Do you have any complaints against any air travel incident that took place while you were on board, but don’t know where to file it? Thanks to FlyRights, you can now report your complaints to the respective authorities. The application was developed so that people can lodge a complaint against any incident directly to the [...]
Many of us may have experienced being held up for a ridiculous amount of time whenever we call a customer service number. This precious time spent waiting on hold could be used somewhere else productively. Sometimes, we may even find ourselves dropping the call when the waiting time becomes too much. LucyPhone is a free [...]
Caveat Emptor is Latin for “Buyer Beware,” a very fitting name for a Firefox extension that lets you see recent product recalls before you make an online purchase. Here’s how it works: highlight any product name, right-click it and then click “Caveat Emptor” followed by “Check this product.” You’ll be shown the search results from [...]
Twitter is becoming an integral part of the web and companies are finding it more and more important to let users reach them via Twitter. FollowBase is a website that aggregates those companies in one place and lets you receive customer support on Twitter. Simply select the desired company from the list and you will [...]
FCIC (Federal Citizen Information Center) is an online US Government consumer information center that aims to provide useful information to consumers. The website includes consumer news items, online tips and guides, factsheets about health, a list of consumer related publications and links to several consumer action websites. The FCIC provides links to consumer related information [...]
Products expiring unnoticed until it’s too late is a problem faced by many companies and individuals which can be solved by using ExpireTrack. ExpireTrack is a free and easy to use expiration date tracker which is based online. After registration, you’re simply asked for basic information about the product such as a description and of [...]
Customer Service Scoreboard, as the name suggests is a website that lists customer service ratings of most popular companies in US. The ratings are based on the feedback provided by people online. Companies are rated from 1 to 10 in 5 different categories – issue resolution, reachability, cancellation, friendliness and product knowledge. And finally given [...]
SiteJabber is an online consumer advocacy service that protects users against fraudulent and untrustworthy websites. It provides a platform where everyone can share their experiences using popular websites and buying from online retailers. Users can rate and write reviews about websites that they have personally used and browse websites reviews submitted by others. For easier [...]
This is a great website, thousands of video reviews featuring all kind of consumer goods, made by the people that own them. ExpoTV claims to have over 250.000 of short and unbiased consumer reviews. You can find almost anything here, starting from car reviews to snazzy Dell laptops, giant LCD TVs and even iPhone. So [...]
ReviewGist is an innovative research tool for consumer electronics that lets you find a thorough review for almost any gadget on the market. It collects expert sentiments from all over the web and presents them in an easy to grasp format. In addition to in-depth reviews and pros and cons list for each gadget it [...]
RipOff Report is a web community where annoyed consumers can file ripoff reports against ‘evil’ companies. The Report RipOff can be a powerful weapon to get a company to make things right; once you’ve filed your report, the site advises you forward it to the company and let them know about it. If they respond [...]
GetSatisfaction is one of a kind service that aims to create universal tech support. Basically, it’s a user-powered community consisting of tech enthusiasts, company representatives and people looking for tech support. At the moment it lists about 400 companies and service providers like Google, Yahoo, Nintendo, Twitter, etc. Got a problem with Gmail ? iPod? [...]
ProductWiki is Wikipedia-like community-powered website focused on unbiased product reviews. Each user can add to the website by contributing their own reviews or editing reviews submitted by other community members. From the website: “ProductWiki is the website where people share information about consumer products. All of the content in the wiki is written and maintained [...]