Aaron asks:
I just got VLC and DIVX, now all YouTube only shows a green screen. What can I do?
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29 Answers -
James Bruce
December 28, 2010VLC doesn’t screw with streaming flash settings, so im guessing the culprit is whatever divx nonsense you installed. Get rid of it, (you only need VLC to play everything), then reinstall the latest version of flash. Restart, and let us know if the problem persists.
Thank you, I do not know why after over a year that this started now. It works now. thank you.
April 8, 2012Alex
December 28, 2010Try right-clicking the video, going to settings, display tab (the first one), and unchecking “enable hardware acceleration”. That worked for me when I was having similar problems, but I never had DivX on my computer.
THANK YOU! i just had the green thing happen… its back to normal now.
November 18, 2011thx my friend you help me ….its back normal
December 13, 2011Thank you, helped me as well.
March 6, 2012That worked for me. Thanks
March 8, 2012thanxxx alot Alex
April 1, 2012thank you so much
may the best be with you.
April 2, 2012Thanks that was it! i suspected a flash update
April 2, 2012THANKS SO MUCH!!!! IT HELPED ME A LOT!!!!
April 4, 2012you are a gorgeous human being
April 4, 2012Thanks that worked for me to.
April 4, 2012Thank you! worked perfectly
April 5, 2012THANK YOU UR A GENUIS
April 5, 2012IT WORKED FOR ME AS WELL. THANK YOU SO MUCH!
April 6, 2012Thanks for your help…its back to normal now…
April 10, 2012I’m running windows 7, chrome 18.x, flash 11.x. This solutions fixed my problem – thank you.
April 13, 2012Thanks a lot. Was really annoying to see the green screens
April 16, 2012i bought a new gfx card that upgraded me into enjoying pure HD videos.. since i purchased the card it has shown a problem. thougth i would just throw that out there if anyone knows exactly whats going. TY ALEX
!
April 16, 2012Thanks Alex, you gave me an orgasm with how well it worked.
April 18, 2012THANKS!
April 23, 2012Thank you soooo much
April 26, 2012rudy
December 29, 2010start a youtube video then press pause, right click on the video and uncheck the “enable hardware acceleration” tab. should work.
THANKS!! This problem has been driving me nuts!!
September 17, 2011thanx buddy you rally help me..i just feel like dumbshit! when this fucking problem happen to me..:)
February 17, 2012thank you!
February 18, 2012Dtdw1988
December 30, 2010vlc and divx or just about anything you’ve installed does not really interfere with youtube.
youtube uses flash to play content and sometimes its the browser’s fault.
try using different browser to test. i’ve always have chrome and firefox, just incase one screws up, i switch to the other and it works fine.
Hernandezv1321
July 8, 2011omg thank you guys so much it really helped
Ryan K
August 15, 2011After I put my system through some heavy work I too will get green screen on youtube and other videos like ones I view from amazon s3. What is the bummer is it doesn’t seem like I can fix this unless I close all programs and browsers for a while or reboot my computer.
Any clues!
Ryan
Waffle
November 8, 2011Thanks so much… helps alot!
Lalaru
November 30, 2011although disabling the hardware acceleration solves the problem.. it does not address the root-cause.
Zemaits
December 18, 2011Disabling works, just after disabling clear cache, global settings -> advanced -> delete all delete data , refresh page and check result :]
L_a_shigri
December 27, 2011Thanks dud it’s work now.
martin
December 28, 2011it won’t using a mac, HEELP!!
Loves-lots
January 12, 2012Mine has suddenly done that too except it’s on my iPhone :/ please help!!!
disqusted
March 8, 2012I disagree with this problem being marked as “resolved”, because as mentioned by Lalaru… this would never be an acceptable answer to a client of mine asking me to fix this… not “work around” it and disable hardware acceleration. That’s not fixing the problem — it’s only masking it by crippling features of the flash player/your video card. Now, I can say this:
It definitely has to do with hardware acceleration.
It is NOT always caused by DiVX, because it’s happened to me frequently, and I do not have any extra codec packs, including DiVX, installed on my machine.
As you know, VLC provides its own codecs and is “encapsulated” so to speak within itself to provide all the codecs, standalone… (independent of the system codecs installed). When this problem occurs (now)… I can fix the problem by doing the easy “disable hardware acceleration in flash” — OK. then I close out all my browsers and everything… and try to play a video using VLC. Same thing. A green video. A different codec and all. Guess what fixes it? Disable hardware acceleration in VLC! The two are not tied together (VLC is not using Flash to play videos, and vice versa).
The common ground between the two is only hardware acceleration. That is narrowed down, and is proven that in either program, disabling acceleration resolves the problem.
This tells me that there is an issue below the codec level, inherently. Possibly the video driver? I have tried messing around with ATI CCC and all the settings to no avail. The only way that I know to fix this issue without “disabling” things is to do a full restart of the computer. Not a big deal for everyone, but I’m always working on a lot of things and it’s a PITA to have to save all my places, tabs, documents, etc and stop what I’m working on to reboot.
There has to be an easier way, WITHOUT rebooting and WITHOUT disabling hardware acceleration. Maybe it’s a system service that can simply be restarted?
Here’s some debug output from VLC when it shows the green screen:
mp4 warning: unknown box type btrt (incompletely loaded)
mp4 warning: CTTS table
avcodec warning: threaded frame decoding is not compatible with ffmpeg-hw, disabled
faad warning: decoded zero sample
avcodec info: obtained IDirect3DDeviceManager9
avcodec info: DXVA2CreateVideoService Success!
avcodec warning: – Unknown GUID = 6719B6FB-5cad-4acb-XXXX
avcodec warning: – Unknown GUID = CA15D19A-2b48-43d6-XXXX
avcodec warning: – Unknown GUID = 5B23D46D-fa5f-4fdc-XXXX
avcodec info: Using DXVA2 (ATI Radeon HD 5450, vendor 4098(ATI), device 26873, revision 0) for hardware decoding.
direct3d warning: trying surface pixel format: YV12
main warning: PTS is out of range (-33201), dropping buffer
That was an H.264 in MP4 container. Here is a WMV file in its ASF container:
main warning: can’t get output picture
asf warning: unknown asf object 0x26f18b5d-0×4584-0x47ec-0x9f5f0e651f0452c9
asf warning: unknown asf object 0x1806d474-0xcadf-0×4509-0xa4ba9aabcb96aae8
asf warning: unknown asf object 0xd9aade20-0x7c17-0x4f9c-0xbc288555dd98e2a2
asf warning: unknown asf object (not loaded)
avcodec warning: threaded frame decoding is not compatible with ffmpeg-hw, disabled
avcodec info: obtained IDirect3DDeviceManager9
avcodec info: DXVA2CreateVideoService Success!
avcodec warning: – Unknown GUID = 6719B6FB-5cad-4acb-XXXX
avcodec warning: – Unknown GUID = CA15D19A-2b48-43d6-XXXX
avcodec warning: – Unknown GUID = 5B23D46D-fa5f-4fdc-XXXXavcodec info: Using DXVA2 (ATI Radeon HD 5450, vendor 4098(ATI), device 26873, revision 0) for hardware decoding.
direct3d warning: trying surface pixel format: YV12
main error: ES_OUT_SET_(GROUP_)PCR is called too late (pts_delay increased to 300 ms)
main error: ES_OUT_RESET_PCR called
avcodec warning: Physical channel configuration not set : guessing
It appears to be looking for some GUID’s and not finding them, and I’m not sure what “threaded frame decoding” is, but I can guess… but it says it’s not compatible with ffmpeg-hw (the decoder) and disables it — but then turns around a couple of lines later and says it’s using my video card for hardware decoding?! Well… I’m looking into this further to see if I can narrow down a REAL cause.
I bet no one even bothered to read that
March 24, 2012And does it really what it is and if it’s a false explanation? If it solves the problem,that’s all we need to kno lol no one gives 2 shits if it’s not the cause
I read it, you sound like a douchebag
April 30, 2012Bet you have and Nvidia video card. Its a common issue
April 12, 2012Crow_viking
April 1, 2012love you guys! internet rox!
Captain_Supernova
April 4, 2012Totally and instantly sorted! Thank you!
Just remember to refresh the page, folks!
Bob
April 4, 2012Alex you champion!
CommunityHelper
April 5, 2012All you have to do is type in the video name in Youtube, then start watching it. Quickly pause it at the start. Then left click on the video screen. Click “Settings”. Then untick the box for the option. Hope that helps you. It worked for me and loads of other people. Proud to help!!!
RacistBastard
April 5, 2012Your are gay Greg. “gorgeous human being”. Who do you think u are??? same wid u mr sikh
Ash
April 6, 2012Thanks that worked too!!
Matt Clarke
April 7, 2012Alex’s fix worked for me also. Thanks, Alex!
JP
April 7, 2012“Disable hardware acceleration” -trick worked for me. Million thanks!
Sandy464646
April 15, 2012hey thkxx ALEXX ur a life saver ..!! cheers mate ..:) god bless..:)
Monika
April 24, 2012how come it’s not working for me?? :@
I’m going all nuts. HELP ME HELP ME!
I already saw all the comments but I can NOT find ” enable hardware ” whatever! :L
refresh the page
May 7, 2012Abel Corona
April 29, 2012This happened right after I updated AMD Vision drivers.
Muhammad Zohair Khan
April 29, 2012Thanx Alex…it works…:D
VinhTranq
May 3, 2012just pause the video, right click on the screen, choose the first tab and uncheck hardware acceleration
wow it works… big thanx
May 9, 2012it work for me as wel (sory for bad english, i m swedish)
May 11, 2012louis
May 4, 2012it does not work help! me! help me!
Malik
May 6, 2012Right click
go to settings and
on first tab uncheck Hardware acceleration
N
May 12, 2012Wow thanks for this been doing my head in since i got the laptop and never bothered to look into it hahahaha