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computer repair technician Computers are complex pieces of electronics and, unfortunately, they tend to go astray quite often. Knowledgeable geeks can fix these problems quickly, but to the average user, a Blue Screen of Death 4 Tips To Help You Fix The Windows Blue Screen Error 4 Tips To Help You Fix The Windows Blue Screen Error Read More is as useful as receiving a pie to the face. This, of course, is why people hire computer repair technicians. It’s also why your grandparents think that you are one because you know how to change the homepage in Internet Explorer.

If you are ever faced with the task of repairing computers – either professionals or as an amateur – it’s important to have the right tools. This includes software that can help you pinpoint and solve system errors. Let’s have a look at six programs that can save you a lot of time.

PC Wizard

pc computer repair

Properly diagnosing and repairing a computer requires knowledge about what is inside it. Some information, like the processor that a computer has and the amount of RAM installed, is extremely easy to come across. But other information, like the exact model of motherboard or hard drive, can be more difficult to determine. This is particularly true in pre-built systems from companies like Dell, as they often do not include technical information about their PCs.

PC Wizard is the easy solution to this issue. This software scans a PC and returns detailed information about the components inside. This includes everything from the audio controller to the motherboard chipset. You’ll also be able to see the temperature of the processor, video card, and hard drive (provided the system has those sensors installed).

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OCCT and Furmark

computer repair technician

Many computer problems are caused by stress placed on components as they reach maximum load. It is not hard for a processor to run well when it is only using 25% of it’s potential, but when maxed to 100% it begins to generate significantly more heat and draw far more power. This can expose problems with a computer’s cooling solution or power supply that are otherwise not an issue.

Controlled stress tests reveal these issues. My two favorite programs are OCCT (for the CPU) and Furmark (for the GPU). Each program can put a load on a processor or video card that will replicate what happens when a program demands everything these components have to give.

MalwareBytes Anti-Malware

pc computer repair

Malware is one of the most common causes of computer problems. Unsuspecting folks download the wrong file, and now suddenly their processor seems to be running at 80% or higher usage no matter what they’re doing, or their homepage has been changed to llamas.com.

This is where a free malware program like MalwareBytes Stop & Delete Spyware With Malwarebytes for Windows Stop & Delete Spyware With Malwarebytes for Windows Read More is handy. You can install it free of charge on as many computers as you’d like and use it to try and find and remove the malware that is causing innocent folks so much trouble. Cleaning up malware on an already-infected computer is tricky, so don’t expect this (or any other) anti-malware software to perform magic, but this program will give you one more tool for tackling the problem.

Revo Uninstaller

pc computer repair

One problem that often confronts computer repair technicians is a program that won’t uninstall properly. The program may be consuming disk space, or interfering with other programs, and you’d like to remove it. Yet the built-in uninstaller fails every time.

Revo Uninstaller Revo Uninstaller Will Hunt Down Your Bloatware Revo Uninstaller Will Hunt Down Your Bloatware Read More is a program tailored to defeat such problems. It can track down the different components and registry entries of a program and kill them. In my experience it can remove about 80% of the programs that have previously failed to uninstall through conventional methods, and you may want to simply use Revo Uninstaller by default, as it cleans up after programs more throughly than the default uninstallers usually do.

SiSoft Sandra 2011 Lite

computer repair technician

You can learn a lot about a computer by benchmarking it The 5 Best Free Benchmark Programs for Windows The 5 Best Free Benchmark Programs for Windows There are many tools that promise to optimize or speed up your Windows computer, but how can you make sure the software did what it promised? Confirmation bias can make it very, very hard to... Read More . Hardware is hardware – it is made to precise specifications, and there is very little variation between various examples of a similar product. This creates a good baseline to compare the performance of a computer to, which in turn makes it easier to find where problems might be occurring. Benchmarks can also be handy because, in some cases, a problem assumed to be a hardware defect isn’t one at all. Instead, the problem is that the hardware just isn’t up to handling what the user is demanding from it.

There are a lot of useful free benchmarks, but SiSoft Sandra remains one of the most full-featured and robust examples.  The benchmarks included can be used to gauge the performance of hard drives, processors, video cards, memory and more. In addition, SiSoft Sandra offers some comparative examples of benchmarks run using similar hardware. This can help you determine if a computer is behaving normally.

While I find SiSoft Sandra’s benchmarks to be the most compelling feature, the program offers a number of other tools and hardware information utilities. I find other options to be better in these areas, but the extra tools are handy to have, and some users may prefer them.

Conclusion

The 5 must-have apps listed here are ones that I’ve used in the past. They’re great programs – but given the expansive universe of programs available, they’re surely not the only ones around. If you know of a program that would be useful for computer repair technicians feel free to throw some love on it in the comments.

  1. Aibek
    January 20, 2011 at 7:28 am

    Who Crashed is an excellent app. The only app (i know about) for
    analyzing BSOD errors.

  2. Crowe
    January 20, 2011 at 4:46 am

    All of the above apps are always in my toolbox along with Sysinternals suite which has a little of everything. Another program I use more and more is WhoCrashed, it analyzes memory dumps or BSOD crashes and gives a report of the data contained within them. Makes it a little easier to deal with the dreaded Blue Screen.

    • Aibek
      January 20, 2011 at 6:28 am

      Who Crashed is an excellent app. The only app (i know about) for
      analyzing BSOD errors.

  3. Î??ç???™
    January 14, 2011 at 12:23 pm

    Must - have or must not have apps depends on the solution the technician has to fix.

  4. Its Fixed65
    January 11, 2011 at 10:11 am

    If some one has computer or laptop there are lots of issues which are appearing in the term of repairing. Computer repairing should be from a store that is trusted by you.
    Computer Repair

  5. Its Fixed65
    January 8, 2011 at 1:31 pm

    A computer repair technician who has no formal qualifications has only very limited growth prospects. Those who learn on the job can is typically limited to repair work only. Also, he or she must operate under the supervision of a qualified technician who will ensure that the root causes of the problem. Those who don't have qualifications won't have opportunities for advancement to positions that involve planning and management.

    computer repair

  6. Africangeek
    January 1, 2011 at 1:34 pm

    Hi, I know you have listed Combofix else where but it certainly is the number one tool.

  7. Its Fixed65
    December 22, 2010 at 1:19 pm

    Yes definitely these listed apps are very useful. I got the two most useful among all named as the PC Wizard and Malwarebytes. I had used it several times fixing my own computer.

    computer repair

  8. Nytephenix
    December 21, 2010 at 5:55 am

    I have plenty of success using ComboFix and CCleaner

  9. Aibek
    December 21, 2010 at 6:53 am

    Hey John,

    Didn't you have a backup of the registry? You should always back it up
    before making any changes to it.

    Plus, if I am not mistaken Glary prompts to backup before applying the
    changes. Or was it CCleaner?

    Aibek

  10. kenpasco
    December 17, 2010 at 11:09 pm

    I also like Spybot - Search and Destroy for cleaning up the PC. http://www.safer-networking.or...

  11. Michael Leger
    December 17, 2010 at 8:36 pm

    hijack this should be a top 5

  12. Diablo_666_2
    December 17, 2010 at 3:09 pm

    What about HijackThis, Glary's Utilities between others?
    @Adasda: I agree with you, some times its very handy to use a LiveCD to make Windows "work" again, or at least its easier some times (even faster way).

    • Aibek
      December 18, 2010 at 8:59 am

      +1 for Glary utilities

      • John
        December 20, 2010 at 1:20 pm

        -1 from me. I've had Glary delete crucial reg keys for Windows Media Center on 2 occasions (2 versions of Glary, I forget which..). Basically messing up scheduled recordings and the like. So I'm staying well away.

        • Aibek
          December 21, 2010 at 5:53 am

          Hey John,

          Didn't you have a backup of the registry? You should always back it up
          before making any changes to it.

          Plus, if I am not mistaken Glary prompts to backup before applying the
          changes. Or was it CCleaner?

          Aibek

  13. Diablo_666_2
    December 17, 2010 at 4:09 pm

    What about HijackThis, Glary's Utilities between others?
    @Adasda: I agree with you, some times its very handy to use a LiveCD to make Windows "work" again, or at least its easier some times (even faster way).

  14. Rob Bell
    December 17, 2010 at 3:52 am

    I'm not sure I can trust an author who confuses 5 and 6, lol

    "6 Must-Have Apps For Computer Repair Technicians... Let’s have a look at six programs that can save you a lot of time."
    List of 5 apps....
    Then, in the conclusion "The 5 must-have apps listed here are ones that I’ve used in the past"

    • M.S. Smith
      December 17, 2010 at 4:43 am

      Ah - Woops.

      There are six apps listed here (OCCT and Futuremark are together). But I did mess up at the end.

  15. M.S. Smith
    December 17, 2010 at 5:43 am

    Ah - Woops.

    There are six apps listed here (OCCT and Futuremark are together). But I did mess up at the end.

  16. Rob Bell
    December 17, 2010 at 4:52 am

    I'm not sure I can trust an author who confuses 5 and 6, lol

    "6 Must-Have Apps For Computer Repair Technicians... Let’s have a look at six programs that can save you a lot of time."
    List of 5 apps....
    Then, in the conclusion "The 5 must-have apps listed here are ones that I’ve used in the past"

  17. Mel Webads
    December 16, 2010 at 7:08 pm

    Those listed apps are very useful especially the PC Wizard and Malwarebytes. I had used it several times fixing my own computer. If it weren’t for those apps, I could have not solved the problem.

  18. Adasda
    December 16, 2010 at 6:59 pm

    No live CD?

    • M.S. Smith
      December 16, 2010 at 7:33 pm

      I'm not sure what you mean.

  19. Mel Webads
    December 16, 2010 at 8:08 pm

    Those listed apps are very useful especially the PC Wizard and Malwarebytes. I had used it several times fixing my own computer. If it weren’t for those apps, I could have not solved the problem.

  20. AMAZING WEBSITES AND PROJECTS
    December 16, 2010 at 5:17 pm

    .

    Net Tool 5 looks a bit complex and good only for pro users

  21. Binoy xavier
    December 16, 2010 at 4:53 pm

    You mean apps for Windows alone? Also where is Net Tools 5 and IObit Toolbox. Both are great all in one apps.

  22. M.S. Smith
    December 16, 2010 at 6:19 pm

    Yep, this is Windows alone. I'll check out Net Tools 5. We have a post about IObit Toolbox here: http://www.makeuseof.com/tag/i...

  23. AMAppZON.com or AMAppSTORE.com
    December 16, 2010 at 6:17 pm

    .

    Net Tool 5 looks a bit complex and good only for pro users

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