Why won’t my ZTE phone connect to WiFi networks?

Talesha D August 18, 2014
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I have a ZTE version 4.1.2 phone. It was my old phone so I don’t use it for texting etc any more, but I was wondering how to use it only for WiFi? It tells me what ones I can connect to but when I click on “connect” it keeps telling me “authentication problem” amd it won’t connnect.

  1. FIDELIS
    August 23, 2014 at 6:17 pm

    Most times when it says authentication problems, it means that password is not the correct one. Make sure you are typing the right passaword.

    It could also mean that your phone does not support the encryption your router is using. For example, let us say that your router is set to use WPA 2 for encryption, and your phone only supports WEP, then it would not connect.

  2. Hovsep A
    August 18, 2014 at 5:25 pm

    reboot your router.
    you can try hard reset the phone (first do backup of your files)