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complaint sitesBefore the age of the Internet consumers had to contend with sending complaint letters to businesses and the national Better Business Bureau. But unless the media picked up a complaint, it might usually go unheard about by other consumers.

These days however, we consumers, as well as business owners, can publicly express ï»¿to the rest of the world via some very useful websites, our complaints (and appreciations) about companies and business people that we buy products and services from.


Most Twitter and Facebook users are aware of Yelp (see our review here Search For the Best & Worst Local Businesses With Yelp Search For the Best & Worst Local Businesses With Yelp Read More ), but the following are some other useful complaint sites that you can read and post consumer complaints using your first-hand experience with products and services.

Pissed Consumer

Like all the sites under review. PissedConsumer includes a database of consumer complaints on a wide variety of topics””auto, computer, education, fiance, food, government, etc. There’s a Latest Reviews page that consist of very clear titles and summaries of consumer complaints, as well as positive feedback.

complaint sites

However, the one page that stands out in this site, is its Reviews & Pictures section where you can include an image or two that illustrates your complaint.

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Each complaint listed on the site can be responded to in the comments section.

Complaints Board

ComplaintsBoard includes an even wider category of listings, everything from Airlines to Wedding Services. In addition to posting complaints, you can also ask questions about products and services.

consumer complaint sites

This site also includes hundreds of articles and videos on consumer buying tips and tricks, such as ”How to Save Money When Watering Your Lawn and Garden“, and how to save money at the grocery store. Complaint listings are easily accessible on the front page. The site also includes discussion groups on a wide range of topics; however, many of them don’t appear to have a lot of activity yet.

Consumer Affairs

ConsumerAffairs focuses on consumer news on a ride range of subjects including investing in gold, house foreclosures, toxic toys, and safety recalls.

consumer complaint sites

The bottom-right side of the home page includes links to consumer complaints, broken down by each day of the month. Complaints, though, don’t include a way for businesses or other consumers to respond back to posted grievances.

Consumer Affairs says that all complaints posted on their site “are reviewed by class action attorneys and are considered for publication on our site.” So basically you file a report with them and they follow up on it. Other menu items in the site include Scam Alerts, Recalls, and Class Action Suits.

Complaints.com

Complaints.com is a database of consumer complaints presented to help consumers “make better-informed purchase decisions.”  The site is mainly researched based. All complaints are indexed by Google and Yahoo search engines.

consumer complaint sites

There are no category listings on the complaint site. You must do a subject search to get results of listed complaints. Businesses can also reply to posted grievances.

ShamScam

ShamScam says that its website is “intended to provide businesses and consumers the opportunity to expose scams, online frauds and rip-offs.”

complaint sites

ShamScam is also a search-based site. There’s a long linear listing of complaints but they are not broken down by category or business. Companies that receive complaints can respond to the consumer directly or post a comment/response to the grievance.

The sites I describe above appear to be very reputable and easy to access. There are of course several other similar sites. Let us know about complaint sites you find useful.

Image Credit: Shutterstock.com

  1. Anonymous
    November 18, 2016 at 12:36 am

    Hey, idiots ... yes, all of you.

    This site is not a site for posting complaints.

    It is a site giving websites for you to post your complaints.

    Posting complaints here is useless. No one is going to see them.

    Go to one of these sites or the others that have been occasionally mentioned in the comments. Those will give you more readings of your complaint than leaving it here in the comments section.

    Comments here should only be to suggest more websites for consumers to post complaints.

  2. ASHISH TIKONE
    October 13, 2016 at 9:15 am

    Sir, I have handover my LEX507 MODEL More than two month even today I have not recd my hand set back from Service Center complaint about my phone several times but nobody is reverting me back .JOBSHEET NO JS16091000266 SR NO 869087025548428 DT.10.09.2016
    SERVICE CENTRE ADDRESS TECKNOTRONICS TECHNOLOGIS, A-13 REGANCY VILLA,MURBAD ROAD,KALYAN WEST MOB NO 7506155009/8108757802

  3. Cindy
    October 6, 2016 at 10:34 am

    I have ordered various clothing from FLORYDAY to South Africa, and three times had to cancel them and did receive my mo day back after a long battle. Very stupidly ( as the clothing is lovely) I decided to give it one more go and paid for expedited shipping, I.e. 3 - 6 days. It's been 15 days, and I haven't heard a thing from them. So I wrote and told them to cancel my order and refund my money. Their very educated team online tells me it's been REFUNDED, but it's the old order number. They can't even read that it's a different order number and amount. The stupidity is almost beyond belief. I then pointed out like I was speaking to a retarded 3 year old what they must do, but it will be a long battle. I now see thousands of people complaining about FLORYDAY. I think they are bankrolling money and don't actually sell all those dresses. But the incoming millions gets them such a lot of interest. And they sit on your money as long as possible. I'd like to hear from anyone who has received clothing from them. In South Africa no one I know of has re dived anything they've ordered.
    Can anyone take a hard look at FLORYDAY. Personally I think they're a SCAM.

  4. Tabetha Hearns
    September 16, 2016 at 4:07 pm

    The next time I learn a blog, I hope that it doesnt disappoint me as a lot as this one. I imply, I do know it was my choice to read, but I truly thought youd have something interesting to say. All I hear is a bunch of whining about one thing that you may fix if you happen to werent too busy looking for attention.

  5. Thomas freed
    July 28, 2016 at 6:25 pm

    I've been badly treated by t mobile there mistakes. Have cost an old age pensioner over£300 I've praised them for over five years there staff was really nice. Now all they do is lie to people. And cost them money I will write about this company till the day I die that how bad they have been I hope I turn people of using them. Because there big they do what they like thanks to them I will go hungry for a few months to pay there demands on an oap please people don't sign up with them. We can make a difference thanks

  6. Christine James
    July 1, 2016 at 7:40 am

    Good list. You should definitely go back and update this since many of these websites have changed.

    FYI, Complaints.com (which is on your list) was recently shut down and is no longer a place that accepts complaints. A few websites that you might want to consider adding in it's place are:

    - http://www.hissingkitty.com
    - http://www.gripeo.com
    - http://www.getservice.com

  7. Ishita Singh
    June 7, 2016 at 6:41 am

    Ishita Singh

    Beware of ccavenue this company is fraud company I lost my 2 lacs rupees because of this fraud company and the owner of this company Mr. Vishwas Patel is a cheater person.
    I got no mails for my online payment or any trnsaction failure. And the most amazing part is that my account has already been debited.

  8. chunni lala
    May 21, 2016 at 6:25 am

    Beware of Mr Vishwas Patel and ccavenue . Don't ever trust on his completely fraud company. i made a payment using ccavenue payment gateway for an investment advisory services... But Mr. Vishwas Patel (CEO of ccavenue) is not releasing my payment either to the company or refund to my account.

    This is my first experience with the ccavenue and now I come to know that they are fraud and not at all responsible for the people's hard earned money and this company should be banned . I got no mails for my online payment or any trnsaction failure. And the most amazing part is that my account has already been debited.

    I contact there online technical support, but no reponse. Mr. Vishwas Patel is a cheater as he is not releasing the money and as its have been more than 30 days he is taking interest on my money and not sending my money to the company i paid for the service .In this way he has cheated a lot of innocent people like us. Greedy And Fraud person Mr. Vishwas Patel and CCAvenue

  9. VM
    May 19, 2016 at 1:23 pm

    ALERT!!!!!!!!! ALERT!!!!!!!! ALERT!!!!!!!!! Verizon now known as FRONTIER
    AMAZING PIECE OF GARBAGE THE WORST customer service experience, ALERT!!! ALERT!!! ALERT!!! If you are representing any of your parents or an OLD family member be prepare to release this company YOUR SOCIAL SECURITY #, YOUR ADDRESS, YOUR DATE OF BIRTH, even when YOU ARE NOT a client... and be aware I SPOKE TO A SUPERVISOR WHO HAPPENED TO HAD A THICK THICK ACCENT BY THE NAME OF FROST, JACK... was that a JOKE? REALLY??? Jack Frost the supervisor???????

  10. Michelle
    May 17, 2016 at 5:53 pm

    Well http://www.gamepoint.com is a big joke...i had 2,000 coins in my game...i went to go play a game and they took al my coins from me and didn't tell me...i asked them why they took them and they said according to facebook i asked for a refund. I never asked for a refund because i never purchased the coins.I have emailed them numerous of times and nobody will answer me nor will they give me my coins back...this site rips people off and they are the biggest joke . They say they care about their players and they don't they are only out there for their paying customers they don't care about the one's that only play on their free money.. This isn't the first time i have had money missing either and so people watch your coins they will steal them right from under your feet.

  11. todd anderson
    April 19, 2016 at 3:33 pm

    currys pc world sold me a indesit tumble dryer they new could burst into flames and kill people but point blank refuse to even talk about it all they say is contact indesit 5 month waiting list to get it sorted probably be dead burnt to death by then no body should ever buy anything from these conartists again lets shut them down

  12. Joe Johnson
    April 3, 2016 at 2:33 pm

    If you've ordered anything from an online drugstore where you've been billed by do-3.net, you've been ripped off. I would suggest you cancel that credit card purchase right away because you're never going to get your order.

  13. myshikayat
    March 8, 2016 at 6:38 am

    From Sagar Sutar of pavithrabandhan.org it was commitment that Total Service costs is Rs.7500. Initial advance payment to be paid is Rs.5000. Post getting engaged, balance amount of Rs.2500 can be paid Within 120 days if they are unable to get the suitable match, advance payment of Rs.5000 would be refunded as per money back guarantee plan. Paid an amount of Rs.5000/- to the pavithrabandhan.org on June 22nd as enclosed. As per the terms and conditions of pavithrabandhan.org, they should refund the paid advance of Rs.5000/- if they are unable to find the suitable profile within 120 days. Initially they were sending profiles which were not falling under criteria. Post that they haven’t shared any profiles even through when I was checking for the updates. I requested the paid advance amount of Rs.5000/- back through email, but no reply.

  14. BizsCa.Net Scam
    February 16, 2016 at 8:10 pm

    My personal contact information has been posted to BizsCa.Net without my consent and I have never run business nor allowing the information to be posted. Beware of this website and check your address online from time to time to see if someone took your contact information and post it online!!!

    • XX
      April 27, 2016 at 6:08 am

      Ditto this for me as well. They've got me in their database multiple times but the info is quite old (defunct addresses).

      One address I'm fairly certain was pulled from the registration for a poker website. No idea which one as the address was primarily used for chasing free sign-up bonuses. So it got registered on a lot of poker sites.

      The other appears to have been scraped from a friend's email contacts. The email was setup specifically for a play-by-email D&D game so only the 3 players ever had reason to know or use that email. Also a close relative of one of those players appears within BizCa's database. So that would seem to narrow things down even more.

  15. unhappy
    December 21, 2015 at 1:14 pm

    Someone stole my info and post it on bizsca.net I contacted bizsca.net and they ignore all my emails.

  16. Nishakant Pandey
    December 19, 2015 at 12:41 pm

    I am from India and from a US based web portal spicydeals4u.com, I had ordered a sunglass after paying the asked price as well as courier charges. Initially they were not sending the product in time. However, after lot of prodding and reminder, today I received the product which has shocked me to the hilt. They have send me totally different, cheap road side fake product instead of what I had ordered. I had ordered Mont Blanc glasses and instead they on their own have sent fake Ray Ban glasses which is so inferior that it is fit to be thrown in the bin. Since I had shopped from the foreign country, therefore, I am bringing this to your notice for remedial action as well as refund of my complete money which has been cheated by the web portal. Please help. My email id is nishakantp@gmail.com

  17. Vinay
    December 14, 2015 at 6:05 pm

    I ordered V-guard stabilizer from eBay.in but I received it in Broken Condition. I have contacted e-bay customer care and GRIEVANCE more than 30 times over the call. Initially when ever i called them they said 20 days is the time line to resolve a claim. later when I called after 20 days they started giving reasons, I even spoke to two of the floor managers. Its very difficult to reach out to them.( Minimum wait time is 20 minutes) And the problem is they used to some how convince by promising call back within 24 hours but they never called and when I called again I was not able to connect to the same manager. (1-60102910494 - Anupam Prasoon) and (1-60254258027 - Lokesh) are the two managers who agreed for return shipment and till now no response. Now they have closed the claim claim ID - 1360002 and if I call now they are asking me to contact seller and they confirmed they are not responsible. This is the way they respond to customer. I am requesting people not to buy anything from ebay.

  18. Michael
    December 5, 2015 at 3:08 am

    How bad is it when a real estate company gets you to sign on the dotted line with the promise of having your house built by a certain date and once they've got you, they then tell you it will take three or more months longer than originally stated. Thats what LJ Hooker in Kellyville NSW did. The excuse was that the builder was the problem, I along with many other people know it's just about getting you to sign with them with all the promises and once they have you, you're stuffed. Try getting a refund from these guys. They are experts with all the excuses, because it doesn't affect them, and let's be honest they don't care that you now have to pay a fortune for storage and pay out for rent until they finish, and will they cover these costs for you, not on your life. Guaranteed if you owe them a cent, they will move heaven and earth to make sure they receive it. Very dissatisfied with this company, will not recommend them or have any further dealings with these people again. Next step we are looking at is media intervention and legal proceedings. Read all fine print, do your homework and don't let these sharks take advantage of you...........

  19. captainamerica214
    November 3, 2015 at 6:50 am

    Blu Products-of Doral Florida- is the maker of mobile phones. I have now bought 3 different phones-from 3 different vendors. all have been returned due technical issues with the product line. I have invested time/energy/travel/mileage- phone calls-e mails- all to no avail. This company is so secretive-that even their Corporate Offices- will not connect you with the President- Public Relations Department- nor Resolution Department. I stumbled on their HR-e mail address and then this lady Rose called. Meanwhile I had called 6 times to the Sales Department- ITT Department-and 5 times to the Corporate offices all to no avail. Now I have spoken to her 2 times- and I am made out to be a liar- folks- I could have bought a brand name phone from $200 from Motorola X- with 16 Gb's and never had a problem. It is the principle- and I feel like I have been scammed- and so I am warning you-as not to be a victim of the same scam.
    Refer below to her e-mail- note-the sarcasm- and lack of ownership-and finally attempt to deny any culpability in all this. You read it-and you judge- Please save yourselves the headache buy something reputable. Next step complaint with the Better Business Bureau.

    We hope all is well. As per our conversation, I have addressed your case with my upper management. In order to further assist you, we will need to know more information such as dates, IMEI’s, times, etc.. of the times you attempted to contact us. Any kind of proof or documentation you have from the times you attempted to contact us would be greatly helpful.

    Until then, if there is any other way we can be of assistance or if you have any questions we can be of assistance with, please feel free to contact me at the number previously provided (that being 305-602-8502). Please keep in mind our working hours are from 9:30AM – 5:30PM ET.

    Thank you for your patience and cooperation.

    Best Regards,

    Rossana Lugo
    Technical Support Supervisor
    BLU Products, Inc. | CT Miami LLC
    http://www.bluproducts.com

    cid:image002.png@01D04CFB.D53A89B0

    Show original message

  20. Naveen Sharma
    August 26, 2015 at 12:11 pm

    My email address is navsha2@gmail.com

  21. Naveen Sharma
    August 26, 2015 at 12:10 pm

    Hi Steve Johnson, Can we please speak as Adorika is asking money from me too and thats the same amount $3000....

  22. Steve Johnson
    June 5, 2015 at 11:28 am

    Adorika Media Ltd. is a FRAUD Advertising Company. They are the biggest fraudsters in the industry. They charge thousand of dollars to give you service. I have been charged with 3000 dollars and the return on investment has been ZERO. Once you enroll with them they don't even reply to your messages and don't share any results about the progress of your work. I have been cheated and fooled and I would like to advice my brothers and sisters not to work with them even if they give you free service.

  23. Richard Daley
    June 2, 2015 at 3:29 am

    Scotiabank called to say if I get a SCENE VISA card I would get 4 free movie passes. I agreed to get the VISA card. After the guy took my application he changed it to 4,000 points, then later 2,000 points. I said if I get 4,000 points give me the card, otherwise I didn't want the card. He admitted he didn't know how many points I would get and he would get someone to call me. I got no callback, just the card in the mail. I ended up with "zero" points because I didn't use the card within the time limit. I called SCENE and they said I should get the 4,000 points and they would call Scotiabank VISA on my behalf. They emailed to say Scotiabank would not honour their agreement. I called Scotiabank VISA and spoke to Diedra (ID#STQ07559) with no luck. Then I spoke to Mgr Blaise (ID#STR11). She was rude and said too bad, you're out of luck, so I finally cancelled my VISA. How does 4 movie passes become "zero" points. I am so disappointed with Scotiabank over the years. I can't deal with rude, arrogant, unprofessional people. I will never deal with Scotiabank again. Scotiabank Scene VISA is a SCAM. They get your personal information from SCENE, which is illegal. Others have also said Scotiabank uses excuses, such as, "you didn't link your Scotiabank VISA with your SCENE card". I will NEVER deal with Scotiabank again. Scotiabank is a RIPOFF. You can't TRUST them.

  24. Saikat Basu
    October 13, 2010 at 4:20 am

    Man, do we need such sites for my country - India. Consumer protection is one of the worst here.

  25. Bakari
    October 12, 2010 at 10:35 pm

    TLW, thanks for tip. Like the strategy you use.

  26. TLW
    October 12, 2010 at 9:58 pm

    Bakari, most businesses have FB Fan Pages now. They come in handy when you're pissed off. The trick is to not cuss, and type up your issue after 5 p.m. That leaves it on their wall until the following morning. I once left a picture of the most disgusting WalMart restroom I'd ever seen. WalMart responded by emailing a coupon for $50. Didn't get the rest room cleaned up. However, I procured several iPhone accessories just for speaking up :)

  27. Vwchick27
    October 12, 2010 at 6:33 pm

    You also have "fiance" where it should be "finance." Thanks for the useful article!

  28. Bakari
    October 11, 2010 at 6:29 pm

    Hey, Editor, glad you caught that extra "s" in consumer. Spell check catches typos all the time, but I guess it's not perfect. Nor are we. But it's readers like you that keep us on our toes. Thank you so much. It's great to get that type of keen and insightful feedback.

  29. Editor
    October 11, 2010 at 6:19 pm

    Please, tell me, what is a consusmer? Spell check is not a substitute for editing but it would have caught that error if you'd used it.

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