They have a free plan, which lets you have 1 agent. To get additional features like online support, branding, support statistics, time tracking etc., you have to sign up for one of their paid plans starting from 10$/month.

Features:

• Simple live support system for websites in the cloud.
• Set up in minutes.
• Cross browser.
• Archives chats.
• Geographical tracking – see where your chats are coming from worldwide.
• Supports multiple agents.
• Customized messages.
• 256-bit Security.
• Intergrates with 3rd party CMS platforms like WordPress, Drupal and Joomla.
• Free account provided.

Check out HelpDen @ www.helpden.com

ChatPast is a web app that lets you get the most out of these two instant messaging clients by allowing you to synchronize your chat history online. In addition, with a business plan, you can even import these essential conversations into project management applications like Basecamp, Highrise, Campfire, and SalesForce.

To use ChatPast, create an account in the website and download the client on all the computers that you want to synchronize with it. Once you have entered your login details in the client, you will be now able to browse your chat logs on the ChatPast website.

ChatPast offers three available plans to choose from: the free plan, the consumer plan ($3 per month) and the business plan. The more expensive plan has better history duration, a larger storage space, and lets you share more chat conversation. Furthermore, only the business plan offer support for app integration.

ChatPast is a useful web app for keeping your chats all in one place, which is great for seamlessly tracking your work chats especially when you need to review vital information.

Features:

• Back up your chat history in Skype and Windows Live in an online storage.
• Retrieves chat logs from multiple computers.
• Access your chat logs from any computer.
• Offers three plans to choose from: free, consumer, and business.
• Import chat data on Basecamp, Salesforce, Campfire and Highrise.
• Easily find artifacts such as email addresses, telephone number, and links in your chat logs.
• Similar Tools: Dexrex, IM-History, Facebook Chat History Manager.

Check out ChatPast @ www.chatpast.com

Setting up the page and customizing it is easy. You can embed streams from Qik, Justin.tv and Ustream. There are also various administrative controls available to moderate the reactions to your show. Sign up is free.

Features:

• Custom live webcast page building tool.
• Easy to set up and use.
• Embed live show videos from Ustream, Qik and Justin.tv.
• Get reactions from Twitter and Facebook on the page.
• Schedule your episodes and create an archive.

Check out VideoLobby @ www.videolobby.com (By Abhijeet from Jeet Blog)

Collecta is an actual real-time tool and does not include the results even if they have been posted just a minute before your search. You also have an option to pause your searching if you are getting too many results.

Features:

• Real-time search engine.
• See what’s hot on the web right now.
• Narrow your search to just photos, stories or comments.
• Keep track of your search history.

Check out Collecta @ www.collecta.com (by Tehseen from Ijaar.com)

How it works?

1. Sign up with the site for free
2. Download the service to your mobile phone
3. You must see a new application in your phone now
4. Open it and wait as it gets connected.
5. Once it’s connected, you are ready to go now.
6. Ask your friends to visit your qik page. Sit back and have fun.

Features

• Streaming real time video from your cell phone.
• Easy to use and good quality (provided your data connection is fast enough).
• Supports many mobile phones, see full list here.
• Share videos with everyone or make them available only to certain people.
• Join groups and communicate with people of similar interests.
• Qik is free, however cellphone provider charges might apply.
• Recommended only for users on unlimited (or very cheap) data plan.

Check out Qik @ www.qik.com (Contributed by Venkatesh)

Features

• Upload and store up to five Powerpoint presentations.
• Manage and schedule presentations from your Slidelive account.
• Host live presentations and invite others to join, regardless of their location.
• Share live Powerpoint presentations with up to hundred people simultaneously.
• Attend someone else’s live presentation.
• Keep a history of all prresentations you have seen.
• Resize presentation window to any size you like.
• Share stored presentations with others or keep them private.
• Allow participants to download presentation document to their computers.

Check out Slidelive @ www.slidelive.com

CoverItLive Features

• Post real-time text commentary, add polls, instantly embed Youtube videos, images from Google, publish ads, etc.
• Viewers can ask questions and vote on polls in real-time.
• Once your live blog is complete, the embedded Viewer Window instantly converts itself into an Instant Replay. If some of the readers missed it live they can always read the live blog later (see below).
• Readers are not required to download anything to watch your live blog.
• For liveblog publishers: To be able to use CoveritLive you must have either IE (ver. 6 or higher) or Firefox (ver. 2 or higher) browser.

CoverItLive – MakeUseOf test

Check out CoverItLive “@ www.coveritlive.com

ooVoo: “… More expressive face-to-face conversations come alive with high-quality video and audio, making mere talk, email or chat a thing of the past.”

ooVoo Features

• Live Video Conversations: Talk one-to-one or with up to 6 people at the same time.
• Send voice, video or text-messages to your contacts.
• Send up to 20 files at once to as many contacts as you want. Maximum single file size is restricted to 25 MB.
• Import contacts from your email address book. Share your contacts with other friends.
• Keep detailed call history (i.e missed calls, incoming calls, outgoing calls, etc.)
• Flexible privacy control features.
• Supported Platforms: Windows, Mac (coming soon).
• Broadband connection (Cable, DSL etc..) required.

ooVoo Promo video:

Some random video (with ooVoo in action):

Go to ooVoo [www.oovoo.com]

Ustream.tv Features

• Broadcast live video shows. Alternatively, you can record and store your broadcasts online.
• Add viewer chat rooms next to your live broadcasts.
• Embed your live/recorded shows on your blog or profile.
• Browse shows created by others (both live and recorded ones): by most viewed, by highest rated, by alphabet, by tags, etc.

Ustream.tv review (by Netscoop)

Check out Ustream.tv @ (www.ustream.tv)

CricInfo is a free to use website that keeps you updated on all things related to cricket. From latest match listings to player news, you will everything on the site. Polls on the site, photos, blogs, and interaction with other users keep things interesting. The site also features cricket stats for anybody doing research about a player or a team.

Features:

• A user-friendly web service.
• Keeps you updated on things related to cricket.
• Includes blogs, pictures, fixtures, and news.
• Provides crickets stats.
• Similar tools: Should I Watch, SportMeets, SwapMeSports, StarCommentator and FanFeedr.
• Also read related article: Best Sites To Watch TV On Your Computer Over The Internet.

Check out ESPN CricInfo @ www.espncricinfo.com (by MOin from Urban Savior)