Once the tickets come in, you can view them in any custom order, search them, sort them, assign them a status and a priority, and rearrange them in the queue according to your business needs.

You can also mass reply to tickets or perform any another action on multiple tickets at once. You can also add business rules so HappyFox can automatically perform actions on new tickets based on these rules.

Many features are included in the free account but you can only have up to two users.

Features:

• A help-desk management system.
• Organize, sort, search and manage tickets.
• Set business rules and perform mass updates.

Visit HappyFox @ http://www.happyfox.com

When I Work is a web service that helps employers manage the shifts of their employees. You start by creating an account on the site and then adding the employee positions. Next you add employee names along with their email addresses and phone numbers. You can assign a position to each employee and specify shift timings on the online schedule.

Employees can find out about their shifts in numerous ways; they can check the schedules online on their computers, use the iOS and Android apps to check shifts, or get notified through Facebook and Twitter. Employees with regular phones can find out about their shifts via SMS.

When I Work offers a free account if you are going to manage up to 5 employees; for more employees, When I Work offers premium packages that come with 30-day trials.

Features:

• A user-friendly web service.
• Helps manage employee schedules.
• Offers Android and iOS applications.
• Notifies via text messaging and social networks.

Check out “When I Work” @ http://wheniwork.com (By Umar from AllthatIsApple)

MailQuatro is a web service that helps you get a professional email setup. The site is quite easy to use. You start by signing up for an account and then linking any existing email addresses that you have. Your email interface is much like what is offered by applications such as Microsoft Outlook or Windows Live Mail.  Folders, contacts, calendar, clients, and settings appear on the leftmost pane; the message list appears in the middle pane whereas the emails themselves can be read in the rightmost pane.

Apart from setting up the interface quickly, you can also use MailQuatro to setup multiple email addresses under a single domain name. These email addresses can be assigned to your employees for business use. You can then monitor the emails being sent and received to keep an eye on what is really going on. Such transparency is what employees can benefit from.

Features:

• A user-friendly web service.
• Helps set up a professional email interface.
• Completely browser-based.
• Works with your existing company emails.
• Lets you create multiple email addresses for employees.
• Provides transparency to employer to read incoming and outgoing emails.

Check out MailQuatro @ www.mailquatro.com (By Umar from AllThatIsApple)

Impact Signs Bronze Plaques is a pay-for service that creates bronze plaques for its customers. The service can work online and provide you quotations based on the digital images that you send it. All you have to do is send in your high resolution digital images in the JPG format. To specify the plaque layout or to have any logos embedded on the plaque you will need to send AI or EPS files. Plaques sizes and prizes are as follows:

• 12″ x18″               -              $652
• 8″ x 10″                 -              $321
• 18″x24″                -              $1252
• 24″x36″                -              $2272

Amongst other things, these sizes can apply to office signs.

Big letters that are used to label places and spots are also made by the service.

Your final design can be customized in numerous ways including materials, edges, as well as finishing.

Payments to the service can be made through your credit card or checks and the plaques can be shipped nationwide or, in some cases, internationally.

Features:

• A user-friendly service
• Creates bronze plaques for customers
• You can create bronze plaque of high resolution JPG images
• Logos and layouts can be embedded via AI or EPS files
• Ships nationally and internationally
• Accepts credit cards and checks

Check out Impact Signs Bronze Plaques @ www.impactsigns.com/bronze-plaque (By Umar from AllThatIsApple)

MapQuest Vibe is a free to use web service that lets you view the user ratings of local  businesses and similar places in various regions. These ratings are based on the opinions of locals that the site has been gathering. The ratings of each neighborhood are categorized into various categories and an overall rating score is also assigned. You can get a quick idea of the type of neighborhood from this rating. You can also view the best of places the neighborhood has to offer. These places are sorted into restaurants, shopping areas, activity places, and more categories. You can quickly jump to the relevant category for the type of place you are looking for and decide where to go.

Features:

• A user friendly web service.
• Lets you view locals’ opinions of various places.
• Ratings are assigned to neighborhoods.
• Local places are ranked and sorted into categories.
• Similar tools: TheDealMap, SaleLocator, FavouritePlaces, Mashspots and ShowMyStreet.

Check out MapQuest Vibe @ www.mqvibe.mapquest.com (by MOin from Urban Savior)

It also provides endpoint security through an integrated device firewall and client inspection, the highest level of encryption for network usage as well as a granular control of user access. Setting up the server and user access takes a lot of time without doubt, but once you have the solution in place you can easily expand as your need grows. All the security features are managed from a single administrative console, and allows seamless integration with Active Directory for greater user access control. Each AppGate server can handle up to 12 internal security domains or segments.

Each and every user and administrative activity is logged so a complete and transparent tracking and monitoring system is available. This also helps tremendously in security compliance and also enables the system to send alarms to external systems when an unusual activity occurs. Over all, the AppGateSecurityServer provides a much better approach to security than the traditional firewalls and is even more beneficial than traditional solutions due to its scalability.

Features:

• Setup a free security server and 10 authorized concurrent users.
• Uses highest encryption standards including AES128, AES256, 3DES and RC4.
• Monitor all administrator and user activity and create alarms for unusual behavior.
• Rules and roles management provide meticulous control of security.
• Has a free version available for a limited time.

Download the free version of AppGateSecurityServer @ www.cryptzone.com/products/agafe/

Projectial is a relatively new web service that is currently offering its packages for free. The site lets you create an account and then begin work by creating new projects. In each new project you can add sub-tasks that need to be completed by particular dates. To organize your tasks you can add various categories to filter them out later. Each task can have a detailed description added to it with special formatting. You can invite others to your projects and assign your tasks appropriately to group members.

Based on your completion times and paid tasks, the site gathers project statistics such as daily and monthly work. All of this information proves helpful while analyzing your performance.

Features:

• A user-friendly web service.
• Lets you manage tasks online.
• Targeted at project leaders.
• Lets you neatly organize tasks.
• Lets you add project members and assign tasks to them.
• Records statistics for your progress.

Check out Projectial @ www.projectial.com (By Umar from AllthatIsApple)

Tallyzip is an online service that lets small and medium sized businesses manage their accounts online. The site offers free as well as premium packages to suit differently sized businesses. After you create an account on the site you can maintain a list of your products and quickly begin to record invoices, store bill records, and save information of contacts.

Additional features of this accounting interface include task management, office collaborations, and CRM capabilities. All of this is provided through SSL security to keep your company’s information secure and confidential. The free account supports 1 user and up till 3 customers – to expand these limits you can opt for the premium packages that begin from $19 per month.

Features:

• A user-friendly web service.
• Lets you manage accounts online.
• Suits small to medium sized businesses.
• Offers task management and collaboration tools.
• Includes CRM tools.
• SSL security.

Check out Tallyzip @ http://www.tallyzip.com (By Umar from AllThatIsApple)

After creating an account on the site you can start creating proposals after first choosing a template. The templates serve as helpful starting points as they let you choose the type of proposal you are creating.

Before selecting a template you can preview it.

These templates have default text already typed in. You only have to modify the text to add the client’s details, your details, and the proposal’s specifics. You can skip to certain blocks in the proposal using the convenient block buttons located on the right.

Your completed proposals can then be printed or sent to clients.

QuoteRoller offers a free package with a limitation of 3 proposals per month. Premium packages let you send more proposals as well as invite collaborators to your account.

Watch video:

Features:

• A user-friendly web service.
• Lets you create and send proposals online.
• Offers various proposal templates.
• Lets you easily edit blocks within proposals.
• Similar tools: Proposalpad and ProposalRocket.

Check out QuoteRoller @ www.quoteroller.com (by MOin from Urban Savior)

TextOrder is a service meant for restaurants and other order-taking places. You can sign up for the site’s service and obtain a phone number for each branch of your business. Customers can then start placing their orders on those phone numbers after you set up your menu and distribute your new numbers.

The site offers a complete online interface to manage the text messages and orders you receive. TextOrder also lets you send mass SMS to all of your customers and hold browser-to-phone calls with them. All of these features come with economical prices.

Features:

• A user-friendly web service.
• Lets customers place orders to your business via SMS.
• Provides you with new phone numbers.
• Lets you send mass SMS messages to customers.
• Lets you place browser-to-phone calls to customers.
• Similar tools: AllergyEats, Donteat.at, Snoopf and FoodSpotting.
• Also read related articles: OpenTable – Restaurant Reservations & Reviews Made Easy and View Any Restaurant Menu Online With OpenMenu.

Check out TextOrder @ www.textorder.net/index.php (by MOin from Urban Savior)