane Nicholson
      May 22, 2015 at 12:41 pm

      This is the treatment I am receiving from fb right now. They do not act to uphold their own Community Standards including Hate Speech " Organizations and people dedicated to promoting hatred against people; based on their race, ethnicity, national origin, religious afiliation, sexual orientation, sex, gender or gender identity, or seriois disabilities and diseases; are not allowed on Face Book. There are individual and group Pages in Australia and at least one that I know of in UK which openly promote hatred based on religious affiliation.

  18. Lisa
    January 26, 2015 at 6:49 pm

    This is BS!! Facebook will do nothing. They should have rules for this and actually do something to the person doing the harassing. People are making fake fb accounts and using them to harass people and fb does NOTHING...NOTTA......

  19. Karen L. Grube
    August 11, 2013 at 7:57 pm

    Someone created a "page" using my name and my profile photograph and began posting offensive remarks on other pages and in other groups where I commonly post. Because it is a "page" and not a fake account, I can't report it as imitating me. There is no option in the Report drop-down for that. I have reported it as abuse at least half a dozen times now, and the page is still up, so this person could imitate me all over Facebook if they wanted. I did report the use of my photo as a copyright violation, so I think the photo is gone now. Still, I have been over and over the reporting options, and there just isn't a way to say "This page is imitating me and posting with my name." I'm wondering if you have any better suggestions as to how to get them to remove this stupid offensive page..

    • Tina Sieber
      August 12, 2013 at 11:11 am

      Unfortunately, I don't have any other ideas, Karen. Keep reporting the page through all the channels you can get a hold of and someone may eventually take notice. Until they introduce a better system, that's all you can hope for.

  20. John
    April 18, 2013 at 10:46 am

    These tips are mere common sense, which sadly a lot of people these days lack in abundance.

    Dysfunctional people tend to attract other dysfunctional people and being that they are all dysfunctional no amount of common sense tips are going to help them. Especially when they rate their self value on how many Facebook friends they have.

    They don't need tips, they need counseling.

    • Tina Sieber
      April 21, 2013 at 8:04 pm

      Or they are just kids who don’t know better because no one taught them. They are not dysfunctional or incapable, they are just naive and maybe insecure. Their way to get help might be to search Google. In that case they will hopefully find this article. :)

  21. Kamruzzaman Chowdhury
    April 18, 2013 at 3:29 am

    Very informative and helpful piece of writing. Thanks Tina for sharing with us such a beautiful post.

  22. Annoyed
    April 14, 2013 at 11:51 am

    Problem with reporting stuff to Farcebook (ok, Facebook) is that they rarely take action. Any abuse has to be spelled out in language that a 5 year old would understand before Facebook will do anything.

    • Tina Sieber
      April 14, 2013 at 3:43 pm

      From what I hear that seems to be true. Facebook has an amazing help directory, and a great system in theory, but in reality their support sucks. I bet the team is hopelessly understaffed.

  23. Sarah Jackson
    April 11, 2013 at 9:54 pm

    Hello admin recently someone hacked my 6 big pages ... now he shared spam and abuse post ... all my friends and family friends sad from me coz they think that I'm sharing that post ... I'm really hurt ... i try to contact facebook by thier emails ... but no response what to do? please help :(
    [email removed] Thanks alot

    • Tina Sieber
      April 12, 2013 at 10:14 am


      Wow, that sounds terrible! Facebook is notorious for not offering good personalized support in emergencies like this. You really have to go through all the automated solutions they offer first and hope they will eventually help you. Sorry!

      Maybe this post can help you:
      4 Things To Do Immediately When Your Facebook Account Is Hacked

  24. williamworlde
    April 11, 2013 at 7:27 pm

    I just don't get how one can be abused on FB. Young people, i.e., those less than 12 years may be daft, but anyone older than that shouldn't be. After all, regardless of age, we all take care to safeguard our bank PINs or Health Card or Social Security numbers, why then do we treat any other info about ourselves so irresponsibly?

    Aren't you friends with the people you invite into your world?

    Don't you secure your account properly by setting the "proper" privacy and security settings?

    Don't you create a fake account for certain of your dealings?

    Or am I "the only one" taking these precautions?

    • Tina Sieber
      April 12, 2013 at 10:11 am

      Did you never fight with a friend? Did you never get disappointed or deceived by a person? Did you never make a mistake and end up paying for it?

      Life is like that. Facebook is no different. Unfortunately, our brains don't come pre-installed with all the right behaviors, let go all the answers. You learn as you go and you learn to ask the right questions.

      Maybe you came to Facebook with more knowledge or life experience. It may have led you to be more careful and less naive. But not everyone is like you and actually that is a good thing. The world would be a boring place if we were all perfect clones. ;)

  25. suneo nobi
    April 11, 2013 at 5:17 pm

    Facebook should be used for creative and socialising purposes;not to bully others...................

    • Tina Sieber
      April 12, 2013 at 10:07 am

      The entire life should be like that, not just Facebook. But bad things happen everywhere, Facebook is no exception.

      • suneo nobi
        April 12, 2013 at 2:47 pm

        very correct!!

  26. Scott M
    April 11, 2013 at 9:23 am

    I feel very sorry that young people have become involved in a situation where facebook overtakes their lives and hurt feelings and bullying occur,I hope that many will read this and it will provide some help tot hem.

  27. Tom Six
    April 11, 2013 at 2:14 am

    Great piece, I think we can all benefit from this.

    • Chris Marcoe
      April 11, 2013 at 4:55 am

      The bad part is...the people on here mostly know these kinds of things. We really don't need this help, for the most part.

      Those that do (Teens in the popularity rut) are the ones who would benefit from this the most. Though, anyone can fall into this.

      • Tina Sieber
        April 12, 2013 at 10:06 am

        My hope is that someone searching for help after having been bullied on Facebook will find this article and some good advice in it.

    • Chris Marcoe
      April 11, 2013 at 4:57 am

      I'll be putting this up on my Facebook wall. Great info. If teens (who I think are the ones who need this the most) would just learn to UNFRIEND the bully, life would be so much simpler and stress-free for them.

      • Tom Six
        April 11, 2013 at 11:12 pm

        I'll be sharing this and other articles too :)

      • Tina Sieber
        April 12, 2013 at 10:06 am

        Thank you, Chris!

  28. Daniel Eluvathingal
    April 11, 2013 at 12:31 am

    thanks for this helpful info and article. i am already sharing it to my friends who face these problems. continue ur great work.

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