99% of you will have had at least one frustrating experience waiting for a very long time to get connected to a customer service representative. FastCustomer wants to help you out by saving you the waiting time. It has a huge number of firms listed in its iPhone and Android app, and you just need [...]
Explaining the Internet to a web illiterate or somebody who is new to computers is not easy. Teaching them how to reach their email, online photos, or social networking account can be quite difficult. To simplify and ease the process, you can get help from a site called Internet Buttons. Internet Buttons is a free [...]
If you sometimes feel tired answering basic computer questions frequently asked by your mom and dad (and maybe your grandma), then you’ll love this new site called Teach Parents Tech. Created by Google, this one-page site helps you send basic how-to videos in one email so that your parents can learn by watching. You can [...]
Creating a web app or any web based business is only the first step. Then comes the responsibility of managing it and resolving any technical issues that may arise from time to time. JazzDesk is a help desk online that allows you to do exactly that. Using JazzDesk you can create support tickets, share them [...]
Many of us may have experienced being held up for a ridiculous amount of time whenever we call a customer service number. This precious time spent waiting on hold could be used somewhere else productively. Sometimes, we may even find ourselves dropping the call when the waiting time becomes too much. LucyPhone is a free [...]
Support Details is a website which instantly provides technical details about any system. It runs different tests on the user’s machine to gather data about the operating system and internet browser. It lists details such as the operating system in use, the screen resolution, IP address and color depth. You can use this tool to obtain [...]
Microsoft is leaving no stone unturned in the promotion of Windows 7 and @MicrosoftHelps could be considered a part of that process. While Microsoft has already embraced Twitter like the other big firms and has many Twitter handles, @MicrosoftHelps was launched recently to provide real time support to Windows 7 users. Microsoft describes it as [...]
When you call a large company, it is a dread to listen and follow through all those phone menu instructions (“press 1 for English”, “press 2 for Spanish”, etc). Fonolo is a handy web service that lets you skip the phone menu instructions and connects you directly to your desired extension. Instead of listening to [...]
No one likes to deal with annoying automated phone systems that take ages before connecting caller to a real person. The websites like IVR Hacks try to address this problem by telling folks about useful shortcuts which can be used to bypass automated phone systems at hundreds of companies. The site currently lists shortcuts to major [...]
ServerFault is a user contributed Q & A site for system administrators, IT professionals or anyone who has to deal with server problems and network related issues. Users can ask and answer question without registration. To vote on questions and answers sign up is needed. Questions are sorted according to their popularity, as measured by [...]